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Hilton Guadalajara

PricelineUS$75*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Guadalajara
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983 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Mexico City, Mexico
Reviewed yesterday NEW

this is a great hotel for the person that visit GDL for a show. great location. event that i had some issue in the room (electricity, and water pressure) but a very nice person from maintenance cam and resolve it very fast!!.

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Helpful?
Thank i_isaac2014
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

Stayed here a few times and always had a great stay. They're very customer service oriented and try their best to fulfill your requests. The rooms are clean and they have decent facilities and dining options. It's also conveniently located right across from the convention center - a 2 minute walk.

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Helpful?
Thank Diana H
About Hotel's Favourite Review
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for taking the time to share with us your thoughts from your last stay with us at the Hilton Guadalajara. We will continue doing our very best at creating memorable experiences for all of our guests, so that you continue visiting us.

Minneapolis, Minnesota
Reviewed 2 days ago NEWvia mobile

A great nights stay. Rooms were clean, spacious and comfortable? Loved the city view. Everything that you expect from a Hilton. Site had free wifi, a shop for snacks and a restaurant. Wish we could have stayed more than 1 night.

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Helpful?
Thank kelly s
Buckinghamshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Any hotel that serves breakfast until 12 noon and has a Mexican band playing gets the 5 stars from me. Pool and gym were both good, nice sun deck if you fancy getting blasted by some Mexican heat. Rooms not bad either.

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Helpful?
Thank thegreatbelow
Dallas, United States
Reviewed 1 week ago

Attended recently for a convention across the street at Guadalajara Expo. Convention rate was unbeatable for a hotel of this category and in this location! Great Service and Warm Staff... only complaints are comfortable, but dated rooms (needs an Upgrade soon), no Ice Machines (Takes forever sometimes through room service), and the pool was closed (not previously notifed). Overall, great...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank erika621
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review
Google Translation

Gracias por honrarnos con su comentario al respecto del hotel, sus instalaciones y servicios. Nos agrada saber que cumplimos con...

San Luis Obispo, California
Reviewed 1 week ago

Got a chance to stay at the Hilton Guadalajara for a business trip/meetings. 1. The wifi worked and the beds were comfortable 2. The gym was nice and opened with several machines available - they even have games on the machines 3. The restaurants and bar at the hotel were nice, did not have to leave the hotel to find...

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Helpful?
Thank Salvador H
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the area of opportunity concerning the Continental Breakfast option and cleanliness condition of the side table , which generated some disappointment....

Morrison
Reviewed 3 weeks ago

Very quiet, clean, and responsive staff. Even though there was a mix-up in the original room assignment, the staff proactively made it right with a letter of apology and a comp to one of the two restaurants in the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mvrnld
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

London, United Kingdom
Reviewed 3 weeks ago

I’ve stayed in Hiltons all around the world, never had any issues but the one in Guadalajara needs to up its game and modernise. The staff are all very friendly and for a non-Spanish speaker, they all spoke English which was a blessing! However….. you need a service book in each room, explaining the hotel details, rather than having to...

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Helpful?
Thank BartInLondon
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, during your last stay with us in Guadalajara. It is never pleasant to learn that we were not able to fulfil your expectations. It is only thru candid comments from loyal customers like yourself, when we realize where we can focus better. Nevertheless we are...

Chicago, Illinois
Reviewed 4 weeks ago via mobile

I stayed here for 3 nights during my recent visit to Guadalajara for business trip. It's a nice hotel for all business needs, but for the price and brand, I have been to better Hilton properties. Better amenities inside the room and bathroom upgrades will be few things I will look for before coming back. Similarly in breakfast, some more...

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Helpful?
1Thank Anuj S
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, during your last stay with us in Guadalajara. We are happy to share with you that as of last January, the hotel began refurbishing rooms and will continue on with public areas, so that on your next visit you may enjoy a fresher product. We...

Dallas, United States
Reviewed 4 weeks ago

Like most Hilton Hotels, the lobby is very nice, but the rooms need some work. Maybe it was different expectations as a US traveler and then going to Mexico, but there were stains on the floors in the hallway and the rooms needed to be updated.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J5302QSnicoleb
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, during your last stay with us in Guadalajara. We are happy to share with you that as of last January, the hotel began refurbishing rooms and will continue on with public areas, so that on your next visit you may enjoy a fresher product. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44540, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $112 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#4 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
14 questions
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Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
i_isaac2014, 24 May 2017 | Read review
“Get breakfast at the restaurant, not the continental breakfast on the 7th floor.”
salvadorh697, 16 May 2017 | Read review
“The rooms on de corners are better, more silent”
416asm, 10 Apr 2017 | Read review
“Higher floors room offer the best views.”
raymasterman, 2 Mar 2017 | Read review
“buy water and alcohol somewhere else”
679ralphs, 14 Jan 2017 | Read review
5 of 5
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US$75* /night
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Prices are for 1 room, 2 adults
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