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The Westin Guadalajara

Hotels.comUS$81*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Guadalajara
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482 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Atlanta, Georgia
Reviewed 12 March 2015

Just spent 3 nights here while attending a trade show. the pluses - good quiet rooms (I was on the 14th floor which helps), very close to the Expo center, employees as all very good. The negatives - location for anything other than the expo center is a cab or Uber ride, the breakfast is not what you would expect...

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Helpful?
1Thank ANP123
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear ANP123, Thank you very much for your valued comments about your recent stay at The Westin Guadalajara. We are very sorry for the inconveniences; we will be working on our opportunity areas so that our guests are able to enjoy a renovating experience. Kind regards, Manuel Dieguez R. General Manager

Dallas
Reviewed 10 March 2015

very nice all around! great service! the high floors and SPG floors are great! bar area very cool! across the street of convention center, will definitely come back to Westin Guadalajara for business and other events at the Convention center!

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Thank VAICSA
Reviewed 6 March 2015 via mobile

I just confirm maybe the best hotel in Guadalajara. At least big brand type. View is magnificent, neighborhood is one of the best in town. Highly recommended for Holiday and business trip. Everything is near, specifically Expo Guadalajara

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Thank Julio S
Dallas, Texas
Reviewed 28 February 2015

We visit Guadalajuara often and have tried a variety of different B&B, hotels, boutique hotels, etc. This hotel is always great. The have a great pet policy and the staff is super helpful. Its close to almost everything. More of a business hotel. Wish they had pool or Jacuzzi (hint hint) Highly recommend.

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Helpful?
Thank keith k
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear keith K, Thank you very much for your valued comments about your recent stay at The Westin Guadalajara. We hope to welcome you back very soon! Kind regards, Manuel Dieguez R. General Manager

Reviewed 25 February 2015 via mobile

You don t stay in Westin to get a Mexican experience in Guadalajara however the Westin is a well managed and very conveniently located property in the city. Rooms are very practical and clean and service is friendly discrete efficient and professional. A good option if you are in a business trip and want a good accommodation with large and...

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Helpful?
Thank Frederic V
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Frederic V, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are glad to hear that you enjoyed your room and our Business Center. We hope to have you back very soon. Kind regards, Manuel Dieguez R. General Manager

Rosario
Reviewed 20 February 2015 via mobile

The Westin is a very nice and modern hotel right next to the Convention Center. The rooms are really comfortable (though nothing fancy), and the staff as in all of Mexico is extremely friendly. In my case I was not going to any convention so I found the location inconvenient. But other than that I really enjoyed my stay here.

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Thank Capodicapi2
Mexico City, Mexico
Reviewed 18 February 2015

I stay frequently at the Westin Guadalajara, and lately the hotel is coming down. It's a shame, it was for a long time my favorite stay in Guadalajara but apparently they are either saving on maintenance or have a lousy manager. This hotel does not have neither a heavenly bed nor a heavenly shower. The shower spills water all over...

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Helpful?
1Thank ROGALA1
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear ROGALA1, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are very sorry for the inconveniences, we will be working on our opportunity areas so that our guests are able to enjoy a renovating experience. Kind regards, Manuel Dieguez R. General Manager

Madrid, Spain
Reviewed 16 February 2015

Super-helpful staff, very good gym, awesome breakfast, big and clean rooms, good and easy WiFi. The Westin has everything you need after 16 hours of travel from Europe. Quick check-in is always a plus. I'll definitely repeat next time I'm in Guadalajara.

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Helpful?
Thank Jesus M
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Jesus M, Thank you very much for taking the time in writing a review about your recent stay with us at The Westin Guadalajara. We are pleased to hear that you enjoyed your stay. We hope to welcome you back very soon! Cordially, Manuel Dieguez R. General Manager

Jægerspris
Reviewed 14 February 2015

I wanted to try the Westin instead of the Hilton (they are right next to eachother and I stayed at the Hilton last time I was in GDL (see other review)). The hotel is clean, looks new and not worn. The staff is very polite and helpful (ofcourse everyone can have an off day, but 99% were nice). They handled...

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Helpful?
Thank Kvinding
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Kvinding, Thank you very much for taking the time in writing about your recent stay with us at The Westin Guadalajara. We will be working on our opportunity areas so that our guests are able to enjoy a renovating experience. We hope to welcome you back very soon. Kind regards, Manuel Dieguez R. General Manager

New York City, New York
Reviewed 8 February 2015 via mobile

Very nice business hotel - only four years, so everything is still like brand new. Great breakfast for USD 20, also offers a juice bar. Very friendly and helpful staff - great cocktails at the bar. Heading to the airport? Regular taxis is MXN 280 - paid MXN 200 for a brand new limousine using UberBLACK.

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Helpful?
1Thank Anton G
WestinGuadalajara, General Manager at The Westin Guadalajara, responded to this review

Dear Anton G, Thank you very much for taking the time in writing a review about your recent stay at The Westin Guadalajara. We are glad to hear that you enjoyed your time at The Westin, and we hope to welcome you back very soon. Kind regards, Manuel Dieguez R. General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $132 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Guadalajara staff and other travellers.
5 questions
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Questions? Get answers from The Westin Guadalajara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the side facing the expo center acrosss the street might be less quiet if there an event there.”
  • A very comfortable and well-appointed room.
  • Nicely done bathroom.
  • Comfortable workspace.
  • I forget now what that building on the right is! I think that is Expo Guadalajara on the left.
  • The views are always changing. This was just one direction. I could post many more!
  • The views are exceptional.
  • Great sunsets also.
SadEyeJoe, 19 Apr 2017 | Read review
“high floors are better”
mattos_family, 4 Apr 2017 | Read review
“Prefer to take the top floor corner rooms facing the city and not the back side towards the airport. They have a fantastic view of the city.”
someshs931, 4 Mar 2017 | Read review
“If u have no status, ask for 20th floor.”
jimmyc978, 17 Jan 2017 | Read review
“Room service is worth it.”
sanjuani12, 30 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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