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Sheraton Santa Fe, Mexico City

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Traveller (156)
Room & Suite (56)
Dining (31)
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Overview
  • Excellent47%
  • Very good41%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (248)
There are newer reviews for Sheraton Santa Fe, Mexico City
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All reviewsbusiness tripgreat hotelbathroom with walk in showerits close proximitywalking distancesmall living roomrooms are spaciousbusiness areathe mexican restaurantdesk arearoom serviceregular rooman updatebreakfast buffetchoose this hotelwonderful stayinternet connection
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31 - 35 of 151 reviews
Reviewed April 22, 2016

Lovely hotel with nice friendly staff who all went out of their way to ensure a pleasant stay, and spoke good English. The room (and especially bathroom) was well designed and spacious, and very modern compared to some others I've stayed in. Breakfast was yummy,...More

Thank PizzaGirl999
Response from HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico CityResponded April 23, 2016

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your comments with the Trip Advisor Community. It is a pleasure to read your kind comment, our priority at Sheraton Santa Fe is to make you feel comfortable and satisfied with the...More

Reviewed March 19, 2016 via mobile

Nice hotel! Do not really understand why it has 4 stars only. Will give it 5 typical stars. Sure, it is not luxiry one, but really ok with nice location. Stuff is very freindly and professional. Recommend it.More

Thank Eran K
Response from HelenaMora, VIP & Club Service Leader at Sheraton Santa Fe, Mexico CityResponded March 22, 2016

Dear Eran, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. We are truly grateful to hear your positive impressions regarding the location and the service provided by our staff, it help us to improve everyday....More

Reviewed February 29, 2016

I travel frequently for business and occasionally for personal reasons, and my experience at the Sheraton Santa Fe will remain at the top of the list. The hotel is very nice, the rooms are immaculate and the service all around is superior and genuine. When...More

Thank RoRo B
Response from HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico CityResponded March 1, 2016

Dear Guest, On behalf of Sheraton Santa Fe, we want to thank you for taking your valuable time to share your review with TripAdvisor comunity. We are glad to know that you enjoyed your stay in our rooms which, together with the rest of the...More

Reviewed February 10, 2016 via mobile

This is a good solid business hotel, convenient to the business district. Rooms are spacious and clean. Food is fine. El Bajio, next door, is good. Breakfast buffet is very good and the staff is attentive. The lounge/bar has a decent, but limited selection. The...More

2  Thank Stephen R
Response from HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico CityResponded February 12, 2016

Dear Stephen, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor community. We are glad to know that you enjoy your stay and, the service provided by our staff. I will be given your kind comments regarding...More

Reviewed February 7, 2016

Very nice hotel, the staff was the best, Lupe was really helpful and attentive, thank you Lupe. The room was great, it smelled like vanilla, but not in an overwhelming way. The bed was comfy and soft, I think the price was very cheap for...More

1  Thank Samantha V
Response from HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico CityResponded February 12, 2016

Dear Samantha, On behalf of Sheraton Santa Fe we thank you for sharing your comments with the TripAdvisor Community. We are glad to know thtat you enjoy your stay in our rooms; and it is a pleasure to hear about your positive impresions regarding the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$107 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Mexico City
#28 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Mexico City
#28 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (156)
Room & Suite (56)
Dining (31)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Lynne P
March 17, 2018|
Answer
Response from Felipe V | Reviewed this property |
Hi Lynne! No, there is not a pool in the Sheraton. Kindest regards!
0
Votes
akhil_mj
September 21, 2016|
AnswerShow all 4 answers
Response from HelenaMora | Property representative |
Dear Guest, On behalf of Sheraton Santa Fe we appreciate your interest. Answering your question, we do not have kitchenette in the rooms. Hoping this information will be useful for you we remain at your... More
0
Votes
Google Translation
Room Tips
"I stayed in the room facing to the front of the building, I was really happy with that."
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"Ask for a room a little far from the elevators."
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"ask for a high floor. It is worth the view."
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"Consider paying for the top floor - well worthwhile"
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