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Marquis Reforma Hotel & Spa

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Traveller (506)
Room & Suite (303)
Dining (83)
Overview
  • Excellent69%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“los canarios”(35 reviews)
“torre mayor”(12 reviews)
“great hotel”(53 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
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Rooms
Sep. 3Sep. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,723)
Filter reviews
877 results
Traveller rating
552
229
75
10
11
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LanguageEnglish
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552
229
75
10
11
Show reviews that mention
All reviewslos canariostorre mayorgreat hotelupgraded to a suitebusiness tripwalking distanceturn down serviceexcellent locationper daychapultepec parkexcellent stayan upgraderoom serviceanthropology museumcomfortable roomsfitness centertrip to mexico city
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1 - 5 of 877 reviews
Reviewed yesterday via mobile

Very elegant place, great service, our servers Osiel and Luis were very attentive and knowledgable. We had delicious chiles en nogada , which is one of the Classic mexican delicacies. Highly recommended.

Thank rosa G
Reviewed 2 days ago

When we arrived to Mexico City we were worried that our scheduled driver would not be there as our plane was delayed about 45 mins. But once we picked up our luggage and followed the directions from the hotel we saw our driver with a...More

Thank Henley M
Response from SaraLMarquis, Gerente de Calidad at Marquis Reforma Hotel & SpaResponded yesterday

Dear Henley, Thank you very much for taking the time to review your recent stay with us at Marquis Reforma Hotel & Spa. We always take great care of each and every guest by attending all your needs since your arrival. That is why we...More

Reviewed 2 days ago

Thanks to Osiel and the great staff at Marquis Reforma. They take care of you in every way at this hotel, from dining to planning your day. Their food is great, the rooms are wonderful, and again, the staff is excellent!! Such a lovely place...More

Thank Susan B
Response from SaraLMarquis, Gerente de Calidad at Marquis Reforma Hotel & SpaResponded yesterday

Dear Ms. Susan: Thank you for giving us the opportunity to host you on your recent stay in Mexico City. We appreciate your kind review and we are so pleased to know we met your expectations. I will be glad to share your opinion with...More

Reviewed 3 days ago via mobile

Just wanted to mention that Alan Cervantes waited on us at the Tapas restaurant and he was so sweet and efficient. My fish was much hotter and spicier than expected so he rushed to get me something else! My husband loved his food that Alan...More

2  Thank Bluma F
Response from SaraLMarquis, Quality Manager at Marquis Reforma Hotel & SpaResponded 3 days ago

Dear Ms. Bluma: Thank you for your kind review and feedback. We have forwarded your comments to our Room Division Manager who will personally be taking care of your needs. Thank you for your preference. Yours sincerely, Sara Lizarraga

Reviewed 4 days ago via mobile

Phenomenal service! I would mention trying their restaurant, I really loved the camarones a la veracruzana! The hotel makes you feel and home and at ease. Overall, I would come back and stay here again.More

Thank Sidney H
Response from SaraLMarquis, Gerente de Calidad at Marquis Reforma Hotel & SpaResponded 3 days ago

Dear Miss Sidney: Thank you for sharing your experience at Marquis Reforma Hotel & Spa. We are delighted to know you had a nice experience with us. For all of us was a pleasure to welcome and assist you during your stay as our main...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#10 Business Hotel in Mexico City
#18 Family Hotel in Mexico City
#18 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#10 Business Hotel in Mexico City
#18 Family Hotel in Mexico City
#18 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (506)
Room & Suite (303)
Dining (83)
Pool & Beach (16)
Amenities (60)
Business Centre & Event Rooms (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
pgalore300
March 23, 2018|
Answer
Response from smaresident | Reviewed this property |
I believe you can book a year in advance. Great hotel my favorite for 27 years. A true five Star hotel in a great location
-1
Votes
eddieharris
May 11, 2017|
AnswerShow all 4 answers
Response from DeniseMarquis | Property representative |
Dear Mr. Eddie, yes, We do offer transportation from the airport. You can arrange it through our Concierge calling 011-5255-5229-1200 Rates of Pick up service: - Round trip (airport - hotel - airport) $1,480.00 MXN... More
0
Votes
Google Translation
maria52652001
April 11, 2017|
AnswerShow all 5 answers
Response from Elsa S | Reviewed this property |
Breakfast buffet is included
0
Votes
Google Translation
Room Tips
"Street view over Reforma"
Read review
"Reforma Deluxe Suite"
Read review
"all rooms are basically the same and solid"
Read review
"As always, higher is better"
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