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The Westin Guadalajara

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is near our hotel in Guadalajara, Mexico as is the World Trade Center. Corporate offices and numerous shops are close by also. Guests staying with us enjoy one of 221 thoughtfully-designed rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay.
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Property amenities
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair Access
Paid Wifi
Paid Internet
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Free Internet
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Safe
Luxury
HOTEL CLASS
Hotel links
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Special Offer:Book Direct for Less!
Hotel deals
Location
Full view
Contact
Av. De Las Rosas 2911, Guadalajara 44530 Mexico
Name/address in local language
Getting there
Miguel Hidal Airport16 km
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Reviews (565)
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312 results
Traveller rating
169
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32
7
5
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LanguageEnglish
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169
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32
7
5
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All reviews convention center great hotel spg member business hotel breakfast buffet comfortable hotel business trip hotel of choice lobby bar room service is clean rooms gym mexico concierge uber cons pros
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1 - 5 of 312 reviews
Reviewed 6 days ago

I previously removed this review as I considered it a bit harsh, but now when I've contacted Marriot about points the hotel employees repeatedly told them I didn't stay there. I'm not putting any more time into arguing with them and instead just want to...More

Date of stay: October 2018
Thank 212sophia
Response from WestinGuadalajara, Manager at The Westin GuadalajaraResponded 4 days ago

Dear 212sophia Thank you so much for your feedback, the fact that you take the time to let us know all the good and bad through your stay means a lot to us, and also helps us to strength our weaknesses We offer you a...More

Reviewed 6 days ago

I don't know how to explain it: it just falls short on service. Everyone is polite but really...I just heard no too many times, with the exception of the restaurant. At the check in they don't say anything about the hotel, the concierge was supposed...More

Date of stay: December 2018
Thank 600dianac
Reviewed 6 days ago

Stayed here for 2 nights. Spacious room, spacious bathroom, nice view, well cleaned, every day a refill of the water. Restaurant in the hotel is oke, just as the breakfast. Staff is helpful and friendly. Will stay here again.

Date of stay: November 2018
Thank rogierd823
Reviewed October 16, 2018

This is the second time I've stay at this property. The suite room was large with a nice living space and separate TV which was great for watching sports. The view from the room is very nice where you can see some colorful houses. The...More

Date of stay: August 2018
Thank TravelInfinity2020
Reviewed October 7, 2018

Booked hotel after a very long day, all seemed great until discovered AC is not working, after calling reception advised hotel is under maintenance mode and there will be no electricity. After my complaints they told me they had advised all guests ... which was...More

Date of stay: September 2018
Thank BorisNovosel
Response from WestinGuadalajara, Manager at The Westin GuadalajaraResponded October 8, 2018

Dear BorisNovosel, We appreciate your visit to The Westin Guadalajara, and your comments on the maintenance of the power plant. We regret very much the lack of communication and we offer an apology. We are a hotel 24/7 and certain jobs are scheduled for a...More

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Questions & Answers
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JJMejia
February 20, 2018|
AnswerShow all 2 answers
Response from WestinGuadalajara | Property representative |
Dear Mr.Mejia, Thank you for choosing The Westin Guadalajara for your next visit to the city. We are 20 minutes from ITESO school. You can either take an Uber or schedule a private transportation for you with our... More
0
Votes
Rye2745
December 26, 2017|
Answer
Response from PaxxMantid | Reviewed this property |
Yes
1
Vote
Rye2745
December 26, 2017|
AnswerShow all 2 answers
Response from 641vineets | Reviewed this property |
My room charge included the breakfast But I guess it’s around $16 per person. The breakfast was good ( hot omelette, sandwich, fruits, mexicana food et al)
1
Vote
Room Tips
"They have special rates on weekends"
IRA_LELI98
Jul. 23, 2018
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"make sure your reservations show the correct number of guests, otherwise you will be charged"
spideymph
Mar. 7, 2018
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"High Rooms have great views from this location!"
Imaginistictravel
Sep. 30, 2017
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"The room we have (1402) was a large room and had all what we need. A great view from the room!"
MexicoVenueFinders
Sep. 19, 2017
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PRICE RANGE
US$76 - US$192 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
221
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