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Hotel Metropol

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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404 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Reviewed 10 February 2017

VERY NOISY !!!!The hotel is well situated to all bars restaurant, however no staff speak english except a porter and one reception attention in the morning only!!!!Hotel is very noisy ,internet never works without being log out,TV NEVER Works!!!! Its a fake four star!!!!!!!!!! I WAISTED 5 DAYS OF SLEEP THERE!!!!!

Thank gillesblack2
Twinsburg, Ohio
Reviewed 5 February 2017 via mobile

Cons- Room was not clean-very dusty, floor not vacuumed. Front desk staff was rude when approached to make inquiries & use computer in lobby. Not equipped to handle large groups as part of hotel is currently undergoing construction. Dinners served in makeshift dining area were poor quality. Pros- Good location. Convenient store on corner, just a very short walk to...

1Thank Rnfmanana
Adelaide, Australia
Reviewed 2 February 2017

Location is very good. Within walking distance the presidential palace, Cathedral and cultural precinct.. In the evening one can choose so many local eateries or dine in. Rooms comfortable, clean and plenty of hot water.

1Thank vic452015
Miami, Florida
Reviewed 16 January 2017

This is my third trip to Mexico city staying at the Metropol.It's location is wonderful!.So close to the Alameda Park,Bellas Artes,and various first class museums.Many bars and restaurants nearby.The hotel staff is pleasant and friendly.Room and bathroom are very clean and the bed very comfortable.My only complaint is the poor cable service they use in the tv.Signal was from poor...

Thank bitalala
Lucedale, Ms
Reviewed 9 January 2017

The front desk staff was very friendly and prompt with check-in. Spoke good English. The room was clean with a large bed. Basic dated bathroom but had decent water pressure. We had bottled water to brush our teeth, but my friend drank a frozen drink from the bar downstairs and did in fact get pretty sick that night. The food...

1Thank Latricia21
Delft, The Netherlands
Reviewed 4 January 2017

The best thing about the hotel is the location, it's very central and has a metro stop fairly close by. Make sure you ask for the lock for the safe and use it. When I checked in they didn't mention that you had to ask for the lock for the safe, so just thought the safe was broken unfortunately for...

Thank MattyboyLeiden
Chambly, Canada
Reviewed 20 November 2016 via mobile

I stayed 7 nights in this hotel. In 50 years of worldwide travel the front desk staff has to be the most arrogant, unhelpful, unpleasant, unsmiling I have ever had to deal with. Otherwise, the hotel is very well located and clean. Beware, some rooms have frosted windows, and trying to have your room changed after you have checked in...

Thank marklanglois
Sydney, Australia
Reviewed 12 November 2016

This place is marketed as 4 star but it certainly is far off the mark. The rooms are run down and musty. The swipe cards for the room needed to be reactivated on a daily basis. The free water comes in the form of a tap in the bathroom that is allegedly safe to drink, and then dripped all night...

Thank Angel A
Boca Raton, Florida
Reviewed 2 November 2016

We are a family that loves to travel, and we like to do it on a Budget. The most important things that we look on a budget Hotel is Location, Customer Service and Cleanliness. Unfortunately this Hotel was lacking on Customer Service and Cleanliness. The Hotel is in excellent location. Close to everything and on a walking distance to all...

Thank Milly M
Reviewed 1 November 2016 via mobile

I just visited Mexico City and stayed at the Metropol hotel. I was happily surprise of the place, once in the lobby I notice how clean and how good it looked. It was more than I expected for the price. I strongly recommend to include breakfast in your stay it was very good as well. It's not a 5 star...

Thank Livier O

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04/06/2017 05/06/2017
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Staying in Alameda

Neighbourhood Profile
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood


  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
In downtown Mexico City, one block from Alameda Central and Palacio de Bellas Artes, you’ll find Hotel Metropol here you can feel completely at home enjoying the contemporary installation an incomparable Service ... more   less 

Additional Information about Hotel Metropol

Address: Luis Moya 39 | Zona Centro, Mexico City 06050, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $70 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropol 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Metropol Hotel Mexico City
Hotel Metropol Mexico City
Hotel Style:
#27 Best Value Hotel in Mexico City
#63 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropol staff and other travellers.
9 questions
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Questions? Get answers from Hotel Metropol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply do not stay here and you will be much happier for it”
KerchieArndTheWorld, 9 Apr 2017 | Read review
“ROOM are all the same”
gillesblack2, 10 Feb 2017 | Read review
“choose a room that faces he inner courtyards. Much quieter.”
vic452015, 2 Feb 2017 | Read review
“Make it to the buffet breakfast. You won't regret it”
Y859OLchrisk, 26 Jul 2016 | Read review
“there aren't great differences”
deyan55, 18 Feb 2016 | Read review
5 of 5
US$48* /night
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Prices are for 1 room, 2 adults
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