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Sheraton Santa Fe, Mexico City

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Sheraton Santa Fe, Mexico City
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213 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Santa Fe, Mexico City
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Showing 137: English reviews
Rio de Janeiro, RJ
Reviewed 6 July 2016

The room is quite and the hospitality of the people that work at the hotel is wonderful. Very well located if you need to work in Santa Fe where we have several headquarters of companies. Also they have a very traditional mexican restaurant where you can try mexican food wihtout leaving the hotel.

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Helpful?
Thank Luiz C
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Luiz, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. Your reviews are an important tool for us, because they help us to improve the quality of our service. We are truly glad to know that you enjoyed your stay and to hear about your positive impressions about the service...

New York City, New York
Reviewed 22 June 2016

I spent five nights at this Sheraton while on a business trip and I really loved it. The room was huge, more than twice as large as the typical hotel room. The staff was really friendly and professional and accommodated all my requests really fast. I will definitely come back.

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Helpful?
Thank Sascia71
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your comments with the Trip Advisor Community. We are truly glad to hear about your positive impressions about the service provided by our staff, these serve as motivation for us and also as confirmation that our efforts in providing warm and comfort, allow us to exceed your...

Reviewed 12 June 2016 via mobile

Hotel is situated in a business district of Mexico City, some 45min by car from the city center. Headquarters of large companies are in the neighbourhood which makes the location perfect for business trips. For tourists I would recommend something closer to the city center. In the neighbourhood there are a lot of small and big restaurants and even a...

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Helpful?
Thank AppleJuice12345
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your comments with the TripAdvisor Community. We are truly grateful to hear your positive impressions about our location, indeed Santa Fe has grown so much offering several options in business, but also you can spend a great time, including cultural, entertainment, and night life activities, when coming...

Sao Paulo, SP
Reviewed 3 June 2016 via mobile

The room is quite large and comfortable, breakfast excellent, services excellent level. Internet was not constant, may be the room location. I think that the only point that Sheraton is behind other hotels in the area is about restaurant service, this hotel deserve to have a signature restaurant option better than today.

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Helpful?
Thank DS-BR
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. We are truly glad to hear about your positive impressions regarding our rooms and about the service provided by our staff, these serve as motivation for us and also as confirmation that our efforts in providing warm and comfort, allow...

Manila, Philippines
Reviewed 25 May 2016

The hotel is located in Santa Fe which is a very nice area in Mexico CIty. The room we got was very spacious and comfortable. It had separate areas and the bed and pillows just lull you to sleep. Escellent internet connection, big bathroom and closet and a great work area as well.

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Helpful?
Thank Nvargs
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. We are glad to know that you enjoyed your stay in our rooms which, together with the rest of the Hotel, have been remodelled for our Guest’s comfort, as you said, our rooms are oversized, modern, spacious and well laid...

Reviewed 11 May 2016

Thoroughly recommended. The last time I came to Santa Fe I stayed in the Camino Real - literally next door to the Sheraton. The Sheraton, at comparable prices, is a real step up. The friendliness of the staff, quality of the rooms and overall value for money are to be commended. The up-sell on to the Exec floor seemed to...

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Helpful?
Thank alastairaideen56
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. We are truly grateful to hear your positive impressions regarding the service provided by our staff, the quality of the rooms and your kind comment regading the laundry form in Enlish, it help us to improve everyday. Make for sure...

London, United Kingdom
Reviewed 22 April 2016

Lovely hotel with nice friendly staff who all went out of their way to ensure a pleasant stay, and spoke good English. The room (and especially bathroom) was well designed and spacious, and very modern compared to some others I've stayed in. Breakfast was yummy, waffles, bacon and syrup for me, but there was a big selection. Really enjoyed it!

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Helpful?
Thank PizzaGirl999
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your comments with the Trip Advisor Community. It is a pleasure to read your kind comment, our priority at Sheraton Santa Fe is to make you feel comfortable and satisfied with the service we provide. We are pleased to know that you enjoyed your stay in our...

Kiev, Ukraine
Reviewed 19 March 2016 via mobile

Nice hotel! Do not really understand why it has 4 stars only. Will give it 5 typical stars. Sure, it is not luxiry one, but really ok with nice location. Stuff is very freindly and professional. Recommend it.

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Helpful?
Thank Eran K
HelenaMora, VIP & Club Service Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Eran, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. We are truly grateful to hear your positive impressions regarding the location and the service provided by our staff, it help us to improve everyday. We look forward to have the pleasure to welcome you again on Sheraton Santa Fe....

Reviewed 29 February 2016

I travel frequently for business and occasionally for personal reasons, and my experience at the Sheraton Santa Fe will remain at the top of the list. The hotel is very nice, the rooms are immaculate and the service all around is superior and genuine. When I check in, the hotel clerk could tell I was exhausted so he did everything...

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Helpful?
Thank RoRo B
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe, we want to thank you for taking your valuable time to share your review with TripAdvisor comunity. We are glad to know that you enjoyed your stay in our rooms which, together with the rest of the Hotel, have been remodelled for our Guest’s comfort. We are truly glad to hear about...

Munster, Indiana
Reviewed 10 February 2016 via mobile

This is a good solid business hotel, convenient to the business district. Rooms are spacious and clean. Food is fine. El Bajio, next door, is good. Breakfast buffet is very good and the staff is attentive. The lounge/bar has a decent, but limited selection. The biggest gripe is the lack of free internet service. It is unconscionable for a hotel...

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Helpful?
2Thank Stephen R
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Stephen, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor community. We are glad to know that you enjoy your stay and, the service provided by our staff. I will be given your kind comments regarding the bar selection and the internet service to the managers involved. We will be working...

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Sheraton Santa Fe, Mexico City

Address: Guillermo Gonzalez Camarena No. 200, Mexico City 01210, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $155 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Santa Fe, Mexico City 4*
Number of rooms: 190
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Also Known As:
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Mexico City
Mexico City Sheraton
Sheraton Santa Fe, Mexico City
Hotel Style:
#27 Business Hotel in Mexico City
#31 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Santa Fe, Mexico City staff and other travellers.
2 questions
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Gurgaon, India
2 months ago

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Questions? Get answers from Sheraton Santa Fe, Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room a little far from the elevators.”
 of 5 bubbles luizc578, 6 Jul 2016 | Read review
“ask for a high floor. It is worth the view.”
 of 5 bubbles Nvargs, 25 May 2016 | Read review
“Consider paying for the top floor - well worthwhile”
 of 5 bubbles alastairaideen56, 11 May 2016 | Read review
“all rooms are quiet. seriously - never heard a peep.”
 of 5 bubbles rorob852, 29 Feb 2016 | Read review
“higher floors are quieter but ?earthquake-proof?”
 of 5 bubbles lilacroller, 21 Dec 2015 | Read review
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