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Hyatt Regency Mexico City

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Hyatt Regency Mexico City
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1,792 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
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Madrid, Spain
Reviewed yesterday NEW

Excellent location and lots of bars restaurants close to the hotel.Recetion staff are friendly and professional.Gym is big with lots of modern equipment.Small coffee shop serve wonderful snacks and soft drinks.

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Helpful?
Thank garybr0wn1
Kingston, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017

For our first visit to Mexico City, for five nights in January, we chose the Hyatt based on positive reviews, and were not disappointed. The location is perfect - we felt completely comfortable walking in the Polanco area throughout the day and evening, and were able to walk to the Museum of Anthropology and other attractions nearby in Chapultepec Park,...

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1Thank 2Kingstonians
About Hotel's Favourite Review
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Thank you for your five-star evaluation and for taking the time to share your review with the TripAdvisor community. It is through comments such as yours that I know we are on the right track and that we are accomplishing our main purpose: caring for our guests. I am glad you had the opportunity to try our restaurants and our...

Gurugram (Gurgaon), India
Reviewed 2 days ago NEW

Can't beat the excellent service and luxurious stay right in the heart of Polanco. You have walking access to sightseeing options and great dining places. Good sized rooms, attentive staff. The breakfast spread each morning is to die for.

Review collected in partnership with Hyatt Hotels
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Thank 148rickiek
Sonoma County, CA
Reviewed 2 days ago NEW

Nice area, excellent service and wonderful restaurants. Nice open bathroom, food in the breakfast buffet was healthy and fresh and the Japanese sushi place was very good. Bar food was also very good. I'd absolutely stay here again.

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Thank Kelleyanne
Reviewed 3 days ago NEWvia mobile

Everything was awesome. Beautitul, nice, comfortable. The lobby is very pleasant. Breakfast is the best we had ever seen: many choices and excellent products. The pool is very nice too. Location is great.

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Thank Just-in R
Austin, Texas
Reviewed 3 days ago NEW

We are very well traveled family of five: my husband, myself, and our 3 kids: Two 14 yer olds and a 10 year old. My family is from Mexico City and we usually stay with family (in Polanco/Chapultepec where this hotel is located) but we were visiting for a large family wedding and needed to stay in a hotel for...

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Thank lewistexas
New York City, New York
Reviewed 5 days ago NEWvia mobile

Despite its age this hotel remains extremely current in its style, decoration and feel both in the lobby and rooms Very large and comfortable rooms. Calm, super clean, GOOD choice at the mini bar I ordered directly at the restaurant in the lobby for in room dining and the food was disappointing (cured meat board) . The receptionist both at...

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Thank Charlyncy12
Seal Beach, United States
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank B9486AArobertc
Warsaw, Poland
Reviewed 6 days ago NEW

This is a great place for a business traveler, next to Polanco, which is a big business district and close by the Parque Chapultepec and, best of all, next to the famous Museo de Antropologia which is a priceless cultural heritage gem that is a must see in Mexico City! The views from the upper floors spread around the surrounding...

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Thank Bravurka2011
Houston, Texas
Reviewed 6 days ago NEW

Despite being in the first room next to the elevators there was little noise. Elevators give immediate indicate to you which car is coming next. Staff seemed attentive though we utilized their services little.

Review collected in partnership with Hyatt Hotels
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Thank K5145NBdavidr
MEXHR-M, Director General at Hyatt Regency Mexico City, responded to this review

Dear guest: Thank you for share your comments about your recent stay with TripAdvisor community. I am sorry about the inconvenient you had because of the noise in your room. For your next stay, I will kindly ask you to send us an email to mexhr.reservations@hyatt.com or mexhr.frontdesk@hyatt.com, or call us: +(52 55) 5083 1234, in order to let us...

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $225 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Booking.com, Hotels.com, Despegar.com, Hyatt Hotels Corporation, Travelocity, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Regency Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mexico City staff and other travellers.
18 questions
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New Jersey
1 month ago
New Jersey
2 months ago
New Jersey
6 months ago
Rye, New Hampshire

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Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have amazing views”
garybr0wn1, 23 Apr 2017 | Read review
“Ask for a room with views of the park”
GustavoBallve, 11 Apr 2017 | Read review
“Ask for a view of Chapultepec Park.”
MauricioBabilonia, 10 Apr 2017 | Read review
“Ask for a room with a view to Chapultepec park”
FunlovingJohn, 9 Apr 2017 | Read review
“If you like quiet: Choose room facing AWAY from park. The road next to the park is like the Indy 500 starting at 6 am”
80grims80, 12 Mar 2017 | Read review
5 of 5