The front desk staff need to be service driven. Issue 1) was not informed upon arrival that the restaurant was being remodeled and had to go from the first floor to the 5th and then take steps to the 6th floor. This being a problem...More
"Good A/C, TV, soft sheets and a pillow menu (yes, really), nice bathroom"
"We had an inside room on our first stay- quieter than the outside room we had later"