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Hotel Metropol

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362 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Chambly, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

I stayed 7 nights in this hotel. In 50 years of worldwide travel the front desk staff has to be the most arrogant, unhelpful, unpleasant, unsmiling I have ever had to deal with. Otherwise, the hotel is very well located and clean. Beware, some rooms have frosted windows, and trying to have your room changed after you have checked in... More 

Thank marklanglois
Sydney, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

This place is marketed as 4 star but it certainly is far off the mark. The rooms are run down and musty. The swipe cards for the room needed to be reactivated on a daily basis. The free water comes in the form of a tap in the bathroom that is allegedly safe to drink, and then dripped all night... More 

Thank Angel A

Travellers are raving about these Mexico City hotels

Boca Raton, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We are a family that loves to travel, and we like to do it on a Budget. The most important things that we look on a budget Hotel is Location, Customer Service and Cleanliness. Unfortunately this Hotel was lacking on Customer Service and Cleanliness. The Hotel is in excellent location. Close to everything and on a walking distance to all... More 

Thank Milly M
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I just visited Mexico City and stayed at the Metropol hotel. I was happily surprise of the place, once in the lobby I notice how clean and how good it looked. It was more than I expected for the price. I strongly recommend to include breakfast in your stay it was very good as well. It's not a 5 star... More 

Thank Livier O
London, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 22 October 2016

This hotel has all the things needed to be a top top hotel. But each one of those things is just slightly ordinary. Passable, but ordinary. Of course you get what you pay for, so for the price you shouldn't be too unhappy. The staff seemed friendly enough, the shower worked and pumped out hot water, there was a little... More 

1 Thank Ben Y
Lithgow, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2016 via mobile

I loved this place - be scared at the start but get use to it. Not quite what we get in Australia but that's why we travel. Would recommend this place and its food !!! It looks very dangerous on approach in the early hours but it really is safe. Enjoy your stay.

Thank Clawed1
Lincolnton, North Carolina
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 August 2016

Hotel Metropol is just two blocks from Juarez Metro Stop, so it's easy to reach from the airport; just one ticket. It is clean and comfortable with a great breakfast buffet. There's a very interesting restaurant a couple of doors away connected with Bosforo Mescaleria.

1 Thank peripatetic845
Toronto, Canada
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 August 2016 via mobile

Good hotel, centrally located, only 15 minute walk to zocalo and tons of shops along the way, clean. Nice lobby and hallways. Beds not great nor was the wifi. No fans do leaving windows open means for a noisy night. But a good solid place to stay.

Thank orangelollypops
Auckland Region, New Zealand
Level Contributor
5 reviews
Reviewed 28 July 2016 via mobile

Great location, clean and comfortable. Unfortunately very noisy when I stayed - people in adjacent rooms were partying and smoking in non-smoking areas and no action was taken to stop this. Breakfast buffet had lovely fruit and pastries - hot food was a little slow being replenished, but was also tasty.

Thank Eileen E
Canberra, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2016

Fantastic hotel. Clean, quiet and close to everything. Not much to look out of from the rooms (well the one we were in) but the rest of it made up for lack of scenery. Close to the park and the markets. Great restaurant and staff are very friendly and helpful

Thank Y859OLchrisk

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Staying in Alameda

Neighbourhood Profile
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
In downtown Mexico City, one block from Alameda Central and Palacio de Bellas Artes, you’ll find Hotel Metropol here you can feel completely at home enjoying the contemporary installation an incomparable Service ... more   less 

Additional Information about Hotel Metropol

Address: Luis Moya 39 | Zona Centro, Mexico City 06050, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $56 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropol 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Metropol Hotel Mexico City
Hotel Metropol Mexico City
Hotel Style:
#21 Best Value Hotel in Mexico City
#64 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropol staff and other travellers.
5 questions
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Questions? Get answers from Hotel Metropol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make it to the buffet breakfast. You won't regret it”
 of 5 bubbles Y859OLchrisk, 26 Jul 2016 | Read review
“there aren't great differences”
 of 5 bubbles deyan55, 18 Feb 2016 | Read review
“There are good restaurants and bars nearby on avenue indepencia. Not shown in trip advisor.”
 of 5 bubbles DiannaC308, 11 Sep 2015 | Read review
“Definitely ask for a room with a window, but I don't know if there are any other than suites that overlook the street.”
 of 5 bubbles MausD_12, 9 Aug 2015 | Read review
“Make sure your room does not face onto the shaft that has the fan coming from the restaurant and it can be noisy and the smelly.”
 of 5 bubbles jubliladaviajar, 14 Apr 2015 | Read review
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