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Avenida Paseo de La Reforma 124 Colonia Juárez, Mexico City 06600 Mexico
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Traveller (454)
Room & Suite (167)
Dining (75)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#20 of 475 hotels in Mexico City
Location
Cleanliness
Service
Value
Travellers' Choice

Finding an ideal quiet hotel in Mexico City does not have to be difficult. Welcome to Emporio Reforma, a nice option for travellers like you.

Close to some of Mexico City's most popular landmarks, such as Metropolitan Cathedral (Catedral Metropolitana) (2.0 km) and Chapultepec Castle (2.4 km), Emporio Reforma Hotel is a great destination for tourists.

Emporio Reforma is a quiet hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a fitness center and a lounge, which have made this a popular choice among travellers visiting Mexico City. For guests with a vehicle, parking is available.

If you like southwestern restaurants, Emporio Reforma is conveniently located near Porco Rosso / Original K.C.B.B.Q, Jaxson's Chicken & Waffles, and Tortas Atlixco.

During your visit, be sure to check out popular attractions like Palacio de Bellas Artes (1.7 km), Paseo de la Reforma (0.5 km), and Zona Rosa (1.2 km), which are all within walking distance of the hotel.

Emporio Reforma looks forward to welcoming you on your visit to Mexico City.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Spanish

Location

100Great for walkers
Grade: 100 out of 100
103Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
2446Reviews21Q+A65Room tips
Traveller rating
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Most Recent
Sara F wrote a review Jan. 2023
5 contributions3 helpful votes
Room was clean, staff was very friendly, and location was good to be near center. I would definitely stay here again whenever I come back to Mexico City. Also, the cafe on the first level was very nice and the staff was super super friendly. The view even from the back of the hotel was nice.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded 6 days ago
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lateleapagada wrote a review Aug. 2022
Ensenada, Mexico109 contributions49 helpful votes
Hotel's Favourite
If you are looking for beauty of the old kind, a pleasant stay and a great location. This is the place to go. Although the room we used was small, it was practical and the decoration and lighting extraordinaire. The wedding party Saturday night did not keep us awake, although it could be heard. The service by Mr. Ramón Cobos is commendable. He went out of his way to move out bags in and out of storage as many times as it was needed. Breakfast in the premises are not recommended. Fortunately, there are many great places to eat within a 15 minute walk. We arrived past midnight, the door was opened promptly, before we dispatched the Uber service, and the registration was a breeze. So was check out. Highly recommended, we will be back.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: If you can afford it, a front room with a great view of the iconic Reforma Avenue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Aug. 19, 2022
Dear guest, Receive a warm greeting. It is a pleasure for us to receive news from our guests. Thank you very much for the time dedicated to share your experience with us. As your hosts we are more than happy to know that you had an unforgettable. On behalf of all associates, especially Mr. Ramón Cobos, we greatly appreciate your preference. We will recognize their great participation in the next monthly meeting. For us it is a pleasure to serve you. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you in your next trip to Mexico City. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
antcreations wrote a review Nov. 2022
Saskatoon, Canada39 contributions
+1
Amazing service and hospitality. We are a group of 30 people from ADRA. The hotel team and kitchen crew were simply awesome. The rooms were great and the cleaners were prompt. The hotel is walking distance to shopping and other historical sites.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Nov. 23, 2022
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the gastronomy was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vaga wrote a review Oct. 2022
Dallas, Texas52 contributions1 helpful vote
Comportable, clean, very friendly staff, well located, can easy walk to several museums and other attractions. great Coffee place and restaurant, with buffet for breakfast, worth to include in the room fee excellent value for your money
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Oct. 24, 2022
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
G R wrote a review Oct. 2022
1 contribution
Nice rooms and great location. My main complaints would be the flat pillows and paper thin walls (you can easily hear your neighbors coming and going, as well as people talking in the halls). But overall the hotel is an excellent deal for the price. Staff is also very nice; they promptly switched me to another room after I reported an issue with the original room. Affordable all-you-can-eat buffet available downstairs as well with great food. Would definitely consider staying again!
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Oct. 12, 2022
Dear guest, Receive a warm greeting. It is a pleasure for us to receive news from our guests. Thank you very much for the time dedicated to share your experience with us. As your hosts we are more than happy to know that you had an unforgettable. On behalf of all associates, we greatly appreciate your preference. We will recognize their great participation in the next monthly meeting. For us it is a pleasure to serve you. We look forward to seeing you in your next trip to Mexico City. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monicarita wrote a review Oct. 2022
Tegucigalpa, Honduras1 contribution
I had a wonderful stay at Emporio Reforma. Staff is great, at front desk, restaurant and lobby, especially Ramón. Delicious traditional breakfast. Great location & excellent value for your money on this prime location on Paseo de La Reforma.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Oct. 10, 2022
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. As your hosts we are more than happy to know that you had an unforgettable. On behalf of all associates, especially Mr. Ramón Cobos we greatly appreciate your preference. We hope to see you in the near future again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pancho Lopez wrote a review Oct. 2022
Brea, California7 contributions16 helpful votes
I have to say it, this hotel was designed for Mexican nationals who tend to be short in stature than American visitors. Reforma avenue ,where this hotel is located, seems to be a choice for some Mexican citizens to riot and practice urban terrorism. I personally had to request a card key to my room every other day, they stop working for no reason, it is really frustrating to go back to the front desk over and over.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Ask for a two bed room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Oct. 3, 2022
Dear Guest, Thank you very much for your time dedicated to share your experience, We appreciate your feedback and please be sure that your comments will be transmitted to work on them immediately We look for another opportunity to serve you better in the near/nearest future. Please accept our most sincere apologies for the inconveniences in your stay. Thank you very much for your feedback and your kind words. We reiterate our apologies for not meeting your expectation but please rest assured we are already working in making things better. Best regards, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pauline Aparicio wrote a review Sep. 2022
2 contributions
The location is excellent, the attention was great, from the moment we stepped out from the car they assisted us with our bags and check-in. The room was in good conditions, everything we needed was there. Slept like a baby!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Sep. 6, 2022
Dear guest, It is a really privilege to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear you enjoyed the facilities and the location was convenient for you. We look forward to seeing you on your next trip. It will be a pleasure to host you again. We hope to see you in the near future again. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OrdomanWRC wrote a review Aug. 2022
Mexico City, Mexico63 contributions13 helpful votes
On a recent business trip, we had to stay here for just one night, and it was a horrible experience. Sure, the lobby looks nice and swanky, the facade is gorgeous, and the location is excellent, but. But check-in took AN HOUR with only one person in line in front of me and three people behind the counter; check-out took 20 minutes too. Arriving from a 500km trip to stand in a lobby full of people not wearing face masks for an hour completely ruins the first impression. But the geometry of the interior means the ceilings are very low and contribute to the impression of being cramped that you get once you're in your room. We got standard rooms and these were some of the smallest I've ever been in. The use of swing-out instead of sliding doors for all the closets, cubbies and bathroom doors does not help this. The useless floor decorations don't help either. But the parking lot is not covered, across the street and they won't take your car unless a hotel valet brings it in, AFTER the front desk gives you a little parking pass AFTER checking in. Arriving near midnight on a rainy day, with a car full of equipment you've signed out of storage yourself, you can imagine just how infuriating this was. A miserable experience, through and through. No amount of fancy decor can compensate for lousy basics.
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Date of stay: August 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Sep. 1, 2022
Dear Guest, Thank you very much for your time dedicated to share your experience, We appreciate your feedback and please be sure that your comments will be transmitted to thedepartments to work on them immediately. We look for another opportunity to serve you better in the nearest future Please accept our most sincere apologies for the inconveniences in your stay. Our Executives Housekeeper has taken note of this and will make sure it is not happening again. Thank you very much for your feedback and your kind words. We reiterate our apologies for not meeting your expectation but please rest assured we are already working in making things better. Best regards, Lic. Esmeralda Manrique Aguirre Director General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Devin B wrote a review Jul. 2022
Denver, Colorado26 contributions12 helpful votes
Had a wonderful experience staying at this hotel for five days in July 2022. I had planned a trip with my mother, but she was forced to cancel at the last minute due to an unexpected injury, so I went on the trip solo. It was my first time visiting Mexico City and I could not have imagined a better place to stay. The staff was wonderful from the moment I arrived to the moment I left. They were friendly, helpful, and attentive. The housekeeping staff was especially accommodating, assisting me with an unusual request to swap my feather pillows for synthetic due to an allergy. The hotel provided a couple bottles of water for free daily upon request, but there are a number of corner stores nearby with reasonably priced water available. I was lucky enough to be on a high floor, which meant I had a spectacular view. The room was quite nice and everything worked satisfactorily. My favorite part about staying at Hotel Emporio, though, is the location! You are within walking distance of numerous landmarks, notably El Ángel and La Alameda Central, and it's a very walkable part of the city. If you would rather take public transportation, double-decker buses stop just one block away. Otherwise, Uber or DiDi is a cheap, safe, and easy solution. They will pick you up at the front door of the hotel. Overall, I was very pleased with my stay at Hotel Emporio and I would be thrilled to stay again. They helped make my first visit to Mexico City quite memorable!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Asistente Direccion, Atención al huésped/Recepción at Emporio Reforma
Responded Jul. 26, 2022
Dear Mr. Braden, Receive a warm greeting. It is a pleasure for us to receive news from our guests. Thank you very much for the time dedicated to share your experience with us. As your hosts we are more than happy to know that you had an unforgettable. On behalf of all associates, we greatly appreciate your preference. For us it is a pleasure to serve you. We are glad to hear you enjoyed the facilities, location, staff service, the special pillows and everything you mention was convenient for you and we make a difference. We look forward to seeing you in your next trip to Mexico City. Sincerely yours, Lic. Esmeralda Manrique Aguirre General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$60 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio reforma mexico city, emporio reforma hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Cuauhtémoc District
NUMBER OF ROOMS
145
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Emporio Reforma (C̶$̶1̶5̶2̶) C$65 - UPDATED 2023 Prices, Reviews & Photos (Mexico City) - Hotel - Tripadvisor

Frequently Asked Questions about Emporio Reforma
Which popular attractions are close to Emporio Reforma?
Nearby attractions include Museo de Cera de la Ciudad de Mexico (0.4 km), Centro Santa Fe (0.2 km), and Museo Ripley's Ciudad de Mexico (0.3 km).
What are some of the property amenities at Emporio Reforma?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Emporio Reforma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emporio Reforma?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Emporio Reforma?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Emporio Reforma?
Conveniently located restaurants include La Distral, Restaurante Condimento Emporio Reforma, and Lucerna Comedor.
Are there opportunities to exercise at Emporio Reforma?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Emporio Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Does Emporio Reforma offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emporio Reforma?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Emporio Reforma?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (7.3 km), Historic Center (Centro Historico) (1.7 km), and Metropolitan Cathedral (Catedral Metropolitana) (2.0 km).