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The St. Regis Mexico City

Traveller (616)
Room & Suite (395)
Dining (140)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Spa
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:FLASH SALE MEXICO
Hotel deals
1,142Reviews
1,067Photos
27Q+A
100Room tips
Traveller rating
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  • 164
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  • 16
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Popular mentions
Warm, cosy, pleasant. Nice bathrooms with very complicated shower control. Fast internet, good bed. Very kind and helpful staff, the hotel simply feels nice. The blackout curtains are annoying as they did not close properly, leaving a gap for the sun to come through.. no space
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded 3 weeks ago
Dear GFK88, Thank you for taking the time to share your last experience with us. We always try our best to offer a service with the high standards of a St. Regis and we work hard aiming to constantly pursue excellence of all our distinguished guests. We appreciate for having brought this additional issues to us which does not reflect our core values to provide a seamless and bespoke service, this comments are going to be addressed to our Food ann Beverage Director in order to correct the breakfast coffee and also we took a good note of your remarks with the blackout curtains, All The St. Regis Mexico City associates will be glad to welcome you again with open arms, and meet all your expectations in an unmatched way. María Fernanda Elizondo Marketing and Communications Manager
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I don't often write reviews (if ever), but this St Regis was excellent. The interior décor is wonderful - luxurious and comfy. The staff were excellent, champagne on arrival. Great bed, great roof top gym. Would highlight recommend.
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded 4 weeks ago
Dear JNaughtie, Thank you for taking the time to write about your last experience with us. The inside services we offer are considered top-notch to enjoy every aspect of the Hotel. The St. Regis Mexico City pursues excellence in every aspect of our service and our staff is really prepared to create unique and detailed experiences from the moment you arrive until your depart. We want to thank you again for choosing The St. Regis Mexico City and we will be glad to welcome you back again with open arms on your next trip to Mexico City. María Fernanda Elizondo Marketing and Communications Manager
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This hotel is giving you the ultimate welcome feeling. Every detail is taken care of. The room service and butler services are just great. Rooms are large. There is no ironer board available in the room. But there is a ironer service available. Personally I prefer a board and
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded 4 weeks ago
Dear GerardV754, Thank you for taking the time to share your last experience at The St. Regis Mexico City. We are extremely glad to read that everything was above your expectations; that our room service, butler service, rooms, bed and linens created such a good impression on you. We are looking forward to welcome you back again in a near future with open arms when your travel plans bring you back to Mexico City. María Fernanda Elizondo Marketing and Communications Manager
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Our stay was impeccable in every regard. The service from top to bottom was outstanding. The room, excellent food and staff spoiled us. We would like to especially thank General services managerJose Manuel Delgado for his extraordinary attention and kindness. He made our stay
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Response from fernandaelizondo0802, Manager at The St. Regis Mexico City
Responded 4 weeks ago
Dear Livelifewithpassion, Thank you for taking the time to send us your comments regarding your last experience at The St. Regis Mexico City. It is always glad to read that our guest's had an extraordinary stay. Our aim is to offer the best service and pursue excellence in every aspect of your stay, our staff is really prepared to create unique and detailed experiences. We are very proud of Jose Manuel Delgado who showed you his knowledge, positive attitude and professionalism which made your stay remarkable. We will be glad to receive you again with open arms when your plans bring you back to Mexico City. María Fernanda Elizondo Marketing and Communications Manager
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Stayed three nights for business. Really exceptional property. Great location on La Reforma. Greeted warmly and great service all around. Had a beautiful King room overlooking the city. Very spacious with huge bathroom and rain shower. Plenty of space and closet storage. Upon
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Response from Roberto O, Manager at The St. Regis Mexico City
Responded 4 weeks ago
Dear jshu703, Greetings from The St Regis Mexico City – we thank you for your visit and I also thank you for the review you left us regarding your stay at the Hotel. I am so glad you had such a great experience with us and rest assured I have shared your comments with our Team – we are indeed privileged to have such associates both dedicated and talented who deliver bespoken service on a consistent basis. We hope to welcome you back in the not too distant future. Yours Sincerely, Roberto Otálora Executive Assistant Manager In charge Rooms & Residences The St. Regis Mexico City Paseo de la Reforma 439, Colonia Cuauhtémoc, Mexico City, DF 06500, Mexico t. +52 55 5228 1801 m. +52 1 55 1295 6394 stregis.com/mexicocity
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12345679
I need to reach the concierge at the st regis in mexico city be email
Hello Bill, the Concierge email is concierge.srmexicocity@stregishotels.con
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Is this hotel pet friendly ?
Hello Anii, the weight of your pet should not exceed 8kg. We offer bed and dish service for your pet, which you can request through your St. Regis Butler.
1 vote
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I suggest emailing the hotel with your questions. Some at the desk are not totally fluent in English, so a phone call may be confusing. I have stayed in this hotel many times. All the bathrooms are consistently nice, so nothing will get you a better bathroom. They do have suites with larger bathrooms. The bar is very nice. I wouldn't base your stay on whether you will receive a cocktail. My real advise is to book the room and get what you get. The higher the price room the better it is. This is a great hotel in a wonderful location The staff if awesome.
0 votes
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Best time to ask for an upgrade?
Not sure because I didn't ask for one.
0 votes
Best transport from airport to St. Regis? Best transport to Formula 1 track?
Hello Gnvhedy. You can book your transportation (form airport to St. Regis and St. Regis through airport) through The St. Regis Concierge Department, and they also can give you different options for Formula 1 transportation. We wish you an extraordinary day!
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123456
"Lot of street noise, but tapers off in the evening. Higher floors are better."
"Reforma Av views"
"Request a view of the Diana Fountain"
"Elevators are the fastest I have ever seen. There is no wait!"
"Go to the Four Seasons if you are spending this kind of money."
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PRICE RANGE
US$286 - US$727 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis mexico city hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuauhtemocCuauhtémoc District
NUMBER OF ROOMS
189
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