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2017-12-24 2017-12-25
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    Hotel Fontan Reforma

    Paseo de la Reforma 24, Mexico City 06040, Mexico
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    2017-12-24 2017-12-25
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    Traveller (279)
    Room & Suite (230)
    Dining (41)
    • Excellent15%
    • Very good43%
    • Average24%
    • Poor8%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    3.0 Star Hotel
    All hotel details
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (840)
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    1 - 5 of 180 reviews

    Reviewed 4 days ago via mobile

    I arrived at Hotel Fontán after having paid for my first night only to find out that they had cancelled my reservation without notice and they had no more rooms available. The lady at the counter, Lorena Morales treated us horribly and was not willing...More

    Thank Omar T
    Reviewed 3 weeks ago

    The check in staff were quite slow, which is not ideal after a long flight, but they were polite. The room was clean and had a personal safe, but otherwise fairly basic. The bed was really hard, and the walls were thin, which meant I...More

    Thank IvyD-L
    Response from calidad947, Director General at Hotel Fontan ReformaResponded 3 weeks ago

    Dear guest. I am very sorry and I am very sorry for the inconveniences that you suffered during your stay, in question of the noise of the adjoining rooms, you are absolutely right to feel upset, in this remodeling we will put an insulation of...More

    Reviewed 3 weeks ago via mobile

    What do i need to say more, construction started at 6:00 and they kept working till 22:00.. Never did they mention it to us, when i asked how late do they start working they told me around 11:00 so they also lied to me about...More

    Thank EatPrayLoveNL
    Response from calidad947, Director General at Hotel Fontan ReformaResponded 3 weeks ago
    Google Translation

    Estimado Huésped. He leído con gran consternación y tristeza sus amables comentarios y lamento terriblemente no haber cumplido con sus...More

    Reviewed 7 November 2017

    We stayed three nights in this hotel, which is close to Hidalgo Metro station 15 to 20 minutes walking to historical quarter of Mexico City, along a busy Reforma Avenue. There are many shops and eateries around the area, which are excellent for tourists. I...More

    Thank xijiayu
    Response from calidad947, Director General at Hotel Fontan ReformaResponded 5 weeks ago

    Dear guest. I am very sorry for the inconvenience you suffered during your stay, you are quite right to feel upset, I appreciate the balance of your comments to point out both successes and failures, we will take care of the positive and work on...More

    Reviewed 27 September 2017

    The room was not what we expected, we do not know if they are in remodelacion but nothing to do with the photos they show on the internet, they did not have internet which made our stay very difulcuto, as tourists we have no other...More

    Thank Hispano_Travel
    Response from calidad947, Director General at Hotel Fontan ReformaResponded 29 September 2017

    Dear guest. The photos in virtual agencies that we have provided to our virtual agencies all correspond to the rooms that we sell, however we will review this information to correct any possible problems, I greatly appreciate your comments, these allow us to correct our...More

    Hilton Mexico City Reforma
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    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$49 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, getaroom.com, Hotwire, Travelocity, Cancelon and TripOnline SA so you can book your Hotel Fontan Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Alameda
    • Also Known As
    • Hotel Fontan Mexico City ,
    • Hotel Fontan Reforma Mexico City
    Add Photo Photos
    Traveller (279)
    Room & Suite (230)
    Dining (41)
    Hotel & Grounds (186)
    Bathroom (20)
    Family and Play Areas (5)
    Business Centre & Event Rooms (1)
    This beautiful park was once the playground for the
    wealthiest families in the colonial era, and is now
    the perfect place where locals and visitors can spend
    a sunny weekend afternoon to relax or shop for
    souvenirs at the market. Kids can run around or grab a
    bite of cotton candy while teens and adults wander
    around admiring the charming gardens and the
    sculptures that adorn it. Once the heat rises, it may
    Sponsored by:
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    Ask a question
    Questions & Answers
    8 December 2016|
    AnswerShow all 3 answers
    Response from Inaser | Reviewed this property |
    Joy, I forgot to mention that I have never used the laundry service. I am not sure if they have coin machines or if they do the service themselves at an additional cost. Best, ,ivan
    20 March 2016|
    AnswerShow all 3 answers
    Response from KarenMChelmsford | Reviewed this property |
    I also didn't see any pets and there's nothing on their website about pets
    Room Tips
    "Ask for remodeling room if they have it, ask if the have internet."
    Read review
    "The rooms are comfortable"
    Read review
    "Is clean, nice decorated, the location and the view"
    Read review
    "If you like hard mattresses this is definitely your hotel"
    Read review
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