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Mexico City Marriott Reforma Hotel

Orbitz.comUS$214*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,091 Reviews from our TripAdvisor Community

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There are newer reviews for Mexico City Marriott Reforma Hotel
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Showing 689: English reviews
Wilmington, North Carolina
Reviewed 4 weeks ago

We've stayed at this hotel every year for the past few year and have always liked it but this year was especially excellent. The staff was professional, efficient and kind. Jorge Chávez was most helpful in arranging and then unarranging, due to our changing plans, multiple and complicated taxi rides. Isaak Ramírez, who doesn't actually work for the Marriott but...

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Helpful?
Thank dipucciod
Reviewed 4 weeks ago

The hotel is very well located in the central business district a short walking distance to most offices. The hotel, though short in area, makes up for its elegant design and modern amenities. The rooms are well laid out, the restaurants serve great food, other amenties make it a good deal. I especially loved their morning breakfast rolling over to...

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Helpful?
Thank siddharthak05
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear siddharthak05: It was a pleasure to host you in our property and it is nice to hear that our rooms as well as its amenities and services deserved your approval, during the nights you honored us with your preference. We invite you to continue enjoying our Condimento Restaurant, where you can find a different thematic lunch buffet every day....

Reviewed 4 weeks ago

One of the best margaritas we had on the trip, and a very polished, attentive staff. A nice place to start the evening! Mireille especially went out of her way to be of service without being intrusive, offering suggestions and maps and just showing much kindness to us.

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Helpful?
Thank bekeson
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear bekeson: Thank you for your comments; it was an honor to serve you and we hope you had good stay here at Mexico City Marriott Reforma. It is nice to know that you enjoyed our “Margaritas” at our Great Room Lobby Bar and considered them “One of the best you had”. Gracias! We hope to continue being your preferred...

Reviewed 4 weeks ago via mobile

Very clean modern rooms with excellent WiFi. Friendly multilingual staff. Nice workout facilities and a small pool and there is a spa. Great location in the Zona Rosa on the Reforma near many shops and restaurants.

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Helpful?
Thank Hans-Viktor P
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Hans-Viktor P: The time dedicated to share your experience of your last stay in Mexico City Marriott Reforma, is greatly appreciated It is a pleasure to know that you enjoyed your stay with us and enjoyed our SPA/ Gym and Pool. Our goal is that you become a repetition client, loyal to the Marriott International Brand and in particular...

New York City, New York
Reviewed 4 weeks ago

We are Marriott Platinum members and chose Marriott Mexico City Reforma while in Mexico City We arrived early evening and Fernando the Bellman took our luggage in and we asked him to take us to Platinum desk. There he lead us to Concierge desk at ground floor. At first we thought he was bringing us to the desk and tell...

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10Thank s1brewer2016
Fort Mill, SC USA
Reviewed 18 April 2017

Hotel was beautiful! Staff was very attentive. Restaurants were wonderful, food was superb. Located in a lovely part of the city. However, the view from my room was the black wall of the building next door. Over all this was a wonderful place to stay. Jorge Chavez spoke beautiful English and was extremely helpful to me since I speak zero...

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Helpful?
Thank 786phylliss
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear 786phylliss: For the Mexico City Marriott Reforma team it is highly important to exceed our guest´s needs and make memorable experiences, so thank you so much for letting us know that our staff was ¨very helpful and service was incredible¨ during your stay. Gracias! 50% of our units offer full or partial view of Reforma Avenue; however our entire...

Canada
Reviewed 18 April 2017

Great hotel in good part of the city. Used Uber to get around. Fares are very cheap. Staff are helpful and rooms are very good. Traffic is terrible but food is great and reasonable. Dali display on Reforma Ave was well worth the walk.

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Helpful?
Thank Canadian41
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Canadian41: Comments like yours are very much appreciated by us. Thank you for your sponsorship and for your loyalty to the brand and above all thank you for your preference!! Our main goal is to make the guests feel at home. We hope you prompt return and it will be a honor to be your host again in the...

Nuneaton
Reviewed 14 April 2017 via mobile

I stayed here for 5 nights on business. Bearing in mind I was already having problems sleeping due to jet lag I was woken up at 4:00am on the 2nd morning by one of the guests in the neighbouring rooms alarm. It was so loud I thought it was my own. Then the occupancy of one of the rooms changed...

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2Thank Janette B
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Janette B: México city Marriott Reforma was taken over from another hotel , 8 years ago, when property was glutted to meet Marriott International Standards. Our alarm clocks are controlled by each guest and unfortunately neighboring guest did not turn its unit off. We have a procedure implemented by housekeeping department to make sure rooms that have checked out,...

Springville, Alabama
Reviewed 14 April 2017

We had a wonderful experience with Fernando, the concierge, booking a private tour for us. We met the Director of the hotel, Jose Manuel Castello, in the elevator. He greeted people in the lobby. Our last day, Alegandro Janchez, settled our bill for us. The buffet breakfast was delish on our last day. The hotel was located in an area...

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Helpful?
Thank larryj664
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear larryj664: Thank you for sharing your great comments. It is important that our guests have a great experience and we are glad to learn that your visit was not the exception, thank you for choosing Mexico City Marriot Reforma. Our location allows you to combine your working schedule and save time, to visit nearby shopping centers, bars, coffee shops,...

Vancouver, Canada
Reviewed 9 April 2017

Picture this: I am a platinum Marriott member. As I arrive to check in I give my name. Instead of welcome, I got, "your credit card was declined" announced to the lobby. Of course it was not accepted, my bank was doing its job. My credit cards cannot be use without the chip and as a hotel, you should know...

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4Thank TheVancouverites
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear TheVancouverties: Thank you very much for taking the time to share with us your valuable comments. For us it is really important to hear from our guests as it always help us to improve. Our Front Desk staff is always giving their best effort to give our guests the best service. In order to more accurately follow up this...

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04/06/2017 05/06/2017
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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $181 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#8 Spa Hotel in Mexico City
#15 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Romantic Hotel in Mexico City
#28 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travellers.
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Questions? Get answers from Mexico City Marriott Reforma Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While my stay, I stay at the 13th floor very quiet.”
latinblade, 17 May 2017 | Read review
“high level”
GBellemare, 12 May 2017 | Read review
“pay extra for the club lounge, it is worth it.”
carlosf791, 12 May 2017 | Read review
“avoid checkin with bellman”
s1brewer2016, 26 Apr 2017 | Read review
“Free wifi if you are a rewards member and book direct.”
larryj664, 14 Apr 2017 | Read review
5 of 5
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US$214* /night
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Prices are for 1 room, 2 adults
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