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Marquis Reforma Hotel & Spa

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1,130 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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Houston, Texas
Reviewed 6 days ago NEW

The hotel was beautiful in a great location. All hotel staff were very attentive and were readily available to answer questions and/or for any needs that we had. The restaurant and the market food was outstanding.

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Helpful?
Thank ReiverG
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. ReiverG, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love...

London, United Kingdom
Reviewed 1 week ago

I stayed for 9 nights in the hotel. The venue is very well located and has very good facilities (gym, spa, restaurants, bar). The staff was extremely attentive and helpful. I can fully recommend the hotel again.

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1Thank axelb718
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Axel, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make...

Miami, Florida
Reviewed 1 week ago

I recently had the pleasure of staying at the Marquis for work and it was a wonderful stay. My room was gorgeous and well kept, the restaurants in the hotel were delicious, but what made my stay extra nice was the excellent service of their staff. Traveling for work is not always pleasant but staying here made it easier to...

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Helpful?
1Thank amora4758
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write this exceptional review about your last stay at Marquis Reforma Hotel & Spa. I am glad to read that you enjoy our facilities and the food at our restaurants but must of all that our team made you feel welcome. Our aim is to do our best to...

Monterrey, Mexico
Reviewed 1 week ago

I really love the hotel, it was too pleasurable. Beds were so much comfortable, I also enjoy the spa and the gym. Location was awesome, I just needed to walk like 5 minutes to go to the Chapultepec castle and some malls.

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1Thank 746jorgealbertor
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Ramírez, We have read your comments on your experience at the hotel and we greatly appreciate that you took the time to put them in writing, as our guests’ satisfaction is our main priority. There is nothing more rewarding for us than to know that you enjoyed our facilities and that we met your expectations making your stay...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

This is the second time that I have stayed at the Marquis Reforma in Mexico City and still very impressed with the level of service and the accommodations. The marble bath was impressive and the every staff member treated you as if you were at home.

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Helpful?
Thank AWRich
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team both of the times you have stayed at...

Queretaro City, Mexico
Reviewed 1 week ago

I was in a Congress and the service hotel and serviced Congress was very professional. The personal of all of services were very kind. I will back as soon as possible with my family. Excellent! Congratulations! Susana

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Helpful?
Thank salcazar2016
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Mrs. Susana, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love...

Boston, Massachusetts
Reviewed 1 week ago

I would stay here again! They deliver the 5 stars promised! I utilized the spa the restaurants the gym the restaurants and bar. The staff was very pleasant and they went above and beyond when given the chance.

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Helpful?
Thank Gelin V
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. It is a very pleasure for us you have enjoyed your stay. Part of our philosophy is to enjoy the life, the work and the business, as that, we will be waiting for your next stay with us for you to keep having the...

Taichung, Taiwan
Reviewed 1 week ago

It is amazing place because in the downtown of Ave. Reforma. Nearby St. Regis hotel but I do not think it is worse than St. Regis in different way. For business people, the room is quite enough for couple. Breakfast is awesome, service is also very great so that nothing to complaint. Many OXXO or 7-11 stores nearby. As to...

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Helpful?
Thank Chuck Cheng Chu... C
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel & Spa. It is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep doing our activities with passion. It will be a pleasure to serve you on...

Wayne, New Jersey
Reviewed 1 week ago

This is a great hotel. The staff is the best part of it, they are so welcoming and helpful and always accommodate any request you may have. The food is amazing. The rooms are beautiful and comfortable with a nice view to Paseo La Reforma.

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Helpful?
Thank VGC2017
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep doing our activities with passion. Thank you for your...

London, United Kingdom
Reviewed 1 week ago

I had two wonderful treatments at the spa. Service overall was excellent and the facilities are great. It would however be nice to have more loungers around the Jacuzzi and in the pool. When I came out of my treatments all three loungers were taken.

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Helpful?
Thank danieladZ6639DS
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Miss Daniela: I am writing to thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa with us. I am glad to hear that you enjoyed our facilities at the spa but must of all that your treatments were wonderful and that you received an excellent service from our team. They will be...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Market Gourmet Cafe
Market Gourmet Cafe
Cuisines: Italian, Mexican, Asian, Argentinian, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $181 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Business Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travellers.
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“safe location”
 of 5 bubbles chuckchengchungc, 11 Mar 2017 | Read review
“Select a room on the 9th floor facing la Refoma - the view is superb!”
 of 5 bubbles , 10 Feb 2017 | Read review
“Executive rooms facing Reforma”
 of 5 bubbles jonathanr913, 10 Feb 2017 | Read review
“Ask for suites or junior suites”
 of 5 bubbles 894teresaaa, 24 Jan 2017 | Read review
“We moved to a suite which was much more spacious and accommodating.”
 of 5 bubbles rrhoades14, 16 Jan 2017 | Read review
5 of 5