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Hilton Guadalajara

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Traveller (192)
Room & Suite (321)
Dining (108)
Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,160)
There are newer reviews for Hilton Guadalajara
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Traveller rating
201
174
72
33
18
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201
174
72
33
18
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripbreakfast buffetnice hotelroom servicethe room was nicean upgradeup to datebusiness travelerconciergegymmexicomaintenancechannelslaundry
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161 - 165 of 498 reviews
Reviewed 25 July 2016

the stay was good but when you tell some body your have Hilton honors and they don't want to look up your number because they are busy, then what is the point of having one. the rest of my team stayed on one floor and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Todd W
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 6 August 2016

Thank you very much for sharing your feedback from your most recent stay at the hotel. We apologize to you for not being able to fulfill our service pledge. It is only through Hilton loyal customers like yourself when we learn about our areas of...More

Reviewed 22 July 2016

Horrible experience the hotel looks nice but many issues. Worst stay ever. Felt like a motel. People are nice and once you complain they get upset. The quality keeps getting worst and worst. I don't want to stay there anymore. Their AC smells like the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank sharamm2016
Response from HiltonGuadalajara, General Manager at Hilton GuadalajaraResponded 1 August 2016

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful...More

Reviewed 12 July 2016

I was there for a couple of nights because I was coordinating some details for an event we will have in there on October, and the rooms are big, the beds comfortable, the food really really good, the business centre is quiet, big and they...More

Thank DenisseAW
Response from HiltonGuadalajara, Gerente at Hilton GuadalajaraResponded 15 July 2016

Thank you very much for having taken the time provide us with your comments from your recent stay at the Hilton. It is great to learn that we were able to fulfill your service expectations. We look forward to welcoming you back to Guadalajara in...More

Reviewed 12 July 2016

Excellent facility and services to guests. Lobby, Lounges and Restaurants are keep to higher standards of organization and cleanliness. The total cost of stay is very competitive to other hotels visited in the past.

Review collected in partnership with Hilton Hotels & Resorts
Thank Franklin P
Response from HiltonGuadalajara, Gerente at Hilton GuadalajaraResponded 26 July 2016

Thank you very much for having taken the time to provide us with your feedback. It is exiting and satisfying to learn that we were able to fulfill your expectations during you recent visit to our hotel.

Reviewed 12 July 2016

During my stay at the Hilton the hotel decided to repaint the hallway on the floor I was staying in. My room and the hallway smelled like paint which forced me to change rooms. I was moved to a room with a door to another...More

Thank Bar Beaver K
Response from HiltonGuadalajara, Gerente at Hilton GuadalajaraResponded 15 July 2016

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$77 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$77 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (192)
Room & Suite (321)
Dining (108)
Pool & Beach (28)
Amenities (106)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RamonSalcido
4 July 2017|
AnswerShow all 4 answers
Response from fernguerrero58 | Reviewed this property |
You need to call the hotel and ask. I am not sure.
1
Vote
RamonSalcido
8 April 2017|
AnswerShow all 4 answers
Response from raymasterman | Reviewed this property |
Gold members get a room upgrade but not guaranteed upgrade to executive rooms。
0
Votes
TikiTravels
19 March 2017|
AnswerShow all 3 answers
Response from jv145294 | Reviewed this property |
Dear Friend, I do not know your food preferences but if you are in Mexico, you need to try some real tacos. Just step out of the hotel, with the entrance on your back, go to the left corner of the block (Outside the... More
0
Votes
Room Tips
"Try and get access to the executive lounge!"
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"ask for top floor , the floors are hardwood and noisey"
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"Ask for the City view"
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"high floor"
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