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Wyndham Garden Mexico City Polanco

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Wyndham Garden Mexico City Polanco
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Mexico City Polanco
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Showing 109: English reviews
Guatemala City, Guatemala
Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 December 2014

This hotel was chosen by my company and everyone traveling to Mexico ends up there. The best part is the staff who are incredible helpful, followed by comfortable if small rooms, and its located pretty close to a lot of main offices and the beautiful Chapultepec park. The only thing I've never appreciated about this hotel is that the restaurant... More 

Helpful?
Thank MishaArzu
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear Misha Arzu: Thank you very much for your comments, thank you and your company's preference with us gladly commented that we will remodel our lobby and restaurant to provide better service and feel the same warmth renewing our facilities. Regards, Rosario More 

Pune
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 November 2014

The big advantage of this hotel is that it is closer to attractions and is in a safe locality. But the rooms are congested. The bed covers weren't clean. When I opened the curtains to let some light come in, the view was obstructed by two tall buildings nearly 20 feets away. So, I had no option but keep the... More 

Helpful?
1 Thank JagPravasi
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Thank you very much for your comments, we commented that we have several types of rooms , the room was described single room hope on your next visit you stay in a suite. The view we have on our Terrace and some rooms are amazing and the most beautiful in the city(Chapultepec Castle) Best Regards. Rosario. More 

Lausanne, Switzerland
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 27 October 2014

Stayed here for business for a week in late October. The hotel is centrally located to the Polanco business area, which is practical. Hotel is very, very basic and service offered not very good. The (only) restaurant/bar on the premises is a terrace, which is covered with a plastic curtain in autumn/winter when the temperature does not allow for keeping... More 

Helpful?
Thank JH1052
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Thank you very much for all your comments , we will take into account to improve , I want to say that our fitness equipments are top quality, towels we tuned several times a day to fill or missing , we will focus on doing better.The breakfast we offer is the Continental breakfast, about the speed of service we review... More 

Travellers are raving about these Mexico City hotels

Cham, Switzerland
Level Contributor
91 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 3 September 2014

The Wyndham Garden is situated in the centre of Mexico City. The room was on the small side, and so was the bed, short and rather narrow, but comfortable enough, as were the pillows. The air conditioning was quite noisy (bring a set of ear plugs). I had a room facing away from the road which was beneficial as at... More 

Helpful?
2 Thank Lee A
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Dear guest, thank you very much for all your comments and suggestions are very important for us to know that he found his habtacion clean and comfortable as was the breakfast We hope you stay with us in your next visit to the Mexico City, Rosario More 

Laredo, Texas
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 August 2014

Room is very comfortable but the windows do not block the street noise and can be annoying at times. The waiters are not very friendly, I had a complementary coupon for breakfast and decided to change my orange juice and the waiter immediately responded that it had an extra charge. I felt uncomfortable and told them no. He notices my... More 

Helpful?
Thank moreegoo
Wyndham_10, General Manager at Wyndham Garden Mexico City Polanco, responded to this review

Good Afternoon Dear Guest First of all apologize for the inconvenience to the waiter, I promise that I will personally check to prevent this situation from happening again, first of all our attitude should always be of service and attention. Thanks. Rosario More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014 via mobile

We stayed in a standard room which we got only the day before arriving in Mexico City. Our room was tiny as was the bed, however it was very comfortable and was all that we needed as we were only staying one night. The bathroom was surprisingly big. Everything was clean and presented nicely. The staff were very nice and... More 

Helpful?
Thank Jacob T
Wyndham_10, Gerente at Wyndham Garden Mexico City Polanco, responded to this review
Google Translation

Estimado Huésped Me alegra saber que logramos tuvieran ustedes una agradable estancia, tenemos varios tipos de habitaciones, el tipo de... More 

california
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 July 2014

Greetings fellow travelers, This is a good place to stay, quiet, and close to Museum of Anthropology. Just off Reforma, and continental breakfast included. Helpful staff! Be aware, cell towers very close to back of hotel, avoid room 806 and near for pervading sound at night. Could not sleep without noise canceling headphones. Complained and they upgraded me, which was... More 

Helpful?
1 Thank gurusdakini
Oakland, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014 via mobile

I didn't expect much, but this hotel really leaves a lot to be desired-- starting with the extremely rude and unhelpful reception area. The are not helpful at all as a concierge. The rooms are clean, but very average with no place to put your clothes. I would not stay here again nor would I recommend it to others. It... More 

Helpful?
2 Thank Pam S
La Fortuna de San Carlos, Costa Rica
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014 via mobile

The woman behind the desk was very unfriendly when we arrived and insisted we were actually booked at a different Wyndham even though we'd printed our reservation confirmation. After a few phone calls she agreed to give us a room. She's actually the only person who's ever been behind the front desk, she never says hello or offers to help.... More 

Helpful?
2 Thank ew42070
Miami Beach, Florida
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 July 2014 via mobile

Stayed for a night due to a missed connection at MEX. Called the hotel and was well attended by Karen who also set up transportation for me and sent Daniel the private chauffeur who personally waited for me at the arrival gate. Great big room with living room, and awesome hot shower! Nice view from top restaurant, received complimentary drink... More 

Helpful?
3 Thank Catalina84

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Wyndham Garden Mexico City Polanco

Address: Calle Tolstoi No. 22, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $98 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Mexico City Polanco 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Wyndham Garden Mexico City Polanco
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Mexico City Polanco staff and other travellers.
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Questions? Get answers from Wyndham Garden Mexico City Polanco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west side have a nicer view.”
 of 5 bubbles andresa758, 18 May 2016 | Read review
“I was on the first floor. i had no view, but it was very quiet”
 of 5 bubbles 267josephe, 9 Feb 2016 | Read review
“Some rooms have views of Chapultepc Park.”
 of 5 bubbles 327henryw, 22 Apr 2015 | Read review
“Avoid west side rooms. They have no view. Not sure about other directions.”
 of 5 bubbles JagPravasi, 9 Nov 2014 | Read review
“Bring ear plugs - a must for the air conditioning and probably the road noise if you are on that side. Ask for a high floor room.”
 of 5 bubbles LeeA558, 3 Sep 2014 | Read review
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