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Fiesta Americana Reforma

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1,464 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Medellin, Colombia
Reviewed 26 November 2014

Hotel is good, convenient location, friendly staff and variety of choices for breakfast. An urgent renovation is needed. Although Hotel is in good condition, rooms look very old, dark. Dismal atmosphere once you are in the room. This is not a cozy place to rest after a hard working day. Hotel should invest to renovate rooms and might become a...

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Helpful?
1Thank FelipeBedoya
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very...

Melbourne, Australia
Reviewed 24 November 2014

The staff made the stay a memorable experience. Staff were friendly and greeted us. Especially Carlos, he was friendly and would assist us with information and suggestions. Also, many staff in the restaurant were kind and friendly in communicating with us in Spanish and English and assisting to work out which foods that I was allowed due to my food...

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Helpful?
Thank themissingyears
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff and we will still be working in offer you a better service every time you visit us. We hope you...

Beirut, Lebanon
Reviewed 23 November 2014

this is a good hotel to sleep in if you are there on a business trip, the room have nothing special and the food is not great. however the staff are really friendly and helpful and it is in the business centre. if you are planning a romantic or touristic trip, i don't think you will enjoy it.

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Helpful?
Thank korkes
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. Please let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very soon. We hope you come...

Reviewed 3 November 2014 via mobile

My entire experience was not great, and then it was made worse when my cash was stolen from my room out of my safe. I had no hope of recovering it but decided to talk to security anyway. After "conducting an investigation" by talking to the maid, it was decided by the security manager that she did not steal it....

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5Thank Manal D
Reviewed 31 October 2014

Excellent food and very attentive service (by an almost entirely male staff) but in a tired old building long overdue for a renovation. My room had no working heating despite multiple requests to get this repaired. Not a great venue for conferences - negligible acoustical separation between meeting rooms so your meeting may be bombarded by the sound system in...

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Helpful?
Thank Chloe S
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments and let me share with you that thinking in your comfort, an executive refurbishment project has been approved for this hotel and we will be sharing this information with our guests very...

Nashville, Tennessee
Reviewed 26 October 2014 via mobile

I've been staying at this hotel for two years now for business trips to Mexico. Good service. Restaurant is good. Hotel Transportation is good and reliable. Location, location, location. Starbucks on the first floor. Bank next door. Rooms are a bit old BUT never dirty or smelly, always clean and comfortable. Last trip they put me in the executive flor...

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Helpful?
1Thank gmbc76
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, We appreciate your comments and the time you took to share your recent experience at our hotel, please accept our sincere apologies for the inconveniences you have experienced during your stay with us. Your opinion is very important and helps us to improve day by day. We guarantee that each visit you will feel at home. Warmest Regards,...

mexico
Reviewed 23 October 2014

If you want to really enjoy the hotel and the EXCELLENT staff, please proceed to pay the upgrade, best 50 dlls spend. I upgrade and I was blessed, even I miss the glass of wine greeting, I enjoy the breakfast in the 22nd floor. it was a nice view and a quiet moment to myself. friendly and efficient staff. Everybody...

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Helpful?
Thank victhetripper
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, I would like to thank you for taking the time to share your recent experience staying at our hotel. Your comments are highly important to us. We look forward to serving you in the near future. Warmest Regards, Manuel Galan Managing Director

israel
Reviewed 18 October 2014

This is my first time in Mexico. I was at six nights. First I should note that the hotel's location. the hotel is located on Main Street Reforma of Mexico, a safe place to walk around. The location is close to the main museums and the zoo. Metro is located about ten minutes walk from the hotel and transport it...

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5Thank yoav10
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Your comments are very important to us. We greatly appreciate your compliments that I assure you will be passed on to our entire staff. We hope you come back very soon at Fiesta Americana Reforma. Warmest Regards, Manuel Galan Managing Director

Huatulco, Mexico
Reviewed 28 September 2014

The hote is in a great location in Reforma, you can walk to many things and inexpensive taxis are right out front. This is a busy hotel, very clean, room service food was excellent. Rooms are large, beds and pillows very confortable. Fully and I mean fully stocked mini bar at extra charge but vvery nice.

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Helpful?
1Thank Sheilamex
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, I would like to thank you for taking the time to share your recent experience staying at our hotel. Your comments are highly important to us. We look forward to serving you in the near future. Warmest Regards, Manuel Galan Managing Director

Pennsylvania
Reviewed 27 September 2014

I stayed for 3 weeks and the hotel showed to be consistent in rendering their service. Everybody serving the guests are friendly and caring about your needs. Room was clean everyday. The restaurant has a pretty decent buffet, business center is always empty so you can do your stuff without struggle. The fitness center has a very special massage therapist,...

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Helpful?
1Thank carehta
MANUEL G, Gerente at Fiesta Americana Reforma, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience staying at our hotel. Your comments are highly important to us. We greatly appreciate your comments your compliments will be passed on to our staff. We look forward to serving you in the near future. Warmest Regards, Manuel Galan Managing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fiesta Americana Reforma

Address: Av. Paseo de la Reforma 80 Col. Juarez, Mexico City 06600, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $111 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Americana Reforma 3.5*
Number of rooms: 622
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Also Known As:
Fiesta Americana Reforma Hotel Mexico City
Fiesta Americana Hotel Reforma
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Reforma Mexico City
Hotel Style:
#14 Green Hotel in Mexico City
#23 Family Hotel in Mexico City
#29 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Reforma staff and other travellers.
16 questions
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Questions? Get answers from Fiesta Americana Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher room, the view is amanzing!”
  • Bathroom Very Clean
  • Robes and Roses
  • The View
  • View
  • King Bed
  • Large TV
 of 5 bubbles naeemahc2016, 22 Mar 2017 | Read review
“Great city views and fitness center”
 of 5 bubbles rudolfl981, 16 Jan 2017 | Read review
“Room opposite to Calle Reforma”
 of 5 bubbles FlyingTuga, 26 Sep 2016 | Read review
“ask for high-floor room if you like the peace and quiet.”
 of 5 bubbles NayiU, 17 Sep 2016 | Read review
“High Rooms Looking to Revolution monument are nice”
 of 5 bubbles elbishop, 17 May 2016 | Read review
5 of 5