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The St. Regis Mexico City

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$433*
US$284*
Great Deal
US$330*
US$330*
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The St. Regis Mexico City
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915 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Villahermosa, Mexico
Reviewed 19 March 2017 via mobile

This is the second St.Regis property that we've stayed (the first being the one in NY) and the one in Mexico City maintained the level of luxury we expected. This is one of the best experience in hotels! All the work with flowers, the bed, the services... everything is just amazing!! Its always a pleasure staying at St. Regis!

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Helpful?
1Thank Mayte L
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear Mayte L, We are very happy to see that your experience in our hotel was up to your expectations. I have shared your comments with our managers and supervisors at our daily briefing to extend your recognition to all of them. I hope that you had the chance to visit our beautiful spa and its pool, the view is...

Bucks County, PA
Reviewed 11 March 2017

This is one of the finest hotels in which we have ever stayed. We stayed in a luxury suite on the eleventh floor that looked out toward Chapultepec Park. The suite was spacious and beautiful. There was a double vanity in the bathroom and a rain shower with steam available. There was always a private butler available 24/7 and every...

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Helpful?
Thank Arch68
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear Arch68, Thank you so much for taking a couple of minutes to share your experience with us. We are very happy to read your comments, as you notice our suites are designed to offer the maximum comfort in a welcoming and luxurious atmosphere. The butler service is also part of our legacy, since 1904 when the first St. Regis...

New York City, New York
Reviewed 10 March 2017

The hotel its a genuine jewel in the biggest city of the world. It is located at the most beautiful and concurrent avenue of the city. Amazing views and a lot of things to do just walking form the lobby. At the check in the welcome you with a glass of Champaign and seriously by your name, l arrived early...

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Helpful?
Thank bayronarena
Horacio-olivares, Manager at The St. Regis Mexico City, responded to this review

Dear bayronarena; Thank you for sharing your experience at the St. Regis Mexico City. We appreciate your valued comments and are delighted to hear that you had a great stay, we would like to thank you for choosing us for your celebration. Thank you again for your time and come visit us again soon! Sincerely, Horacio Olivares.

Little Chute, Wisconsin
Reviewed 8 March 2017

We had a bit of a bumpy start, room not ready and some confusion on rate, but the room manager bought us lunch and all was well. Hotel is in a great location, and rooms are wonderful. Spa bathrooms in each room! Steam shower and great beds. Hotel bar has a great patio, and we spent a bit of each...

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Helpful?
Thank Paul V
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear Paul V, We are very happy to read your feedback regarding your last stay with us. I am pleased to know that the small inconvenient you faced were correctly addressed by our staff, we are committed to providing the best experience to our distinguished guests and I believe we did meet your expectations. I am very happy to see...

Knoxville, Tennessee
Reviewed 4 March 2017 via mobile

Wonderful hotel. Great location. Good restaurants within the hotel. Service is impeccable. Spa and workout faculty is top notch. Rooms were very spacious and comfortable. Not a complaint to be had. Views from the upper floors are fantastic.

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Helpful?
Thank jrking8211
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear jrking8211, We are very happy to know that you enjoyed your stay in our beautiful hotel, your comments are very important for us and I will be pleased to share your feedback with our managing team during our daily briefing. I hope you had the chance to visit King Cole Bar with its exclusive terrace with simply the best...

London, United Kingdom
Reviewed 3 March 2017 via mobile

Very nice overall! The restaurant food & service very good!! Location: excellent Spa: mediocre My visit to the spa was a bit of a disappointment. When I was at the front desk to sign out after my service I clearly told her I wanted to give 18% gratuity. As if she didn't hear me after I repeated several times 18...

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Helpful?
1Thank Josiehoff
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear Josiehoff, Thank you for taking a couple of minutes of your valuable time to share your experience with us, I am very concerned about the situation you mention during your visit at our Spa. We take each comment very seriously as we are committed to delivering only the best service, at this time are conducting a very deep investigation...

New York City, New York
Reviewed 2 March 2017

The St. Regis was the perfect home for a weekend in Mexico City. Literally everything was exactly what we had hoped for: the staff was attentive, we had a beautiful room with a view (11th floor, facing the avenue), the location was walkable to Condesa and La Roma, the gym was well-kept, and the third floor terrace bar was a...

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Thank mattr789
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear mattr789, Thank you so much for sharing your experience with us, we are very happy to see that your experience with us was a pleasant one, I have shared your comments with all of our managing team during our daily briefing to congratulate them for their extraordinary service. I hope you had the time to enjoy the superb sunsets...

Leeds, UK
Reviewed 28 February 2017

It was 1904 when the very first St. Regis opened its doors in New York City. More than a century later it was Mexico City's turn to experience a brand that has become synonymous with luxury the world over. I was in the Ciudad de Mexico to visit friends and family. Mexicans are so very hospitable. If there's an empty...

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Thank JamesG_uk
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear JamesG_uk, We are pleased to read your review regarding your stay at our beautiful property, as you mention in your comment, our whole staff is compromised to delivering an exceptional service and I am very glad to see that we meet your expectations. One thing that positions our property as one of the best hotels in Mexico City is...

Reviewed 28 February 2017 via mobile

St Regis is a world class hotel. Food, service and facilities all match up with the best in the world. We stayed 4 days on the 14th floor. A Butler service replaces the executive floors in other hotels and works well. The restaurants are first class. As a group we had a degustation menu in the KURG room. It was...

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Helpful?
Thank Rodney W
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear Rodney W, Thank you so much for taking your time to share your valuable comments with us, we are delighted to see that you enjoyed your experience in our hotel. We are very proud of our butler service, part of the traditions of The St. Regis aimed to deliver an extraordinary service. I am happy to see that you...

San Francisco
Reviewed 20 February 2017

This place is centrally located on the Paseo de la Reforma and caters to more business travelers. The service was outstanding with a many amenities, although some like the spa were not included in the room price. Concierge service was good and attentive. There are a lot of places to shop (malls) nearby but it is mainly a business area....

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Helpful?
Thank SSSteph
Roman A, Gerente at The St. Regis Mexico City, responded to this review

Dear SSSteph, We are pleased to know our service exceed your expectations, we are proud of having the best address in Mexico City and as part of our brand's legacy, our unparalleled amenities like the butler service really allow our distinguished guests to experience the quintessential experience that has been part of our legacy since more than a century ago....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $357 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#2 Spa Hotel in Mexico City
#2 Business Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#5 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Mexico City staff and other travellers.
14 questions
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Questions? Get answers from The St. Regis Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“opt for the breakfast buffet package with your stay. worth it.”
reggierayray, 26 Apr 2017 | Read review
“We always like the higher floors for the views, and the St. Regis is no exception.”
541lyndah, 15 Apr 2017 | Read review
“suite are confortable.”
Drkeyfidel, 2 Apr 2017 | Read review
“Take advantage of the breakfast package. One of the best buffets I have experienced.”
Vancouverite011, 23 Mar 2017 | Read review
“Get a top floor.”
bayronarena, 10 Mar 2017 | Read review
5 of 5
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US$284* /night
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TripAdvisorUS$330
Booking.comUS$330
HotelQuicklyUS$433
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Prices are for 1 room, 2 adults
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