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Hilton Guadalajara

PricelineUS$75*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Guadalajara
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983 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Guadalajara
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Showing 441: English reviews
Reviewed 17 May 2016

Was there for a week on business and the accomidations were excellent. I would highly recommend this Hilton for your travel in this area. It is within a mile, walking distance, from a shopping area. The local resturants are excellent. I felt safe at all times.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thomashughn
HiltonGuadalajara, Gerente at Hilton Guadalajara, responded to this review

Thank you for honoring us with your feedback. The hotel staff is committed to delivering memorable experiences to all guests and customers. Your opinion really motivate us to continue giving our very best efforts in order to delight more guests with extraordinary service.

Madison, Wisconsin
Reviewed 15 May 2016

Average value. No warning that exercise facility was under construction. I liked the breakfast choices and happy hour treats associated with the Honors Club . Rooms were clean and beds were firm enough for a good night's sleep.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank leoj17
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful to you for having pointed out the irregularities that may have been the cause or your disappointment. Kindly receive our sincere apologies, for any inconveniences we may have caused you.

Sacramento, United States
Reviewed 11 May 2016

Has everything I need for business travel: clean, comfortable room, good desk/lighting, good internet, gym, and restaurant. Breakfast was very good. Nice to have two restaurant choices for dinner without having to leave the site. Very helpful & friendly service staff. Shower needed an upgrade, but was adequate. The rest of the room was very good. I've stayed here twice...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lisa B
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing your thoughts and feedback about the hotel, the staff and the quality of service and food options provided. It is great to learn that we were able to fulfill your expectations. We are highly committed to continue providing memorable experiences to each and every guest of the hotel. We also appreciate your comment on...

Las Vegas, Nevada
Reviewed 28 April 2016

Great hotel...clean, comfortable, and spacious rooms. Staff was friendly, pool wasn't anything special though. The beds were incredible, the business center and spa floor and common areas were nice too.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dmb2step98
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you for sharing your feedback with us. We are delighted to learn that we were able to fulfill your expectations. Looking forward to welcoming you back in the near future.

San Diego, California
Reviewed 26 April 2016

Very impressed with everyone here. Staff was wonderful from front desk, restaurant , room service, valet but most of all the spa. I had a massage and a facial and Marcella was fantastic! If you stay here definately go to the spa!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank luisgc2016
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing your thoughts and feedback about the hotel and the quality of service and food options provided. It is great to learn that we were able to fulfill your expectations. We are highly committed to continue providing memorable experiences to each and every guest of the hotel.

Peoria, Illinois
Reviewed 26 April 2016 via mobile

This hotel is quite conveniently placed in the city. It's 30-45 minutes from the airport and adjacent the expo enter. The rooms are up to date, clean and quiet and what one expects from the Hilton brand. My bathroom was showing its age but still acceptable. The staff were extremely helpful and friendly. There are two restaurants on site at...

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Helpful?
Thank Chris R
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing your thoughts and feedback about the hotel and the quality of service and food options provided. It is great to learn that we were able to fulfill your expectations. We are highly committed to continue providing memorable experiences to each and every guest of the hotel.

Singapore, Singapore
Reviewed 25 April 2016

Location is not in downtown but is easy to get to from the airport and access to the business hubs in the south east. Good size rooms, comfortable beds, very good service with almost everyone speaking English. Reasonably priced and has a good gym too.

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Helpful?
2Thank Paul C
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you for sharing your feedback with us. We are delighted to learn that we were able to fulfill your expectations. Looking forward to welcoming you back in the near future.

Christiansburg, United States
Reviewed 23 April 2016

It is not always easy to travel to another country that you are not familiar with. This Hotel and the staff made the stay easier with making sure I was comfortable and everything was available to me that I was needed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Justin B
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing your thoughts and feedback about the hotel. It is great to learn that we were able to fulfill your expectations. We are highly committed to continue providing memorable experiences to each and every guest of the hotel.

Brooklyn, New York
Reviewed 20 April 2016

This hotel is in sad shape. The steakhouse that was formerly in the lobby is gone, now just a blank wall. The lighting in the hallways and rooms is the cheapest, glaring, energy-saver type. All the charm of a Soviet hospital. My room was recently remodeled but furnished with an old, grease-stained sofa. Food in the remaining restaurant was hit...

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Helpful?
Thank Brooklyn-Jared
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time to provide us with your feedback from your last stay at the Hilton Guadalajara. It is never pleasant to learn that we were not able to exceed your expectations. Nevertheless, we are grateful to you for pointing out our areas of opportunity. We sincerely apologize for any inconveniences we may have...

Puerto Vallarta, Mexico
Reviewed 15 April 2016

I stayed at this hotel for 2 nights during March. The staff is great, always trying to help you, they sent me a roll away bed for one of my kids with no charge and they kept our car in the parking for a week until we got back from a trip, they gave us a special parking rate. The...

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Helpful?
Thank Vannylo82
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for sharing your thoughts and feedback about the hotel and the quality of service and food options provided. It is great to learn that we were able to fulfill your expectations. We are highly committed to continue providing memorable experiences to each and every guest of the hotel. We will share your comments with the staff,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Los Vitrales
Cuisines: Mexican, Argentinian, Chilean, South American, Central American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44540, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $112 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#4 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guadalajara staff and other travellers.
14 questions
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Questions? Get answers from Hilton Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
i_isaac2014, 24 May 2017 | Read review
“Get breakfast at the restaurant, not the continental breakfast on the 7th floor.”
salvadorh697, 16 May 2017 | Read review
“The rooms on de corners are better, more silent”
416asm, 10 Apr 2017 | Read review
“Higher floors room offer the best views.”
raymasterman, 2 Mar 2017 | Read review
“buy water and alcohol somewhere else”
679ralphs, 14 Jan 2017 | Read review
5 of 5
Priceline
US$75* /night
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HotelQuicklyUS$115
Hotwire.comUS$76
Booking.comUS$76
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Prices are for 1 room, 2 adults
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