We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Plaza Guadalajara

Traveller (819)
Room & Suite (246)
Video
Certificate of Excellence
Overview
Visit hotel website
Av. Lopez Mateos, 830 - Fracc. Chapalita Guadalajara - Jalisco, Guadalajara Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Visit hotel website
Offers from Hotel Riu Plaza Guadalajara
Special Offer:Book now with 5% off!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,152)
Filter reviews
372 results
Traveller rating
180
136
27
12
17
Traveller type
Time of year
LanguageEnglish
More languages
180
136
27
12
17
Show reviews that mention
All reviews breakfast buffet is great hotel business trip room service business or pleasure rooms are large hotel is modern steam room mini bar business hotel high floor central location chardonnay decapolis lobby gym minibar
FilterEnglish
Updating list...
1 - 5 of 372 reviews
Reviewed 4 days ago via mobile

I don’t usually write reviews but the service at this hotel was so terrible that I feel that others need to be warned!! It took over an hour and a half to check in and there wasn’t a line. The attendant at the check in...More

Date of stay: February 2018
1  Thank Scott H
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded 2 days ago

Dear Scott H, Thank you for sharing your concerns! We are sorry to learn that you had a bad experience during your stay at our Hotel Riu Plaza Guadalajara due to a misunderstanding regarding your reservation. We kindly encourage you to contact your travel agency...More

Hotel's Favourite
Reviewed 3 weeks ago

Location is not in the vibrant center but near the main streams of the city. Rooms are excellent and breakfast abundant and rich in taste. Fresh fruits are always in place. SPA is very professional and evening restaurant offers a decent cosine. Highly recommended for...More

Date of stay: January 2018
Thank alainisoleg
Reviewed 2 weeks ago

We visited the FIL for a weekend and had a room at the 39 floor. This was a wonderful experience. The room was great! We enjoyed as well the pool area on Sunday afternoon. The morning breakfast buffet is sensational

Date of stay: December 2018
Thank oli_3008
Reviewed November 25, 2018

We expected more from 5 star hotel. Room was average, no shaving kit, no slippers ... on the other hand, excelent view of the city. Pool was rather small, but heated which was nice. Breakfast was very good. May be if it was a 4...More

Date of stay: November 2018
Thank samykovac
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded November 29, 2018

Dear samykovac, Thank you for your opinion. Although it is fantastic to read that you enjoyed the views of the city, our pool and that our breakfast was to your liking; we regret to learn that you expected more form our hotel. We will share...More

Reviewed November 5, 2018

In one occasion I went to Guadalajara Jalisco and I booked in this hotel because I was stayed in the RIU hotel in Mazatlan and I was delighted with the attentions and the different options that they give you, but in the hotel of Guadalajara...More

Date of stay: July 2018
Thank Linda Sofía G
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza GuadalajaraResponded November 13, 2018

Dear Linda Sofía G, Thank you for your time! On one hand, we are glad to know you enjoyed your stay at our Hotel Riu Emerald Bay in Mazatlan. On the other hand, we regret that your satisfaction rate was not the same during your...More

View more reviews
About
Description
The Hotel Riu Plaza Guadalajara is located in the city center, in the most exclusive area 6 km from historic center and only 3 km from Expo Guadalajara. Guadalajara is Mexico‘s second most populous city and More is the capital, political and economic center of Jalisco state situated in western of Mexico. Guadalajara International Airport (GDL) is approx. 22 km away. It is ideal for both leisure and business travel. The 550 modern decorated rooms with free Wi-Fi offer maximum comfort and in our 16 stylish and modern conference rooms you can successfully organize your events, meetings and incentive events or meetings. Relax with a massage at the Renova Spa or get in shape in the gym. For lovers of gastronomy, we offer a live cooking stations at our main restaurant, food and dinner a la carte, as well 3 bars. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
550
Price range
US$83 - US$200 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
550
Price range
US$83 - US$200 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Photos
Traveller (819)
Room & Suite (246)
Dining (60)
Pool & Beach (35)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Nearby
Nearby HotelsSee all 132 nearby hotels
Holiday Inn Guadalajara Select
252 reviews
.19 km away
Victoria Ejecutivo Guadalajara
546 reviews
.27 km away
Suites del Real
19 reviews
.43 km away
Arborea Hotel
111 reviews
.60 km away
Nearby RestaurantsSee all 1,539 nearby restaurants
La Trattoria
472 reviews
.29 km away
Hotel Riu Plaza Guadalajara
62 reviews
.06 km away
Ahogadas Valdo's
37 reviews
.37 km away
Bistro Garden
19 reviews
.26 km away
Nearby AttractionsSee all 271 nearby attractions
La Gran Plaza Fashion Mall
115 reviews
1.55 km away
Bosque Colomos
502 reviews
.22 km away
Glorieta Chapalita
175 reviews
.95 km away
Expo Guadalajara
416 reviews
1.31 km away
Questions & Answers
Ask a question
Lizama G
October 24, 2018|
Answer
Response from TravelingExecutive | Reviewed this property |
This hotel is in Guadalajara, thousands of miles from Cancun. There is a Riu hotel in Cancun approximately 30 min from the airport.
1
Vote
mikeShellyzihua
March 7, 2018|
AnswerShow all 6 answers
Response from Cajun119 | Reviewed this property |
They are not even customer friendly! STAY AWAY
0
Votes
Marilyn B
January 24, 2018|
AnswerShow all 9 answers
Response from 908gracielal | Reviewed this property |
Never. I have been in another hotels in Guadalajara with dirty carpets or a moldy smell on the hallways. But here, I didn't smell or see dirty carpets. Rooms very clean and a wonderful service.
0
Votes
Room Tips
"Try to get a room as high up as possible."
oli_3008
2 weeks ago
Read review
"Higher rooms have amazing views but take more time with elevator"
paulod683
Sep. 7, 2018
Read review
"Just take enough time to enjoy the gorgeous breakfast"
francoisl904
Jun. 17, 2018
Read review
"buscar habitaciones de pisos superiores. Aunque estas son más caras, pero le mobiliario esta en mejores..."
manuelmJ1974WA
May 28, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing