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Sevilla Palace

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389 Reviews from our TripAdvisor Community

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Showing 87: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The hotel is located in a good location in Mexico City, obtaining the room was simple and quick. Room itself was pretty small, but bed and restroom/shower were clean so in general it was fine for the price. Pool/Jazucci is small but works :-) was fun being at the Jacuzzi while it was raining. My only complaint and is VERY... More 

Thank Ronly Z
1 review
Reviewed 4 weeks ago via mobile

It could be better... dark room, smell bad, small bed for two. Good staff, nice public areas, good restaurants. On 10/30/16 there was a horrible, noisy, private party that disturbed the entire building until 1:30 am.

Thank Airton C
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

I spent one comfortable night there. It is clean. It is within walking distance from/to the historic center. There is a swimming pool on the roof top. The view would be interesting but the glass is dirty and it ruins it.

Thank LUIS G
Level Contributor
9 reviews
4 hotel reviews
Reviewed 25 September 2016 via mobile

Booked by customer. Hotel was great on all fronts. Staff polite, attentive but not "in your face". Room comfortable and spotlessly clean. Only problem was leaky shower cubicle. Bars and restaurants excellent with excellent fare and staff. Thouroughly recommended as a santuary from the city!

Thank PhilWhitworth
Seattle, Washington
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 August 2016

This was an eight-day package deal. I arrived in Mexico City at 6 a.m. this hotel could not let me check in. I called ahead of time to try to get a room they could not. So arriving Mexico I booked a hotel room at another hotel for 7 a.m. to noon the same day. I always booked a double... More 

Thank jeffswen
El Paso, Texas
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2016

As soon as you get to the hotel staff makes you feel at home, Marco is great and room service is fast and courteous. Always being asked if everything is ok or what do you need. Reforma Avenue is spectualar specially during evening, close by restaurants and a Cantina! Great stay!

1 Thank Fernando G
Level Contributor
2 reviews
Reviewed 25 July 2016

nice location, good accomodation, good services, enjoyable experience, room suplied with all the required items like towels, shampoo, shoe cleaner, deposit box and also equipment to iron your clothes.

Thank Raul Ionut S
Queretaro, Mexico
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 June 2016 via mobile

The rooms are kind of renewed recently, but the air conditioner is pretty old. You cannot fix a temperature and even know if it is cooling or heating. Great location if you want to visit the central part of the city. The guy in reception named "Arturo" is not much trying to help. The bussines center was close and I... More 

Thank JUF571
Nashville, Tennessee
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 June 2016

The location is good & despite the language barrier, the staff were friendly. The lobby is quite spacious and clean. The penthouse offers a great view of the city. It's a good place to meet with people. The con is that you have to pay to print boarding passes in the business center and it is NOT 24/7.

1 Thank Kenny L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2016

Conveniently located hotel on Paseo de la Reforma. I stayed at this hotel for a week in May, and they had really nice accommodations. The rooms were a nice size and were clean. The location of the hotel felt safe and the hotel staff was extremely helpful and accommodating. Several metro stops are in walking distance, and there are numerous... More 

1 Thank Melissa B

201 photos of this hotel

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All Traveller Photos (187)
Hotel & Grounds (17)
Bathroom (5)
Room/Suite (26)
View from Room (12)
Business Centre/Function Rooms (4)
Pool/Beach Area (25)
Dining (9)
Family/Play Areas (1)
Other (88)

Management photos: Courtesy of the property manager

All Management Photos (14)
Hotel & Grounds (3)
Business Centre/Function Rooms (2)
Dining (1)
Room/Suite (2)
Pool/Beach Area (1)
Other (5)
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  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting

Additional Information about Sevilla Palace

Address: C. SERAPIO RENDON COL. SAN RAFAEL 124 | Colonia Tabacalera, Mexico City 06030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $84 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sevilla Palace 3*
Number of rooms: 403
Reservation Options:
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Also Known As:
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City
Hotel Style:
#56 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Sevilla Palace staff and other travellers.
6 questions
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Questions? Get answers from Sevilla Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms have no view of anything but the hotel.”
  • room but got stuck with prison walls. It is veru quite though.
  • Windows do not open AC is sub-par
 of 5 bubbles jeffswen, 7 Aug 2016 | Read review
“Clean comfortable rooms in general”
 of 5 bubbles 699FernandoG699, 1 Aug 2016 | Read review
“Business Center has hours of operation.”
 of 5 bubbles 640kennyl, 22 Jun 2016 | Read review
“Rooms in higher floors insulates you from the music from the bar”
 of 5 bubbles ChijiokeO, 30 May 2016 | Read review
“The 18th floor was nice but too high for me in an earthquake prone city. Nice view of a massive city.”
 of 5 bubbles sirenanathalieNyc, 20 May 2016 | Read review
5 of 5
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