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The St. Regis Mexico City

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Traveller (527)
Room & Suite (350)
Dining (116)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The St. Regis Mexico City
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Reviews (1,056)
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701 results
Traveller rating
544
108
29
14
6
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LanguageEnglish
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544
108
29
14
6
Show reviews that mention
All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformathird floorsteam roomcar servicefloor to ceiling windowsturn down servicebeautiful roomfavorite hotel
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1 - 5 of 701 reviews
Reviewed yesterday

Like most St Regis's (except Beijing China) this location comes with an amazing location, great decor, great staff, and wow the food. Lots of options. Decor: This location is more modern comfortable. This is a newer location. You need to take Elevator to second floor...More

Thank TheCurmudgeon09
Reviewed 2 days ago via mobile

We stayed there with a larger group for 10 days. The hotel is great & service is good. There were some inconsistencies with house keeping, e.g. different products were refilled daily or not refilled in the bathroom and for the mini-bar, I guess depending on...More

Thank Dora O
Reviewed 3 weeks ago

The level of service this hotel offers is outstanding. The staff is friendly and it offers great restaurants with good food and great views of Reforma. The rooms comes with butler service, they shine your shoes and iron 2 pieces of clothing daily at no...More

3  Thank Wing1413
Response from Maria Fernanda E, Manager at The St. Regis Mexico CityResponded 2 weeks ago

Dear Wing1413, Thank you for taking the time to share your last experience at The St. Regis Mexico City. We are extremely glad to hear that everything was above your expectation; that our exclusive service, our wonderful staff, rooms and food created such a good...More

Reviewed 3 weeks ago

This is one of the most fabulous, luxurious, and beautiful hotels I have ever stayed at and I have stayed at some fabulous hotels. I mean it is the St. Regis and you do pay a price tag for it, therefore your expectations are high...More

2  Thank Koocharianjetsetter
Response from Maria Fernanda E, Manager at The St. Regis Mexico CityResponded 3 weeks ago

Dear Koocharianjetsetter, Thank you for taking the time to write this wonderful review. It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel. The St. Regis Mexico City is known to be located at the best address in Mexico...More

Reviewed 3 weeks ago

Beautiful hotel and very helpful and friendly staff. It was a great place to stay there and we used Starwood points as we are very frequent travelers and this seemed like a great time to make use of some of them. Room was gorgeous. The...More

Thank KdJd2006
Response from Maria Fernanda E, Manager at The St. Regis Mexico CityResponded 3 weeks ago

Dear KdJd2006, Thank you for taking the time to write your last experience at The St. Regis Mexico City. Our aim is to offer the best service, and it includes receiving guests with the full welcome with no time excuse. We pursue excellence in every...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$313 - US$632 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$313 - US$632 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#6 Spa Hotel in Mexico City
#11 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (527)
Room & Suite (350)
Dining (116)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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ArchieTN
April 13, 2018|
AnswerShow all 4 answers
Response from Terry H | Reviewed this property |
No to the lounge, yes to the butler, there are no Rolls Royce available unless you hire the service on the side. Concierge may be to able to help.
0
Votes
Beyond_YXU
February 17, 2018|
AnswerShow all 6 answers
Response from Maria Fernanda E | Property representative |
All our rooms include The St. Regis Butler Service.
1
Vote
Google Translation
cupcakekitty
December 21, 2017|
Answer
Response from Rick S | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
Room Tips
"Always ask for an upgrade."
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"The rooms overlooking Reforma are the best"
Read review
"Pay the price tag and enjoy your stay in Mexico City, its worth it, trust me."
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"If a view is important to you, discuss your options with the front desk before being assigned your room."
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