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The Westin Guadalajara

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451 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Red Lodge, Montana
Reviewed 3 November 2016

Very nice hotel. Good workout facility, great breakfast, location of property also good. Room very comfortable with a spacious bathroom. Minor complaint was water for shower could have been hotter. Staff was extremely courteous.

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Helpful?
1Thank BlueSpruceranch
WestinGuadalajara, Manager at The Westin Guadalajara, responded to this review

Dear BlueSpruceranch, Thank you for choosing The Westin Guadalajara as your host during your last visit to the city. We are happy to see that you have enjoyed your stay, for us it is very important to achieve our guest’s expectations. Thank you very much for your comments about the water temperature, we will follow up with your recommendation with...

Miami, Florida
Reviewed 1 November 2016

This is the preferred hotel we stay at any time we visit the city for business and it has become a sort of comfort to me. Sometimes we will be out all day around two hours away from the hotel so whenever we make it back for the night it is almost like returning home and being able to unwind....

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Helpful?
1Thank GiftedWhenLifted
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear GiftedWhenLifted, First of all we are so glad to hear that you visit us every time you come to the city, thank you so much for your loyalty, certainly we hope to be your home away from home and I am very motivated to see that we have accomplish that. We are happy to know that our Westin Work...

Tomball, Texas
Reviewed 30 October 2016 via mobile

I booked the hotel through Orbitz where you can see my full review. The staff was always friendly but they certainly need to work on the details! The hotel needs concierge training and cleaning staff supervisors who either care about their jobs or are more detailed oriented. They did not have a good map, list of best restaurants or know...

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Helpful?
Thank jcolson79
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Jcolson79, Thank you for letting us to be your host during your visit to the city of Guadalajara and also for sharing with us your feedback. We are sorry to hear that your experience was not what you expected, I am personally working with the areas involved with this situation, your opinion is very important to us to improve...

Miami
Reviewed 28 October 2016

First time in GDL and the Westin was the perfect home for a 3-day, 2-night stay. The service is sublime - so attentive, friendly and professional. The food was terrific, from the on-property restaurant Grill & Vine (breakfast buffet is excellent) as well as the room service options (highly recommend the beef carpaccio and tuna tostadas). Topnotch wifi too. Heading...

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Helpful?
Thank Gracia L
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Gracia L, Thank you so much for choosing us to be your host, It was our pleasure to be your home for a few days. Also we would like to thank you for taking the time to share your experience with us through the Trip Advisor community. I am very pleased to hear that your stay was renewing and...

New York City, New York
Reviewed 24 October 2016

You won't find a hotel with better accommodations, interior design, bar, etc in this town. I used to love this hotel until this late stay. Unfortunately at my arrival the front desk offered me an upgrade stating they would move me to an upper floor to enjoy a quiet atmosphere and a better view plus free internet & breakfast for...

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Helpful?
Thank jul i
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Jul i, First of all I would like to thank you for sharing with us your opinion about your most recent stay with us. Your feedback is really important for us because it helps us to identify and work in our opportunity areas. I apologize for the inconveniences that you had at our property, our goal is to provide...

Reviewed 9 October 2016 via mobile

Stayed at Westin for Business all was well it was a great stay. It was a great idea for me to Add breakfast when booking it was well worth it. The breakfast had good selection and provided a good start to the day. Good bed, clean and easy checkin. Price was good for the room booked.

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Helpful?
Thank TrueSaya
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear TrueSaya, We want to offer you our thanks for selecting us during your visit to Guadalajara and for sharing your experience with us through to the Trip Advisor Community. It is such a great news to see that you enjoyed our breakfast and that you found it very complete and helped you having an energizing start. I am pleased...

Los Angeles, California
Reviewed 6 October 2016 via mobile

The Westin is a great hotel. The staff was friendly, the rooms extremely clean. I had the buffet for breakfast and it was delicious. I would highly recommend it and will stay there for future visits to Guadalajara.

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Helpful?
Thank Ernesto D
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Ernesto D, Thank you for letting us be your host during your visit to the city. We are pleased to know that you had a renewing experience in every aspect of your stay. For us to provide you with a dedicated service is a priority, we are happy to see that you enjoyed your room and our breakfast inspired...

Washington, D.C.
Reviewed 2 October 2016

Great staff, comfortable quiet rooms (heavenly beds), excellent food (especially the breakfast buffet), close to shopping district, fun bar, ease of access to convention center, free wifi. And many many other things.

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Helpful?
Thank Mistercosmo
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Mistercosmo, Thank you so much for sharing your experience with us through the Trip Advisor Community. I am so glad that you enjoyed every aspect of your stay such as our dedicated service and our heavenly beds designed to provide you the rest that you deserve. Our breakfast buffet displays a selection of superfood with healthy energetic items and...

Tucson, Arizona
Reviewed 1 October 2016 via mobile

For a Westin their rates are very reasonable. It is a bit out of the way, however close to the convention center. Rooms are clean and immaculate. Their breakfast is worth the price. Service is great all over. It is very safe. They have security monitoring who is going in and out and this makes it nearly impossible for non...

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Helpful?
1Thank travelman40
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Travelman40, Thank you so much for your feedback, it is very good to see that you had such an incredible experience and that you found the location to be helpful. I am very glad to read that you liked your room, the breakfast variety and our service. For us the security of our guests is key; thank you very...

Colorado Springs, Colorado
Reviewed 1 October 2016

Stayed here as it, and the Hilton, are the two recognizable, first-world brands adjacent to the convention center. Guadalajara is a town in transition, and while it is the "Silicon Valley of Mexico" and all that, most of the neighborhoods are run-down, concrete tenements -- including those around the convention center. But the Westin offers all the modern design and...

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Helpful?
Thank Holokauahi
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Holokauahi, Thank you so much for letting us be your host during your visit to Guadalajara, for us is a real pleasure to have you. I am pleased to know that our location was an advantage for the purpose of your trip and that you enjoyed our décor and style. Certainly is marvelous to see that you liked our...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $96 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
2 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room service is worth it.”
 of 5 bubbles sanjuani12, 30 Nov 2016 | Read review
“Master suites are corner rooms and the epitome of comfort”
 of 5 bubbles GraciaL_12, 28 Oct 2016 | Read review
“Avoid upper rooms & upgrading... the quiet pitch is deceiving on their end”
  • The last floor is the staff hang out across the presidential suite
  • Close to staff circulation that is doing their job to serve
  • Avoid room 2002
 of 5 bubbles 480juli, 24 Oct 2016 | Read review
“I was on the 9th floor and it was quiet and had a decent view.”
 of 5 bubbles Evilyn7, 23 Sep 2016 | Read review
“Higher floors for a quieter experience.”
 of 5 bubbles Musqat, 6 Sep 2016 | Read review
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