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It is obvious that management does not read or probably care about trip advisor reviews . That says enough about why this hotel is never going to get good ratings untill they do something about this lack of profesionalism.
It is not a good hotel...More
Beautiful place, exotic Japanesse style in the middle of the wonderful weather of Morelos state.
Perfect for a romantic gateaway or a weekend. It was winter but still the weather was perfect for a swimming day and sun bath.
The food is great...More
I am Mexican and I know and had experienced the great reputation of Camino Real Chain, and Sumiya 20 years ago was no exception, I repeat 20 years ago Sumiya was a great hotel... 2012/2013 speaking.. NOT ANYMORE...
Facilities such as the gardens, the pools,...More
Nice hotel, but not worth what you pay for. The grounds are very nice, lots of green areas, two swimming pools, tennis courts. The rooms are quite outdated and for a star hotel, need urgent renovation. The extras (internet, room coffee, minibar, etc) are outrageously...More
Definitely the oddest experience I had on my trip in Mexico - as others mentioned, staying here is definitely like being transported somewhere else, but not a place I wanted to go. Not only is it far from the city center, it's like in its...More
US$91 - US$162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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