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Hotel Benidorm

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98 Reviews from our TripAdvisor Community

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Showing 17: English reviews
1 review
Reviewed 23 August 2016 via mobile

The service was amazing, really nice people, clean rooms, neat bathroom! Great view, close from most touristic places, I had a triple rooms it was pretty big and confortamble! The food from the restaurant "El Monje" downstairs was really good!!! They offered us transportation service for a cheap price to six flags and to zona rosa!

Thank Suzette F
Leiden, The Netherlands
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 June 2016 via mobile

I stayed here with a band on tour. Stayed on the 8th floor, which was nice because there was not much noise. In the morning at 8 and a bit later too I got woken up by cleaning ladies at my door. So hang the do not disturb thingie on the door handle! One big minus point ; the bath... More 

Thank Hanneke J
Tlaxcala, Mexico
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 18 December 2015

This hotel supposedly has 5 stars, but it felt like 3 or 3.5 at most. The location was pretty good, but the service.. not so much. I couldn't connect to WiFi so I called the lobby to ask what was wrong, and they didn't help me out; they said someone would come up to "fix it" and nobody came. Same... More 

Thank ioserg
Albuquerque, New Mexico
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 December 2014 via mobile

I loved it here. The hotel is safe, beds are comfortable and its only a 5 minute walk to the metro. The green tea soap is awesome and they bring you bottled water everyday. Honestly I didn't get to try any of the services the hotel offers but I do have a complaint about the WiFi. It is slow and... More 

1 Thank Josue2701
Austin, Texas
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 January 2014

This is a hotel for those too wealthy to stay in a budget accommodation, but not wealthy enough for a luxury place. It is quite dated, with poorly-working HVAC, but a nice staff and decent location. We stayed in a three-person room, which was large enough and had enough hot water for all three of us. It is close to... More 

2 Thank Lju3
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 November 2012

This was certainly a different experience. As Australians, we arrived in Mexico City knowing very little Spanish. The hotel staff were friendly all around. However only the people at reception spoke any English. The room itself was clean, and "okay" - not bad, but not great. We stayed there for 4 nights. Unfortunately the walls were wafer thin, and we... More 

1 Thank JacksonCooper

Travellers are raving about these Mexico City hotels

Los Angeles, California
Level Contributor
278 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed 31 October 2012

Pros: Reasonably priced, spacious room and bathroom. Standard room amenities, including safe. Complimentary WiFi. Cons: Inconvenient location,definitely not within walking distance of the city center, not the best neighborhood, dimly lit surroundings. There is a Metrobus stop right in front of the hotel, but buses are uncomfortable and crowded. Despite the hotel's claim that rooms are soundproof, it's difficult to... More 

1 Thank cqfp123
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2012

From Guadalajara, where I live, I was able to take a bus to the DOOR of this hotel. When I left Mexico City there was also a bus that picked us up from the hotel. It was a very nice ETN charter bus. The hotel was located right in front of a Metro Bus station and just down the street... More 

Thank Anna P
Orlando, Florida
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 March 2012

From the moment I arrived it was not good. They lost my reservation. English, was broken , at best at reception and belhops only speak Spanish, and a re slow and uncaring, this for a businees hotel. No wifi in rooms. Had to call to get, pen, paper, and a glasses. and articles for the bathroom. Bathroom sink had no... More 

1 Thank mrmarino
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 October 2011

The hotel is modern, with good access to the Metro, Metro-bus and taxis. There are plenty of restaurants and shopping options nearby. Outside of peak hour, the taxi ride to or from the airport takes 30 mins - add an hour with peak hour traffic. The meeting/conference rooms on the 8th floor have great views of the surrounding mountains and... More 

Thank Kirk_Franklin

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Hotel & Grounds (2)
Business Centre/Function Rooms (9)
Family/Play Areas (1)
Dining (2)
Room/Suite (3)
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Staying in Roma

Neighbourhood Profile
Known for its constant cultural and gastronomic developments, Roma, is a beautiful neighborhood that was once the place for poets such as Kerouac and Ginsberg to call home. Galleries, museums and even private residences are on beautiful display when walking through Colima street to do some necessary shopping or when going to the classic Cine Tonalá to enjoy a delicious dinner and a great film. Top notch cafés, gourmet restaurants and food markets all around will surely catch your senses by surprise.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Independent Hotel 5 star business class, leader in the Roma-Condesa Zone, characterized by its high quality in all its services, always striving to exceed all expectations of their customers. The hotel has a prime location on Av. Cuauhtemoc, near freeways as Viaducto and Periferico, in the heart of Mexico City. It is located a few blocks from General Hospital of Mexico, Medical Center Siglo XXI, Cuauhtemoc Pavilion and Delta Park Mall. Only 15 minutes away from the WTC, Centro Historico, Zona Rosa and Reforma. Metro and Metrobus station in front of the hotel. It offers 191 rooms including singles, doubles, triples, Junior suites and Master suites with jacuzzi. You can request room with bathroom (shower, tub and bidet) or only with shower. All include air conditioning, wireless internet, cable TV, safe, ironing kit, hair dryer, electronic key, smoke alarm and central vacuum. The Restaurant- Bar Meson del Monje is highly regarded for its exquisite and varied buffet breakfast and lunch as well as its high pastries and a la carte specialties. It has 10 rooms with a capacity of 10-350 people for social and corporate events with parking for cars and buses with valet parking service. Exclusive partnerships with bus lines reaching the hotel entrance from Guadalajara, Queretaro and Aguascalientes. Ticket sale in the lobby of terrestrial ADO and ETN. Special discounts on prime entertainment and culture as Six Flags, Wax Museum and Ripley, theaters, etc. Different tours in and out of the city in the lobby of the hotel. In addition, there are other services such as: babysitting, medical, room service, laundry and dry cleaning, gift shop, smoking terrace, business center, executive transportation and private security. ... more   less 

Additional Information about Hotel Benidorm

Address: Calle Frontera # 217 | Sobre Av. Cuauhtemoc Entre Las Calles Chiapas y San Luis Potosi, Mexico City 06700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Roma
Price Range: $63 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Benidorm 3*
Number of rooms: 191
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Also Known As:
Benidorm Hotel Mexico City
Hotel Benidorm Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Benidorm staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor, facing the back of the building.”
 of 5 bubbles cqfp123, 31 Oct 2012 | Read review
“Don't stay here, but if you do, don't stay on the Hotel Marbella side as on weekend there are parties on the outside top floor till dawn.”
 of 5 bubbles mrmarino, 1 Mar 2012 | Read review
“The upper level rooms have better views”
 of 5 bubbles Kirk_Franklin, 25 Oct 2011 | Read review
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