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Emporio Reforma

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Traveller (211)
Room & Suite (129)
Traveller (211)
Room & Suite (129)
Dining (27)
Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Reviews (1,241)
Filter reviews
325 results
Traveller rating
154
113
34
18
6
Traveller type
Time of year
LanguageEnglish
More languages
154
113
34
18
6
Show reviews that mention
All reviews zona rosa jacuzzi tub junior suite nice toiletries standard room the hotel staff small room street vendors safe area two double beds min walk your luggage front desk staff single room historic area central location breakfast buffet
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1 - 5 of 325 reviews
Reviewed 1 week ago

I felt like a VIP upon entering and all throughout my stay at the Emporio. For example Guadalupe at the restaurant, made me feel welcome and did everything she could to serve me promptly and with a smile. This was the case with most of...More

Thank J O
Response from AsistenteD2, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, It is so important to receive news from our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to know we made you feel comfortable during your recent stay. We appreciate your feedback...More

Reviewed 1 week ago

Would not stay there again: extremely overpriced room rates and bad quality of room (extremely small and smelly rooms, hard pillows, very old/used furniture, bathroom without window and very loud fume fan)More

Review collected in partnership with this hotel
Thank Excursion30238410471
Response from AsistenteD2, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, We thank you very much for having selected Emporio Ciudad de México Hotel for your recent stay and also take the time to help us with your feedback. For us it is really important to have your opinion about our facilities and service...More

Reviewed 2 weeks ago

Classic gem of a Mexican Hotel that although is in the heart of this huge city still maintains a family feel. Rooms are clean, staff are helpful and polite and the food is great. Mario Perez manages the restaurant brilliantly. He hospitable, courteous and knowledgeable,...More

Thank Stay57904663580
Response from AsistenteD2, Director General at Emporio ReformaResponded 1 week ago

Dear Guest, It is a really privilege to receive news from our guest . We thak you very much for your comments. We are glad that you enjoyed your stay at the hotel and your visit to the Restaurante was great. On behalf all associates,...More

Reviewed 2 weeks ago

Right in the center of all the action and great things to see and do. Also very friendly staff. The room was clean and kept clean. The food at the restaurant was really good. It is better if you know Spanish.More

Thank Kathryn J
Response from AsistenteD2, Director General at Emporio ReformaResponded 2 weeks ago

Dear Ms. Kathryn J. It is a pleasure for us to receive news form our guests. We thank you very much for the time dedicated to share your experience with us. We are glad to hear that you enjoyed the location and like the friendly...More

Reviewed 4 weeks ago

The hotel is central to Reforma in Mexico City and the location is quite good. Anyhow, the 4,5 star reviews might be pumped from locals that didn't have the chance to stay in real 4,5 star hotels. Only 2-3 staff spoke English, limited English of...More

Thank Jasmin J
Response from AsistenteD2, Director General at Emporio ReformaResponded 3 weeks ago

Dear Ms. Jasmin J., We really appreciate the time you took to share your experience with us. For us your comments are very important in order to improve our service. We offer you a sincere apology for the inconvenience we may caused and for not...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
145
Price range
US$70 - US$178 (Based on Average Rates for a Standard Room)
Also Known As
Emporio Reforma Mexico City
,
Emporio Reforma Hotel Mexico City
Location
Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
145
Price range
US$70 - US$178 (Based on Average Rates for a Standard Room)
Also Known As
Emporio Reforma Mexico City
,
Emporio Reforma Hotel Mexico City
Location
Mexico > Central Mexico and Gulf Coast > Mexico City > Juárez
Photos
Traveller (211)
Room & Suite (129)
Dining (27)
Amenities (11)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
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Questions & Answers
Ask a question
gouwu331
January 6, 2018|
AnswerShow all 10 answers
Response from Regina C | Reviewed this property |
FREE.... well It’s included in the room cost and it’s fabulous!!!! Lots of choices, fresh and sone things made to order.
1
Vote
Bryan M
September 29, 2017|
AnswerShow all 4 answers
Response from ruelascp | Reviewed this property |
Uber is the best and cheaper option and the uber drivers were all great.
0
Votes
corazondr1
March 9, 2017|
Answer
Response from Ali G | Reviewed this property |
It is a 25 minute drive to the basilica so taking an uber or taxi would be best. Once you got there they dropped you off and you walk all around the plaza there with both of the the basilicas.
0
Votes
Room Tips
"Stay far away from the elevator, it is NOISY!"
40jasminj
4 weeks ago
Read review
"expect light noises at night but as soon you fall asleep no more !!"
carlost359
Sep. 26, 2018
Read review
"Smells Like Drain, Honest"
JulioR2008
Feb. 6, 2018
Read review
"Choose a higher floor to minimize traffic noise."
WorldTraveler9
Jan. 17, 2018
Read review
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