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Hilton Guadalajara

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Hilton Guadalajara
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961 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Dallas, United States
Reviewed 2 days ago NEW

Like most Hilton Hotels, the lobby is very nice, but the rooms need some work. Maybe it was different expectations as a US traveler and then going to Mexico, but there were stains on the floors in the hallway and the rooms needed to be updated.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J5302QSnicoleb
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 27 February 2017

This is an all around excellent hotel. Clean comfortable, very good restaurants and bars. Not far from great local restaurants. The staff is superb. There is an very good gym and steam room. Taxis and Uber are available.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jablyd
About Hotel's Favourite Review
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence, and look forward to welcoming you back to the hotel in the near future.

Corona, United States
Reviewed 2 days ago NEW

Clean, with great service, near to a mayor Mall, close to downtown, easy access to different areas of the city, great restaurants and bars, highly recommended, good sleep, quiet and relaxing, nice personal

Review collected in partnership with Hilton Hotels & Resorts
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Thank joseeduardol465
Tifton, Georgia
Reviewed 3 days ago NEW

Room was excellent, nice view and wonderful bedding. Housekeeping was friendly and did a wonderful job. The executive lounge was awesome, hot food both for breakfast and dinner. Would definitely recommend this hotel

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Helpful?
Thank Jill S
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Houston
Reviewed 1 week ago

Great hotel great view great location. Great staff. Friendly and helpful I will stay here again. Food was better than you would normaly see in a hotel restaurant. They served the usual and locat favorites.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Timothy R
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.

Burke, United States
Reviewed 1 week ago

It is very close to the business are of the city as well as expo locations, staff is very helpful and also knows very well the city to make great recommendations for dining and entertainment also the resting on the rooms is extremely comfortable, quiet and very clean every day

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Esteban R
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future

Reviewed 1 week ago via mobile

This hotel was very comfortable to stay if you are in Guadalajara, Inhad a junior suit with the bedroom and living room separate, it is 2 rooms conjoined. The room was clean, bed was comfortable. Bathroom had paint peeling due to the humidity as there is nonair circulation. A little TLC would go a long way. The staff was very...

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Helpful?
Thank Rodrigo G
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your feedback from your last stay. It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless we are thankful to you for having pointed out the area of opportunity concerning the humidity and paint in your guestroom, which may have generated some disappointment. Kindly accept our...

Rocklin, California
Reviewed 1 week ago

We especially enjoyed our stay at the Hilton Hotel Guadalajara. It was an A+ trip and we love it 100 %.I am a retired professor and I've traveled to more than 50 countries. I've stayed at many different hotels systems. I experienced that Hilton Hotel provide me the best quality of stay. I would rank it the best hotel worldwide....

Review collected in partnership with Hilton Hotels & Resorts
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Thank fuhsianc2017
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivate us to continue striving for excellence!. We all look forward to welcoming you back to the hotel in the near future.

Guadalajara, Mexico
Reviewed 2 weeks ago

For two night there was a strong and disgusting smell coming from the bathroom. On second day, I saw a dead cockroach in the room, with cockroach traces all over bathroom. When I brought it to staff's attention, they only offered a room change. Come on! this is a major health issue. Absolutely no compensation for my trouble. Very unacceptable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 340alirezaa
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms about your bathroom, and we are working with ECOLAB company for this situation. I´m reviewing your comments to ensure they are used to improve our guest's experience....

Reviewed 2 weeks ago

The hotel is great for conventios and meetings. The rooms are great, big and confortable. The convention centre on de 2th floor is great. The pool is little but nice The Gym is modern and cofortable An special mention to Sir Abel, a very attend mozo

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Helpful?
Thank AS M
HiltonGuadalajara, Director General at Hilton Guadalajara, responded to this review

Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. We also appreciate your mentioning Abel on your comments, as we will share with him your appreciation about his job. Your feedback motivate us to continue striving for excellence. We all look forward...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $109 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#5 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
13 questions
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Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on de corners are better, more silent”
416asm, 10 Apr 2017 | Read review
“Higher floors room offer the best views.”
raymasterman, 2 Mar 2017 | Read review
“buy water and alcohol somewhere else”
679ralphs, 14 Jan 2017 | Read review
“Ask for one of the refurbished rooms.”
  • Great shower.
  • Washroom.
SOLTATIO, 9 Jan 2017 | Read review
“On executive floor- don't get room 2005- terrible view and there is a noise from the water heater which is located against the bedroom wall.”
ElenaRizk, 6 Jan 2017 | Read review
5 of 5