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This hotel is simple, yet clean and well-maintained. The staff members are helpful and attentive. Breakfast is well-stocked and served from 7:00 AM, until almost noon. The hotel is located within walking distance of the historic district, the mariachi district and the mercado de San...More
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 11 April 2014
We sincerely appreciate the time you took to review our little great hotel! It was our pleasure to have you over, and we wish we will have the opportunity to accommodate you soon enough. Thank you for such nice comments!
Located on the fringe of downtown Guadalajara, we were close enough to walk everywhere which was convenient.
The hotel was nice, the room was a decent size and clean, but the room had a stale smell of smoke.
The breakfast buffet was good and overall...More
1 Thank SydScott
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 9 February 2014
Thank you very much for your kind review. We will definitively pay close attention to guests smoking in the rooms, it is forbidden and we will take better measures to enforce such rule. Thank you for pointing it out. Please feel free to come back...More
At 400 pesos a night this is an excellent deal. We stayed a Sunday night and came back the following Thursday night. The rooms are extremely clean and modern looking and very pleasant. The staff is helpful and nice. The hotel is located about five...More
4 Thank Boursay
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 9 September 2013
Thank you for taking the time to review our beautiful hotel! We enjoyed having you over and we sure hope to have you come back again!
I pricelined this hotel in the GDL in March 2013 and wished I could have been elsewhere. The best thing about it was the price (Priceline offered it as an express deal - 3.5 stars for $33 plus tax). That was crazy low so I...More
5 Thank TitanShane
Response from Patricia A, Director of Sales at Hotel Portonovo PlazaResponded 10 March 2013
This property was totally renewed and fully refurnished in 2011, including the tile in the rooms. Our beds are orthopedic but we are sorry to hear you found them hard to sleep on. We agree with you, the City of Guadalajara hasn't done its part...More