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Fiesta Americana Reforma

1,764 reviews
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Traveller (343)
Room & Suite (214)
Dining (49)
Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“rose petals”(3 reviews)
“nice hotel”(14 reviews)
“business trip”(13 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
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Offers from Fiesta Americana Reforma
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,764)Write a Review
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Show reviews that mention
All reviewsrose petalsnice hotelbusiness tripan upgradeexcellent locationroom servicethe room was nicebreakfast buffethotel is locatedexecutive floorstreet noiseconcierge serviceconvenient locationtrip to mexico cityenjoyed my stayrooms are largefew blocks
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131 - 135 of 284 reviews
Reviewed 17 November 2015

I was positively surprised about this hotel and will probably come back in case I need another stay at mexico city. Rooms are nice and the service is excellent, just the environement might need in coming future a refreshment to be reach the "excellent" status....More

Thank MICHAEL W
Response from MIGUEL_A_BELTRAN, Director General at Fiesta Americana ReformaResponded 30 November 2015

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We will still be working in offer you a better service every time you visit us. We hope you come back very...More

Reviewed 17 November 2015

We stayed here on two different occasions. It is a fine hotel and all the staff are very helpful. The best part was the food. It isn't even that expensive and around the same price if you were to go out of the hotel with...More

Thank KCmermaid
Response from MIGUEL_A_BELTRAN, Director General at Fiesta Americana ReformaResponded 30 November 2015

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel. Your opinion is very important and helps us to improve day by day. We guarantee that each visit you will feel at home. Warmest Regards, Miguel...More

Reviewed 12 November 2015

I enjoyed the spaciousness, amenities, and the friendliness of the staff. The food in the main restaurant was very good. I personally prefer classical music and that was played through the meals that we had. The location was good for access to many sites in...More

Thank DAVID D
Response from MIGUEL_A_BELTRAN, Director General at Fiesta Americana ReformaResponded 30 November 2015

Dear Guest; I appreciate the time you took to share us your comments regarding your latest stay with us. We hope soon back in this your second home, will be a pleasure. Best Regards Miguel A. Beltrán Managing Director

Reviewed 5 November 2015

The hotel is clean and the customer service very top notch--however one day the maid did not come until 5:30 pm. maybe someone was out sick. I booked a king room on the executive club level. It was advertised as having a balcony but there...More

Thank dcbill07
Response from MIGUEL_A_BELTRAN, General Manager at Fiesta Americana ReformaResponded 23 November 2015

Dear guest, I have reviewed your comments and I am glad to inform you that we are currently replacing some of our room items, including the carpets, but also replacing minibars and telephones. We are in a constant improvement of our barthtubs and will look...More

Reviewed 3 November 2015

I got a very good room service. I arrived late and I ordered food. I was told it will come in 30 minutes but it appeared in less than 15 minutes. I also found that there was a print out of the order itself. The...More

1  Thank NnennaWestAfrica
Response from MIGUEL_A_BELTRAN, General Manager at Fiesta Americana ReformaResponded 23 November 2015

Dear guest, we thank you for your review and comments; we are sorry we were not able to surprise you as we must. It is great to have guests like you that consider this and I can promise you I will share your commnents to...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Mexico City
#15 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Mexico City
#15 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (343)
Room & Suite (214)
Dining (49)
Amenities (39)
Business Centre & Event Rooms (10)
Family and Play Areas (5)
Questions & Answers
Ask a question
Luisa C
26 March 2017|
Answer
Response from ADRIAN C | Property representative |
Dear Luisa, I am sorry but we do not accept pets in any of our hotels. Kind regards
0
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Google Translation
JA G
18 November 2016|
AnswerShow all 2 answers
Response from Yossie M | Reviewed this property |
Hi, much better and safer Uber or Cabify from your phone. All the taxis there have no security clearance.
-1
Votes
Carlos M
3 November 2016|
AnswerShow all 4 answers
Response from ADRIAN C | Property representative |
Estimado viajero, el hotel está en la mejor ubicación de la CDMX, céntrico y cerca de todas las atracciones. Tenemos una agencia de viajes y para tours en nuestro 1er piso así com nuestro Concierge con gusto le ayudará. A... More
1
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Room Tips
"I would make sure you are getting a remodeled room as I can’t imagine the whole hotel is this unkept."
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"Great views of the city at higher flors"
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"Get a higher floor"
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"For a reasonable fee, the Executive Rooms on the top floors offer great dining and drinks included."
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