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All reviews breakfast buffet is great hotel business trip room service business or pleasure rooms are large hotel is modern steam room mini bar business hotel high floor central location chardonnay decapolis lobby gym minibar
I don’t usually write reviews but the service at this hotel was so terrible that I feel that others need to be warned!!
It took over an hour and a half to check in and there wasn’t a line. The attendant at the check in...More
Date of stay: February 2018
1 Thank Scott H
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 2 days ago
Dear Scott H,
Thank you for sharing your concerns!
We are sorry to learn that you had a bad experience during your stay at our Hotel Riu Plaza Guadalajara due to a misunderstanding regarding your reservation. We kindly encourage you to contact your travel agency...More
Location is not in the vibrant center but near the main streams of the city. Rooms are excellent and breakfast abundant and rich in taste. Fresh fruits are always in place. SPA is very professional and evening restaurant offers a decent cosine. Highly recommended for...More
We visited the FIL for a weekend and had a room at the 39 floor. This was a wonderful experience. The room was great! We enjoyed as well the pool area on Sunday afternoon. The morning breakfast buffet is sensational
We expected more from 5 star hotel. Room was average, no shaving kit, no slippers ... on the other hand, excelent view of the city. Pool was rather small, but heated which was nice. Breakfast was very good. May be if it was a 4...More
Date of stay: November 2018
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded November 29, 2018
Thank you for your opinion.
Although it is fantastic to read that you enjoyed the views of the city, our pool and that our breakfast was to your liking; we regret to learn that you expected more form our hotel. We will share...More
In one occasion I went to Guadalajara Jalisco and I booked in this hotel because I was stayed in the RIU hotel in Mazatlan and I was delighted with the attentions and the different options that they give you, but in the hotel of Guadalajara...More
Date of stay: July 2018
Thank Linda Sofía G
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded November 13, 2018
Dear Linda Sofía G,
Thank you for your time!
On one hand, we are glad to know you enjoyed your stay at our Hotel Riu Emerald Bay in Mazatlan. On the other hand, we regret that your satisfaction rate was not the same during your...More
The Hotel Riu Plaza Guadalajara is located in the city center, in the most exclusive area 6 km from historic center and only 3 km from Expo Guadalajara. Guadalajara is Mexico‘s second most populous city and …Moreis the capital, political and economic center of Jalisco state situated in western of Mexico. Guadalajara International Airport (GDL) is approx. 22 km away. It is ideal for both leisure and business travel. The 550 modern decorated rooms with free Wi-Fi offer maximum comfort and in our 16 stylish and modern conference rooms you can successfully organize your events, meetings and incentive events or meetings. Relax with a massage at the Renova Spa or get in shape in the gym. For lovers of gastronomy, we offer a live cooking stations at our main restaurant, food and dinner a la carte, as well 3 bars. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.