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The St. Regis Mexico City

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The St. Regis Mexico City
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889 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Newport Beach, California
Reviewed 2 March 2015

My best friend and I just stayed 3 nights at the St. Regis Mexico City for a guys getaway. We got a great room rate ($234 with the phenomenal exchange rate being 1:15), and I was upgraded to an Executive Suite (e.g. junior suite) as an SPG Platinum. Both of our rooms were spacious and well designed with all the...

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Helpful?
6Thank Bill R
Bernard d, General Manager at The St. Regis Mexico City, responded to this review

Dear Bill R, Thank you so much for your constructive comment and for the time you spent writing it, as it is always rewarding to receive great feedback from our distinguished guests. As you know, Las Alcobas is now affiliated to Starwood as a Luxury Collection Property and we are so proud to have in Mexico the three luxury brands....

New York City
Reviewed 23 February 2015

this could been of my favorite St Regis hotels... more hip and current than most of the other St Regis properties I've stayed at. Service was great and I LOVED the outdoor lounge area that overlooked the main avenue. There's smoking allowed in the other areas so this was a great place to hang out, enjoy the city and not...

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1Thank citymouse225
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear citymouse225, Thank you very much for your kind remarks about your last stay with us. I am truly honored to hear that we are one of your favorite St. Regis property, coming from a travel connoisseur as yourself, this is truly gratifying. I am very pleased to hear you enjoyed the Diana terrace which overlooks Paseo de la Reforma...

Brussels, Belgium
Reviewed 22 February 2015 via mobile

My first time in Mexico and first time in a St Regis and it was amazing! Firstly the staff were incredibly friendly, helpful and personal. On check-in I was upgraded and offered a late check out until 6pm. Concierge told me everything I needed to know and gave some really good tips. Rooms are spacious and beautifully finished with a...

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1Thank Englishguy85
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear Englishguy85, Thank you for the time in reviewing our property, as Director General, I am very proud to hear that you enjoyed your stay and most of all, found our staff friendly and helpful. We strive on delivering memorable experiences to all of our esteemed guests and most of all placing your senses in a state of levitation. I...

San Francisco, California
Reviewed 21 February 2015

We recently stayed with my partner at St. Regis the rooms are simply fantastic and beautifully decorated. The service of this hotel is perfect, done by a fantastic and helpful staff. The food at the restaurant was also perfect. The only suggestion I could give, having an artistic background, would be to increase the local touch in the rooms' decoration.

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2Thank George P
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear George P, Greetings from Mexico City! I would like to thank you for the time in writing a review about your last stay with us, let me tell you it is an honor that you decided to discover Mexico City and chose us as your hosts. We are fully committed in offering all of our guests’ exceptional service, always...

Las Vegas, Nevada
Reviewed 18 February 2015 via mobile

I been a Starwood Gold member for years, when I come to Mexico City I always look forward to a great experience. I checked in 2/18 for 3nts, and the room I received was facing buildings and parking structure (room 605). A bit disappointed in how they treat their Starwood Golds or it just happened to be me?? Friends traveling...

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Thank Mynor G
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Mynor G, First of all I would like to thank you for sharing your experience with us. We are committed to creating memorable experiences for all of our guests and we would like to offer a sincere apologies for the inconveniences you encountered. We are always delighted to receive SPG members and to make you and all of the...

London, United Kingdom
Reviewed 16 February 2015

This hotel beats any of its competition by miles. The moment you step into the hotel - it has a positive happy vibe to it. Staff is very caring and loving that shows that they work with passion and integrity not by fear. Each and every thing about this hotel is positive. The breakfast offering is the best I have...

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2Thank FoodMantra
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear BritishIndianChef, Greetings from Mexico City! Thank you for taking the time in writing a review about your last visit to our property. We are truly honored to hear your words and I would like to let you know that I have shared your comments with our entire team including our General Manager, Mr. Bernard. It is a pleasure to...

Reviewed 15 February 2015 via mobile

I got married there. And i have no words to write a good enough review! Starting with Yolanda Piña the event planner of the hotel who always where behind us to see if we need anything. The food is AMAZING The rooms are beautifull, modern and have really good space. For sure its the best option in mexico city. It...

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Thank Danielgindic
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear Danielgindic, Thank you very much for the time in writing such an exceptional review about your experience at our property. It is such a great pleasure to hear that you decided to plan your wedding at The St. Regis Mexico City and that Yolanda made your experience that much more enjoyable. I have shared your review with Yolanda and...

London, United Kingdom
Reviewed 10 February 2015

The service provided by the hotel as soon as your stepped out of the airport transfer was out standing. The concierge were great always chatty and helpful especially when you required a cup of tea! The rooms were faultless.

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Thank JDLRead
Chantal G, Social Media & Marketing Executive at The St. Regis Mexico City, responded to this review

Dear JDLRead, First of all I would like to thank you for the time in sharing your experience with us, we are always extremely glad to hear from our esteemed guests and to learn that you had an outstanding experience at our property. We strive of receiving feedback from our guests and to know that our staff made your stay...

Miami
Reviewed 9 February 2015 via mobile

I had been missing a great hotel like this in all my trips. around the world Service amazing, great food, new rooms and fast internet. The best hotel in Mexico City by far. I had been in others but anyone like it!

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Thank Sweetyfg
Guatemala City, Guatemala
Reviewed 3 February 2015

I think this hotel has ruined me and now I won't be able to stay anywhere else. The service was beyond perfect, the rooms are big, clean and more than comfortable. And what made my stay truly memorable were all the small details. A true luxury experience.

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Thank neettraveler
Bernard d, Director General at The St. Regis Mexico City, responded to this review

Dear neettraveler, Greetings from Mexico City! First of all I would like to personally thank you for writing such an exceptional review about your last stay. Luxury is all about the small details and making all of our esteemed guests feel at home in Mexico City. I shared your comments with my entire team and everyone was truly delighted to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $352 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#2 Spa Hotel in Mexico City
#2 Business Hotel in Mexico City
#4 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Mexico City staff and other travellers.
12 questions
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Questions? Get answers from The St. Regis Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the breakfast package. One of the best buffets I have experienced.”
 of 5 bubbles Vancouverite011, 23 Mar 2017 | Read review
“Get a top floor.”
 of 5 bubbles bayronarena, 10 Mar 2017 | Read review
“If it's a week day and you're a light sleeper ask to not overlook the roundabout.”
 of 5 bubbles bedheadwlg, 6 Feb 2017 | Read review
“Prefer an upper floor with view facing towards Avenue La Reforma”
 of 5 bubbles Terumah, 22 Jan 2017 | Read review
“Rooms are HUGE...they are all fabulous”
 of 5 bubbles DesireeK97, 21 Jan 2017 | Read review
5 of 5