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Marquis Reforma Hotel & Spa

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1,169 Reviews from our TripAdvisor Community

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Showing 686: English reviews
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Miami, Florida
Reviewed yesterday NEW

Spent 3 days in DC for work. Stayed at Marquis Reforma. Great place, totally recommendable. Room, diners, drinks all was great. A special mention to Concierge Mr. Jose Acero. He went above and beyond to help us out.

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Helpful?
Thank Conch33040
Mexico City, Mexico
Reviewed 2 days ago NEW

Privileged location on the most beautiful and important Avenue within Mexico City, great service, comfortable room, you receive anything you ask for. Even to relax is great at its spa. Very well known hotel and a nice building.

Review collected in partnership with this hotel
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Helpful?
Thank gamme24
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. Part of our philosophy is to enjoy the life, the work and the business, as well, It is very pleasant for us to know your stay was complacent in each sense. Thank you for your preference and it will be a pleasure to welcome...

Bogota, Colombia
Reviewed 2 days ago NEW

Great hotel, I like a lot the rooms. I was pleasantly surprised when they called me by my name, nice detail. Excelent location to go out to walk and enjoy famous places. Near to the Korean neighborhood, that like me more!

Review collected in partnership with this hotel
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Helpful?
Thank tatianapaolag
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mrs. Tatiana, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep doing our activities with passion. Thank you for...

Lodz, Poland
Reviewed 2 days ago NEW

The hotel has every accomodation for a person who is on a business trip. A place to relax after a long day of work and equiped with ways to keep you in shape (Gym, swimming pool) It would alsto be nice for couples/friends.

Review collected in partnership with this hotel
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Helpful?
Thank Cesar Alberto S
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Cesar, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make...

spain
Reviewed 3 days ago NEW

Very nice and safe hotel. Ballrooms and conference rooms very cold. Have a big sweater with you. Rooms are small but comfortable. Nice bath products are provided. Reastaurants in the area are better than those inside the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank enjoy_real_life
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We appreciate your feedback...

Pembroke Pines, Florida
Reviewed 6 days ago NEWvia mobile

They pay great attention to details. The customer service is excellent. Staff is very knowledgeable and eager to please. The hotel is very clean. The bathrooms are spacious and is well supplied with toiletries. Location is great. Used the business conference rooms for work and I had no problems.

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Helpful?
Thank mrsdiana2
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mrs. Diana, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make...

Queretaro, Mexico
Reviewed 6 days ago NEW

We chose to go to the city instead of the beach for vacation. We stayed at the Marquis for a week. Obed, Jesus, and the rest of the staff were fantastic. Helped with recommendations, directions, tours, etc. Location is great. Breakfast at the hotel restaurant every morning was very good. Rooms are small, but nice. I recommend upgrading to a...

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Helpful?
Thank Carly F
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. I'm glad you've enjoyed...

Pembroke Pines, Florida
Reviewed 1 week ago

Hotel and staff are very good, great restaurant and awesome location, lots of amenities. Double bed room too small, mislead at booking, booked a King bed and convertible sofa and got a double full bed.

Review collected in partnership with this hotel
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Helpful?
Thank marcelloa579
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Marcello: Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make...

Dallas Texas
Reviewed 1 week ago

This is a great hotel, Gym is fabulous and the staff is very friendly. Walking distance from Torre Reforma and Torre Mayor. lots of restaurants around and very safe. I will recommend this hotel for any couple or any business man doing business in the area of Reforma

Review collected in partnership with this hotel
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Helpful?
Thank Pablo-DallasTX
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Pablo, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is a very pleasure for us you have enjoyed your stay. Part of our philosophy is to enjoy the life, the work and the business, as that, we will be...

Indiana
Reviewed 1 week ago

I know this sounds odd, but the hotel is a solid 5 start facility, but I will not stay there again because the rooms are too small. The service was fantastic. The concierge arranged for a great tour guide and private driver. The rooms are extremely well maintained and the bathrooms top caliber in all ways. We wanted a pizza...

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Helpful?
Thank Profguy
DeniseMarquis, General Manager Assitant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make them...

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Staying in Reforma / Zona Rosa

Neighbourhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Market Gourmet Cafe
Market Gourmet Cafe
Cuisines: Italian, Mexican, Asian, Argentinian, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $181 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#10 Business Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travellers.
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a higher floor facing Paseo de la Reforma (great view).”
BarbR391, 27 Mar 2017 | Read review
“There is a considerable surcharge for cabs requested at the concierge”
RobertaMMG, 27 Mar 2017 | Read review
“Pay a little extra and get a suite great large rooms.”
jfoxworthy, 24 Mar 2017 | Read review
“safe location”
chuckchengchungc, 11 Mar 2017 | Read review
“Select a room on the 9th floor facing la Refoma - the view is superb!”
, 10 Feb 2017 | Read review
5 of 5