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The St. Regis Mexico City

1,013 reviews
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Traveller (432)
Room & Suite (310)
Dining (94)
Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from The St. Regis Mexico City
Special Offer: Relax. Breakfast included
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,013)Write a Review
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520
105
29
14
5
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All reviewsbutler servicediana restaurantthe king cole barpersonal butlerdiana fountaininfinity poolluxury suiterain showerfour seasonspaseo de la reformacar servicehigh floorfloor to ceiling windowssteam roomthird floorturn down servicefavorite hotel
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1 - 5 of 673 reviews
Reviewed yesterday

Great service from the butlers and the restaurant. I asked the butlers to unpack for me just because I've never had the service. It was nice. They were very sweet, checking in on us on a day my daughter didn't feel well, and delivering masks...More

Thank CityMomChicago
Reviewed 2 days ago

This is one of the most comfortable hotels and with the exquisite service that makes you feel like royalty. The location is perfect, surrounded by local attractions and easy access to the rest of the city. It has three incredible good options for dinner, so...More

Thank Sandra M
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded yesterday

Dear Sandra M, Thank you for taking some of your valuable time to write this comment. We are thrilled to hear that we exceed your expectations during your last stay with us. At The St. Regis Mexico City we delight every sense at all times,...More

Reviewed 4 days ago via mobile

The elegance and style of this hotel is one of the best I’ve experienced, from the wonderful rooms to the restaurant and the beautiful lobby spaces... I painted a view from the upper lobby level looking out to the fountain and roundabout on Paseo de...More

Thank douglas w
Response from Maria Fernanda E, Director General at The St. Regis Mexico CityResponded yesterday

Dear douglas w, Thank you so much for taking the time to send us your comments regarding your last stay. It is really rewarding to hear that your stay was wonderful and we exceed your expectations. Our aim is to delight every sense at all...More

Reviewed 1 week ago

love St Regis. Very good luxury hotel. The good: Personal steam room in the shower area of our room The view when dining from balcony in restaurant The room itself was just luxurious As always, service impeccable The bad: Gold member with a room without...More

Thank ayannaluv
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 6 days ago

Dear ayannaluv, Thank you for taking the time to write about your last experience at The St. Regis Mexico City. To offer a service of excellence with the high standards of a St. Regis, we work really hard aiming to constantly pursue excellence and elevate...More

Reviewed 1 week ago

Excellent service from the moment we made our reservation until we left the hotel after check out. Every staff member goes out of their way to tend to guests requests. The hotel is beautiful, the location is excellent (close to museums, park, shopping, restaurants), the...More

Thank Silvio C
Response from Maria Fernanda E, Gerente at The St. Regis Mexico CityResponded 1 week ago

Dear Silvio C, Thank you for taking the time to share your last experience with us. We are very happy to see that you enjoyed your last stay with us. We are proud of being located at the best address in Mexico City, surrounded by...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$314 - US$677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#4 Spa Hotel in Mexico City
#7 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$314 - US$677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#4 Spa Hotel in Mexico City
#7 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (432)
Room & Suite (310)
Dining (94)
Pool & Beach (13)
Hotel & Grounds (345)
Bathroom (26)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
cupcakekitty
21 December 2017|
Answer
Response from Rxgeek | Reviewed this property |
I stopped in the spa to look around. It is beautiful and seems reasonably priced for the experience. There is a link on the hotel's website with everything but prices. Do a Google search for "email St. Regis Mexico City" and... More
0
Votes
fogcityshark
28 August 2017|
AnswerShow all 3 answers
Response from MargaretChicagoIL | Reviewed this property |
You have restos right in the area (walkable, and yes, it's safe), you have a bakery and wine shop across the street, and you have a metro (and yes, it's safe) not 5 minutes away. I did Ubers and then relied on taxis--none... More
1
Vote
LouieHM
25 August 2017|
AnswerShow all 5 answers
Response from MargaretChicagoIL | Reviewed this property |
There is a helipad, but it wasn't used as far as I could tell during my four day stay. My reco is to get a car to pick you up @ the airport; by the time you get to the helicopter lift-off @ the airport, you will likely be... More
0
Votes
Room Tips
"If you find yourself on the 5th floor, call and request higher"
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"Try to get a room higher up since during a work week Reforma can be on the louder side."
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"Great view from the infinity pool."
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"Request a higher floor room as the noise from Paseo de la Reforma could be an issue on lower floors."
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