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Presidente InterContinental Guadalajara

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Traveller (239)
Room & Suite (124)
Dining (33)
Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“plaza del sol”(24 reviews)
“cafe urbano”(4 reviews)
“the club lounge”(6 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (680)
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All reviewsplaza del solcafe urbanothe club loungeclub membersshopping mall across the streetihg memberevening snacksnice hotelabout minutes from the airportroom servicehotel is locatedan upgradeexcellent roombusiness tripmini fridgecoffee makermodern design
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11 - 15 of 300 reviews
Reviewed 29 December 2017 via mobile

For a little background. I am a spire elite member on IHG with 90+ nights a year I was expecting more from this presidente hotel. At my arrival, to get to my room it took like 25 minutes. The guy at front desk was kind...More

Thank mmorales199
Response from IHGService, Guest Relations Manager at Presidente InterContinental GuadalajaraResponded 15 January 2018

Dear mmorales199, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our rooms and valet parking. On the other hand, we would like to apologize for the unsatisfactory experience you had at...More

Reviewed 21 December 2017

very clean rooms, the view of the city from higher floors is incredible. food in resturant was good price was nice. the hotel is more for business individuals but across the busy street is a nice mall. The traffic is horrible but thats just what...More

Thank K23IFmiket
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 26 December 2017

Dear Guest; Thank you for taking the time to answer our electronic survey. Is very nice to see that we achieved your expectation about our property, We expect to continue having your loyalty and have the opportunity to welcome you back in the near future....More

Reviewed 3 December 2017 via mobile

Great location for this hotel. I have stayed here before and comeback due to location. Frontdesk service is fine. Room service...is worst. Need to follow up 2x for my compli water bottle request within 1.5hrs period if waiting. Room is clean but not all items...More

Thank arielpayat
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 4 December 2017

Dear Guest; I would like to inform you that we had review your comments and gave them the necessary follow up. We also want to apologize for the inconvenience you had Please allow me to know if there is anything else I can do for...More

Reviewed 1 December 2017

This is a great hotel, known for quality in all respects, but the best trait is their fabulous staff who remember you from past visits and stop to interact on a personal level. From the moment of arrival, to see Jose’s smiling face, to Oscar...More

Thank Voyager054
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 4 December 2017

Dear Guest; Thank you for taking the time to answer our electronic survey, Is very nice to see that yu felt welcome and I hope to have the opportunity yo see you the next time you come. I will extend your congrats to Oscar and...More

Reviewed 24 November 2017

They offered me an upgrade to their executive club rooms on the top floor and it was a good perk. My upgraded room seemed like it was pretty standard (bed, desk, mini fridge, coffee maker, iron, chair), but the upgrade afforded me great views of...More

Thank mjfore
Response from SMC3515, Director General at Presidente InterContinental GuadalajaraResponded 28 November 2017

Dear Guest, Thank you for taking the time to tell us about your experience at Presidente Intercontinental Guadalajara. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Room Service
Free Internet
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Restaurant
Heated pool
Outdoor pool
Details
Price range
US$87 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guadalajara
#10 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Guadalajara
#10 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (239)
Room & Suite (124)
Dining (33)
Pool & Beach (9)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Questions & Answers
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Avidreader22
24 May 2017|
AnswerShow all 8 answers
Response from SMC3515 | Property representative |
Dear Client; You can approach to the concierge desk to reserve this service and many more, about the safety the hotel is in a very safe area of the city please contact us to get informed about all the services we have, See... More
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Mrknowldge
16 February 2015|
AnswerShow all 3 answers
Response from SMC3515 | Property representative |
Good morning, Presidente InterContinental Guadalajara don´t charge any gratuities being added to the bill. In reference to the internet access, if you are IGH rewards member the access is in courtesy, if you aren't the rate... More
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Google Translation
Room Tips
"23rd floor had a great view. Rooms without the jacuzzi bath have more windows. Elevators worked great with..."
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"Higher floor corner rooms"
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"Higher floors have better rooms"
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"Overlooking Plaza del Sol are nice for sunrise and sunsets"
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