We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mexico City Marriott Reforma Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mexico City Marriott Reforma Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,012 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mexico City Marriott Reforma Hotel
See the most recent reviews
Showing 632: English reviews
Los Angeles, California
Reviewed 1 week ago via mobile

First of all, I really want to thank this property for being first class in all aspects. There's a few names that really stood out during my trip: Giovanny Torres, Jorge, Adonni, that were really outstanding! Great service and 5 stars. Giovanny made sure that our stay was nice and always got us a big vehicle every single night for...

 Report
Helpful?
Thank eyeluvla22
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear eyeluvia22: It is nice to know that service provided by our Concierge, Housekeeping and Food & Beverages Divisions deserved your approval during your stay. It is great to hear that our breakfast buffet was “the best you ever had at any Marriott” and most importantly that you will be returning to Mexico City Marriott Reforma, because of service received...

Atlanta, Georgia
Reviewed 2 weeks ago

No service. Did not honor reservation. Impolite and rude staff on 16th floor Rewards check in. Always given a crap room. Dark room facing adjacent building wall. Did I say rude staff!!! Not the first time I stayed here. Thought I'D GIVE THEM A THIRD OR FOURTH CHANCE. Never again! It was so much better when it was the ARISTOS...

Review collected in partnership with this hotel
 Report
Helpful?
Thank aldenk1
Marriott_Reforma, Front Office Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear aldenk1: I really want to thank you for taking the time to share with us your valuable comments, for us your feedback is really important. Gracias! In order to faster and more accurately have a proper reply to your observations, we politely request that you contact me directly at hmr.grecepcion@grupodiestra.com to provide us with additional information such as your...

Los Angeles, California
Reviewed 2 weeks ago

This hotel is perfectly located for you to see all the attractions. The hotel staff is very friendly and the breakfast buffet is the best I have ever had. The area is very safe to walk around. I look forward to staying here again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Natalia v
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Natalia v: It is a pleasure that your stay with us deserved such a nice comments. Thank you!! Our privileged location give us the advantage of being near several entertainment sites and we feel happy to know you had the opportunity to enjoy them. Your observations in regard to our staff and breakfast are much appreciated and will be...

Reviewed 2 weeks ago via mobile

This is how I was greeted by Giovanni Torres upon my arrival to the hotel during my last stay. I wrote a review a few months ago and, even though the rooms on one side of the hotel have no views at all, I have liked the hotel more and more with every stay. The staff is very friendly and...

 Report
Helpful?
Thank Eduardo P
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Eduardo P: Thank you for taking the time to share your nice comments with us As you know Marriott Hotels always aims for excellence in service and we feel very happy to know that you recognize our efforts. Your positives comments are the anticipated reward, a shot of motivation for all our staff!!!. We are pleased to know that...

buffalo
Reviewed 2 weeks ago

We did not choose this hotel, since my husband was here on business and it was selected but we were very happy with the location which was convenient to many restaurants, park, anthropology museum, and a short cab ride to historic center. Sunday morning when they close Paseo Reforma to traffic was great fun. We were fortunate to have use...

 Report
Helpful?
Thank buffal0gal
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear buffal0gal: We appreciate your valuable comments in regard to our location and our Executive Lounge, one of our facilities more representative of our property with a beautiful view over Paseo de la Reforma Avenue. All our units are of standard size and half of them have partial view on Reforma Avenue, our Maintenance Manager has been informed of your...

Asheville, North Carolina
Reviewed 2 weeks ago

This hotel was great! Very good part of town with walking accessibility to museums, parks, restaurants and bars. The staff was very friendly and helpful. Great concierge and front desk staff helped me to find the great local places to visit!

Review collected in partnership with this hotel
 Report
Helpful?
Thank ryanrohwer
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear ryanrohwer: It is a pleasure to learn that you enjoyed your recent stay at México City Marriott Reforma. For us it is very important to know that we covered your expectations. Our location is a plus of our property, as we near the Business District, as well as the most representative and admired touristic sites, allowing our guests to...

Tel Aviv, Israel
Reviewed 3 weeks ago

Had a good stay, good room, very nice staff, great lounge... the area it self is great, many restaurants.. you have 222 center 5 minutes walk which is a great shopping cetner. I would come back to this hotel if they give free internet when they charge 200$ a night.

Review collected in partnership with this hotel
 Report
Helpful?
Thank moshe266
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear moshe266: Allow me thank to you for sharing with us your valuable comments regarding your recent stay with us, about our rooms, staff and our Lobby Bar “Great Room”. As you mentioned, we have internet plans for use in the rooms being the most convenient for our guest the $200.00 MxCy per day. Please keep in mind that we...

ny
Reviewed 3 weeks ago via mobile

This hotel can be summed up by this: if you are an executive level member you need to go to the executive club to check in or find out information but you cannot get there unless you have a room card that allows the elevator to go to that floor. The front desk will not help you. How to check...

 Report
Helpful?
Thank Mindyopp
Marriott_Reforma, Front Office Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Mindyopp: First of all I really want to thank you for taking the time to send us your valuable comments though this media, all the feedback is always important as it help us to improve. In order to follow up to them it is very important to kindly ask you to give us more information about what happened when...

Reviewed 3 weeks ago via mobile

I would love to Thank everyone at this hotel. This stay here was Very Exceptional throughout the hotel in all areas was Terrific. I would also like to name some people that made my family stay a Excellent one. Concierge's Andoni Aumada, and Giovanni Torres Bellhop's Saul Baez, Daniel Trujillo Store Clerk Andrea Carbajal and Jason helped me over phone...

 Report
Helpful?
Thank Adrianoel
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Adrianoel: Thank you very sincerely for your nice comments, especially in regard to the job our staff are doing. We will extend your congratulations to Andoni, Giovanni, Saúl, Daniel, Andrea, Jason and Martha. Your comments have been added to their personal files in the Human Resources Department. We love to receive comments like yours and we are pleased to...

New York City, New York
Reviewed 3 weeks ago

Convenient location. Very friendly and helpful staff. We didn't go to the restaurant or bar but looked nice. If you upgrade you have access to a very lovely roof deck. Awesome Spa/pool area. Overall, nothing too over the top, but everything you need.

 Report
Helpful?
Thank LAFreebird
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear LAFreebird: Thank you very much for your nice comments!!. For us it is important to cover the expectations of our guests. It is great to hear that you enjoyed our SPA and pool area, as well as our terrace on the exclusive Executive Lounge. Most importantly for us, is your comment that the staff was “very friendly and helpful”....

339 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (280)
Viewed
Room/Suite (53)
Viewed
Dining (32)
Viewed
Hotel & Grounds (57)
Viewed
Pool/Beach Area (9)
Viewed
View from Room (19)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (14)
Viewed
Family/Play Areas (2)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (20)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (2)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Marquis Reforma Hotel & Spa
#14 of 304 in Mexico City
1,130 reviews
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#12 of 304 in Mexico City
1,155 reviews
Show Prices
Show Prices
Show Prices
Reforma / Zona Rosa
NH Collection Mexico City Reforma
Polanco
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City
#5 of 304 in Mexico City
1,017 reviews
Reforma / Zona Rosa
Hotel Geneve Ciudad de Mexico
Hotel Geneve Ciudad de Mexico
#26 of 304 in Mexico City
854 reviews
Show Prices
Show Prices
Show Prices

Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $171 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Marriott and Jetsetter so you can book your Mexico City Marriott Reforma Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#7 Spa Hotel in Mexico City
#13 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Business Hotel in Mexico City
#28 Romantic Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Mexico City Marriott Reforma Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view of the paseo de la reforma . 12th floor .. Not best view but we were there to visit not stay in our room all day .. ”
 of 5 bubbles stephanef589, 12 Mar 2017 | Read review
“odd numbers have better view than even”
 of 5 bubbles buffal0gal, 2 Mar 2017 | Read review
“put free wifi”
 of 5 bubbles moshe266, 1 Mar 2017 | Read review
“Middle room near the elevator is convenient and quiet.”
 of 5 bubbles CHP128, 24 Feb 2017 | Read review
“Odd numbers rooms...”
 of 5 bubbles jorgehg2017, 18 Feb 2017 | Read review
5 of 5