We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Guadalajara

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hilton Guadalajara
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

845 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 382: English reviews
Brussels, Belgium
Reviewed 2 days ago NEW

Room and room facilities were OK (room 2010 is grandiose but could use some renovation), executive floor breakfast should improve, but staff (Claudia from Business Centre, Concierge Alissa and Restaurant Manager Fidel to name just three) were spectacular.

 Report
Helpful?
Thank I9646YPpeter
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest. We also value your comment regarding de food options during breakfast at the Executive Level...

Reviewed 1 week ago

Was a very excellent stay everyone very helpful and very knowledgeable on any questions we had when it came to touring the city! From the hotel staff to the taxi service we where able to get around the city with no problem. It was our first time visiting Guadalajara and we took some suggestions and visited the small towns and...

 Report
Helpful?
Thank Rosa P
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for honoring us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our pledge of service – Creating Memorable Experiences for each and every guest, each and every day of their stay!. We look forward to welcoming you back...

Rivers
Reviewed 2 weeks ago

Bathroom was dirty. Restaurant employee was very rude. I stayed in the executive floor and the room was very small and not that appealing. I can't imagine what the cheaper ones look like.Not worth what I paid. The location is good. The beds where okay.

 Report
Helpful?
Thank 892filibertoc
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful to you for having pointed out the irregularities, concerning the Service Staff and the condition...

Mexico City, Mexico
Reviewed 2 weeks ago

I must confess that I have had very few complaints about this chain of hotels. A couple of misunderstandings yes, but they are always resolved at the Main Desk level, I haven't had a need to write higher to resolve my issues. Being retired and living on a pension I look for the best deals in order to enjoy a...

 Report
Helpful?
1Thank Poetarican
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for honoring us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our pledge of service – Creating Memorable Experiences for each and every guest, each and every day of their stay!. We look forward to welcoming you back...

San Diego, United States
Reviewed 2 weeks ago

Staff is very friendly and helpful. Facilities are were top tier. Location is great. Parking is plentiful. Price is very reasonable considering all amenities available. Ample opportunity to meet guests from all over the world. Visiting Guadalajara is a much better experience than visiting border cities.

 Report
Helpful?
Thank E9471PZmarko
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for honoring us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our pledge of service – Creating Memorable Experiences for each and every guest, each and every day of their stay!. We look forward to welcoming you back...

San Francisco, CA
Reviewed 3 weeks ago via mobile

Quality updated rooms with a nice club experience on the 19th floor. The area is right near the expo center with plenty of restaurants and is very safe. About 21 usd from the airport by taxi. The in hotel restaurants off a wide variety of local and other cuisine.

 Report
Helpful?
Thank vols94
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful to you for having pointed out the irregularities, concerning the condition of your room.

Atlanta
Reviewed 3 weeks ago

Everyone was pleasant, professional & extremely helpful! I stayed for an extended period of time while on business and o have to say the staff went out of their way to make sure that I was comfortable!

 Report
Helpful?
Thank kfr0musa
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for honoring us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our pledge of service – Creating Memorable Experiences for each and every guest, each and every day of their stay!. We look forward to welcoming you back...

Minneapolis, Minnesota
Reviewed 5 weeks ago

Hotel was fine, not quite as nice as some other HIltons I've stayed in, but perfectly fine. The bar and restaurant were very loud, it was hard to have a conversation. The bartender at the restaurant was very helpful and knowledgeable. Meeting services were some of the best I've ever seen.

 Report
Helpful?
Thank HerefordGal
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing us with your comments from your last visit to the hotel. We look forward to welcoming you back to Guadalajara.

Logan, Utah
Reviewed 1 November 2016

I looked at a lot of different Hotels in Guadalajara. The Hilton seemed to be the only one who offered me what I was looking for. This place is very comfortable, clean. relaxing. They offer great customer service. The total staff was very friendly and they went out of their way to help. The food was amazing from the breakfast...

 Report
Helpful?
Thank Dave N
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing us with your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest. We look forward to welcoming you back to Guadalajara.

Monterrey, Mexico
Reviewed 1 November 2016 via mobile

I held an event there with more of 100 persons, mexicans and from 11 other countries, it was amazing! The food was great, amenities, the staff was awesome! Definitely i recommend ir and would stay there!

 Report
Helpful?
Thank DenisseAW
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your comments from your last visit to the hotel. It is very encouraging to learn that we were able to fulfill your expectations by honoring our service pledge – Creating Memorable Experiences for each and every guest. We look forward to welcoming you back to Guadalajara.

170 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (113)
Viewed
Room/Suite (19)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (6)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (24)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Guadalajara hotels
0.1 km away
The Westin Guadalajara
The Westin Guadalajara
#9 of 125 in Guadalajara
450 reviews
1.0 km away
Hampton Inn by Hilton Guadalajara/Expo
1.4 km away
Hotel Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara
#6 of 125 in Guadalajara
766 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Presidente InterContinental Guadalajara
2.2 km away
Fiesta Americana Guadalajara
Fiesta Americana Guadalajara
#11 of 125 in Guadalajara
863 reviews
5.6 km away
NH Collection Guadalajara Providencia
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $58 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, HotelTravel.com, Expedia, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Hilton Guadalajara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#4 Spa Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the Elevator”
 of 5 bubbles 817daven, 1 Nov 2016 | Read review
“I was on a high floor, very peaceful.”
 of 5 bubbles MStover, 10 Oct 2016 | Read review
“Make sure you have access to the business floor services.”
 of 5 bubbles H4282ZWedwards, 12 Sep 2016 | Read review
“Go to the W hotel next door.”
 of 5 bubbles JorgeQueretaroMX, 2 Sep 2016 | Read review
“Check out the open air fish restaurant 2 streets behind the hotel, or a restaurant called La Bocha just a 5 min ride away.”
 of 5 bubbles jfrank250, 10 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay