We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-08-27 2017-08-28
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Sheraton Mexico City Maria Isabel Hotel

    Avenida Paseo de La Reforma 325 | Distrito Federal, Mexico City 06500, Mexico
    Hotel website
    Save
    Best prices for your stay
    2017-08-27 2017-08-28
    US$110
    US$88
    SAVE US$22
    US$110
    US$110
    Traveller (566)
    Room & Suite (291)
    Dining (74)
    Overview
    • Excellent32%
    • Very good40%
    • Average19%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Mexico City Maria Isabel Hotel
    Special Offer: High speed breakfast pack
    Hotel deals
    Deals (27)
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    • Twin Room - Room Only - Classic/ Room Only
      US$110US$88
      View Deal
    • Best Rate Guarantee
      US$110
      View Deal
    • Classic Room - Non-refundable
      US$110
      View Deal
    All 27 deals for this hotel
    • Twin Room - Room Only - Classic/ Room Only
      US$88
      View Deal
    • Classic Room
      US$99
      View Deal
    • Classic Room
      US$99
      View Deal
    • Classic Room
      US$99
      View Deal
    • Classic Room
      US$99
      View Deal
    • Classic Room
      US$99
      View Deal
    • Best Rate Guarantee
      US$110
      View Deal
    • Classic Room - Non-refundable
      US$110
      View Deal
    • Business Room
      US$126
      View Deal
    • Business Room
      US$126
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 27
    NH Collection Mexico City Reforma
    319 reviews
    #30 of 309 hotels in Mexico City
     
    Galeria Plaza Reforma
    1,207 reviews
    #33 of 309 hotels in Mexico City
     
    Hotel Geneve Ciudad de Mexico
    918 reviews
    #32 of 309 hotels in Mexico City
     
    Room Mate Valentina
    835 reviews
    #46 of 309 hotels in Mexico City
     
    Write a Review
    Reviews (1,463)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Sheraton Mexico City Maria Isabel Hotel
    See the most recent reviews

    331 - 335 of 862 reviews

    Reviewed 20 July 2015

    Nothing really stands out about this hotel, but it's nice enough. It's polished and refined without ever being elegant or luxurious. It looks clean and sparkly without ever feeling opulent. The room was very clean and well serviced and innovatively designed but felt a bit...More

    Thank Blue133
    Response from Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel HotelResponded 31 July 2015

    Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. You can found...More

    Reviewed 19 July 2015 via mobile

    I travel Internationally for business at least 2 weeks out of every month. I always try and stay in an SPG hotel because they are typically known for very nice properties and for their service. Unfortunately this Sheraton has fallen short on all levels. My...More

    4  Thank Fanny O
    Response from Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel HotelResponded 31 July 2015

    Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. I will share this information with Concierge and Housekeeping your comments. This is very disappointing to hear, but we hope you give...More

    Reviewed 18 July 2015

    Staff and service - very good. Room - very good. Value - good. Shower in our room - low water pressure, and temperature varied continually while in use. Called the maintenance man, and obviously it worked perfectly while he was standing there. Food service -...More

    Thank kccarlson
    Response from Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel HotelResponded 31 July 2015

    Dear Kccarlson, We appreciate you taking the time to provide us with all this information that means alot for us. I apologize for this bad experience. Could you tell us in wich day have you stayed and your number of reservation so we can found...More

    Reviewed 18 July 2015 via mobile

    A major hub in Latin America for travelers and they actually do drilling and construction in adjoining floors at 9:00 in the morning?? And this was also done in the evening. Also the faucets in bathroom leaked. The hotel location is good but I expected...More

    3  Thank eaglesclaw121
    Response from Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel HotelResponded 31 July 2015

    Dear guest, We are very disappointed to hear that you found our service to be below your standards, We are under a renovation stage but I will personally supervise that all your other complaints will be directed to the indicated department. so everything will be...More

    Reviewed 13 July 2015

    I'd give a five star but I feel that this hotel for being an internation chain should be more in line with energy efficient ammenities. I'm a light sleeper and the AC kept on humming all night long. It should shut down once the temperature...More

    Thank Carmen T
    Response from Elizabeth P, Community Manager at Sheraton Mexico City Maria Isabel HotelResponded 24 July 2015

    Dear Carmen, Thank you for choosing to sta with us. I am glad to hear that your stay with us was a memorable one. We look fowatd to welcoming you back soon.

    NH Collection Mexico City Reforma
    319 reviews
    #30 of 309 hotels in Mexico City
     
    Galeria Plaza Reforma
    1,207 reviews
    #33 of 309 hotels in Mexico City
     
    Hotel Geneve Ciudad de Mexico
    918 reviews
    #32 of 309 hotels in Mexico City
     
    Room Mate Valentina
    835 reviews
    #46 of 309 hotels in Mexico City
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$240 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Family Hotel in Mexico City
    • #29 Luxury Hotel in Mexico City
    • #32 Romantic Hotel in Mexico City
    • #53 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 755
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Hotels.com, Priceline, Travelocity, Expedia, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Sheraton Mexico City Maria Isabel Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Reforma / Zona Rosa
    • Also Known As
    • Sheraton Maria Isabel Hotel ,
    • Sheraton Mexico City Maria Isabel Hotel ,
    • Mexico City Sheraton
    Add Photo Photos
    Traveller (566)
    Room & Suite (291)
    Dining (74)
    Pool & Beach (24)
    Hotel & Grounds (374)
    Business Centre & Event Rooms (50)
    Bathroom (47)
    Family and Play Areas (3)
    Nearby
    Reforma / Zona Rosa
    Equipped with some of the best discotheques, bars,
    boutiques and bistros, Zona Rosa is perfect for those
    looking to have a great time to socialize, have fun
    and be part of the great LGBT community in Mexico
    City. Day or night, it’s possible to spend the entire
    time exploring, drinking, dancing and shopping while
    being amazed by its classic yet eclectic European
    style. Reforma’s luxury hotels and world renowned
    ...More
    Room Mate Valentina
    835 reviews
    .21 km away
     
    Hotel Geneve Ciudad de Mexico
    918 reviews
    .42 km away
     
    Galeria Plaza Reforma
    1,207 reviews
    .33 km away
     
    NH Collection Mexico City Reforma
    319 reviews
    .43 km away
     
    Nearby Restaurants
    Amici Ristorante
    9 reviews
    .04 km away
    Cantina La No. 20
    105 reviews
    .17 km away
    Fiebre de Malta
    134 reviews
    .22 km away
    El Caminero
    35 reviews
    .16 km away
    Nearby Attractions
    Paseo de la Reforma
    4,886 reviews
    .06 km away
    Monumento a los Heroes de la Independencia
    295 reviews
    .08 km away
    Reforma 222
    425 reviews
    .57 km away
    Zona Rosa
    491 reviews
    .31 km away
    Ask a question
    Questions & Answers
    Esteban B
    3 August 2017|
    AnswerShow all 2 answers
    Response from lauramOhio | Reviewed this property |
    Sorry.. I don't know.. the hotel staff will be able to help. They were very knowledgeable.
    0
    Votes
    Esteban B
    3 August 2017|
    AnswerShow all 2 answers
    Response from MariaCanoSheraton | Property representative |
    Estimado Esteban B, si toma un taxi desde concierge del hotel el cargo por el servicio seria de $380 y por viaje redondo $950. El servicio lleva un 10% adicional si el pago es con tarjeta o cargo a la habitación. Este... More
    0
    Votes
    Google Translation
    drqarlington
    25 February 2017|
    AnswerShow all 4 answers
    Response from Irma S | Reviewed this property |
    Hi, travelers from US don't need to bring an electrical outlet, inside the hotel there are a money exchange office but I recomend to change the money in the airport when you arrive (better exchange rates. Metro passes... More
    0
    Votes
    Room Tips
    "Higher floors have a wonderful view"
    Read review
    "get a room with a view of the Angel!"
    Read review
    "The best views overlook the front of the hotel. Comprising of a stunning view of the statue of the Angel of..."
    Read review
    "Ask for a view of the Angel was all lit up at night- very beautiful."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing