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Marquis Reforma Hotel & Spa

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1,133 Reviews from our TripAdvisor Community

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There are newer reviews for Marquis Reforma Hotel & Spa
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Showing 653: English reviews
Wayne, New Jersey
Reviewed 2 weeks ago

This is a great hotel. The staff is the best part of it, they are so welcoming and helpful and always accommodate any request you may have. The food is amazing. The rooms are beautiful and comfortable with a nice view to Paseo La Reforma.

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Helpful?
Thank VGC2017
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep doing our activities with passion. Thank you for your...

London, United Kingdom
Reviewed 2 weeks ago

I had two wonderful treatments at the spa. Service overall was excellent and the facilities are great. It would however be nice to have more loungers around the Jacuzzi and in the pool. When I came out of my treatments all three loungers were taken.

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Helpful?
Thank danieladZ6639DS
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Miss Daniela: I am writing to thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa with us. I am glad to hear that you enjoyed our facilities at the spa but must of all that your treatments were wonderful and that you received an excellent service from our team. They will be...

Mexico City
Reviewed 2 weeks ago

Excellent hotel, friendliness of staff and cleanliness of room and public areas, food and beverage is nothing but fantastic. Location cannot get any better over Paseo de la Reforma, just steps from the turibus bus stop that will take you right into downtown and many other landmarks in Mexico City. My only comment for improvement is to work on general...

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Helpful?
Thank Patricio A
DeniseMarquis, Asistente Gerente General at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep doing our activities with passion. Thank you for your...

New York City, New York
Reviewed 3 weeks ago

Had a great time in Mexico City because of this hotel. It's in a fantastic location and the people at the hotel are as welcoming and friendly as you can imagine. The hotel is very nice (although more on the Vegas style than anything more gracious) and I would recommend it to anyone visiting Mexico City.

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Helpful?
1Thank mattsA4039UH
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Sato: Thank you very much for taking the time to write this exceptional review about your last stay at Marquis Reforma Hotel & Spa. I am glad to read that you enjoy our facilities, and that the location was convenient for you, but must of all that our team made you feel welcome. Our aim is to do...

vienna
Reviewed 3 weeks ago

The place of the Hotel fits well for a quick walk around the city-centre, very well equipped Gym but some of the weights were messed up, especially when you do an early morning workout. You have to get used to the arrangement of the room ( I had to take a junior suite as nothing else was available), for the...

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1Thank marc0s137
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Land, I am writing to thank you for taking the time to share your comments regarding your stay at Marquis Reforma Hotel & Spa with us. We are so happy to learn that the location and price were convenient for you, and that you enjoyed our facilities at the Gym. I will be glad to share your positive...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 3 weeks ago

Very nicely appointed hotel right on the Paseo de la Reforma. The staff is friendly and helpful, smiling greeting you by name. We took a tour from the hotel with private driver which was fabulous. Driver spoke excellent English and had lots of knowledge about the city and the pyramids. Nice restaurants, food very good.

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Thank A TripAdvisor Member
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear guest: I am writing to thank you for sharing all those good comments regarding your stay with us. There is nothing more rewarding for us than to know that you enjoyed your stay at our hotel and that you received a personalized service from our team. Our aim is to give our best to create a very nice experience...

Houston, United States
Reviewed 3 weeks ago

Great place for business & leisure. Friendly staff and good amneties. Close to the main city and few good options for the restaurants. Breakfast could have more choices for international guests. Overall good experience.

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Helpful?
Thank Vetri M
DeniseMarquis, General Manager Assitant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. We will absolutely consider your suggestion about the breakfast. I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful. Your comments motivate us to keep...

Houston, Texas
Reviewed 4 weeks ago

we stayed for my birthday weekend, it was relaxing and comfortable, we ate at hotel restaurant and the food and service was very good. check in and check out process was easy, rooms were clean the only thing is they were charged for water in the room

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Helpful?
Thank Rosa c
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love to...

Brussels, Belgium
Reviewed 4 weeks ago

You have better options all around. This hotel is old and the worse is that you have to pay for everything. Wifi, nespresso capsule in room etc Won t be going back. Better options around. Service good as in all Mexico

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1Thank Jabulani2012
Australia
Reviewed 4 weeks ago via mobile

We stayed for a week in Mexico city at this hotel. It was very comfortable and all the staff were very friendly obliging and helpful. Special mention to Jesus at front desk and Rosanna the Spa manager. The pool and spa are just gorgeous! We were offered an upgrade which we thought was good value which helped make our stay...

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Helpful?
Thank Sydneysider02
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make them...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Market Gourmet Cafe
Market Gourmet Cafe
Cuisines: Italian, Mexican, Asian, Argentinian, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $181 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Business Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“safe location”
 of 5 bubbles chuckchengchungc, 11 Mar 2017 | Read review
“Select a room on the 9th floor facing la Refoma - the view is superb!”
 of 5 bubbles , 10 Feb 2017 | Read review
“Executive rooms facing Reforma”
 of 5 bubbles jonathanr913, 10 Feb 2017 | Read review
“Ask for suites or junior suites”
 of 5 bubbles 894teresaaa, 24 Jan 2017 | Read review
“We moved to a suite which was much more spacious and accommodating.”
 of 5 bubbles rrhoades14, 16 Jan 2017 | Read review
5 of 5