Sevilla Palace
Avenida Paseo de La Reforma No. 105, Mexico City 06030 Mexico
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US$76
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US$76
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US$76
US$67
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About
#78 of 475 hotels in Mexico City
Location
Cleanliness
Service
Value
See why so many travellers make Sevilla Palace their hotel of choice when visiting Mexico City. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Sevilla Palace Hotel is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, a concierge, and room service. Plus, guests can enjoy a rooftop pool and a lounge, which have made this a popular choice among travellers visiting Mexico City. For guests with a vehicle, free parking is available.
Nearby landmarks such as Zocalo (2.4 km) and Chapultepec Castle (2.5 km) make Sevilla Palace Hotel a great place to stay when visiting Mexico City.
If you like pubs, Sevilla Palace Hotel is conveniently located near Pizza del Perro Negro, Terrace at Downtown Mexico, and Pata Negra.
During your visit, be sure to check out popular attractions like Palacio de Bellas Artes (1.6 km), Paseo de la Reforma (0.4 km), and Zona Rosa (1.3 km), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Sevilla Palace as you experience all of the things Mexico City has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
89Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
Avenida Paseo de La Reforma No. 105, Mexico City 06030 Mexico
Name/address in local language
Getting there
RevoluciónMexico City Metro10 min
CuauhtémocMexico City Metro10 min
Rental CarsSee all Mexico City car hire
Nearby restaurants
La Distral
432 reviews3 minMexican
Restaurante Condimento Emporio Reforma
575 reviews2 minMexican
Lucerna Comedor
200 reviews4 minMexican
Amaya
233 reviews3 minMexican
See all nearby restaurantsNearby attractions
Paseo de la Reforma
6,403 reviews6 minPoints of Interest & Landmarks
Museo de Cera de la Ciudad de Mexico
800 reviews6 minSpeciality Museums
Monumento y Museo de la Revolucion
1,346 reviews6 minMonuments & Statues
Centro Santa Fe
127 reviews4 minDepartment Stores
See all nearby attractions688Reviews13Q+A24Room tips
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Great service and lots of choices at the breakfast buffet. Large bedrooms and decent size bathroom. However, this hotel is a faded glory which hasn't seen much investment in decoration in a while. This doesn't matter except in the pool area which is tired and neglected. If you don't want to swim then this is a good value hotel within 25 minutes walking of Zocalo and Chapulteca.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Don't bother with the swimming pool unless you just want to cool off.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is very well located. Comfortable rooms, good and attentive service. I will definitely stay there again on another visit to Mexico City. I liked the pool area, which was relaxing, with a great view of the city from the rooftop.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I brought eight people down here on a tour group. We negotiated for a good rate and everything was fine. But when we returned they doubled the rate. management was rude and inconsiderate and would make no consideration for all the business I brought them down there. They also charged the people for breakfast. I canceled my reservation on the spot and encouraged others to do the same. They're crooked and dishonest. I have the names of the managers that I dealt with and they were very unprofessional. They charged me the group leader at rate of $200 per night. My initial rate was $84. That was the agreement they did not honor. So don't stay here. I never will again.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very well located in Reforma from which to explore downtown and not too far from Roma. A little dated but that is reflected in the price. Breakfast was very good for £13 - you can eat as much as you want. All the staff were super friendly and helpful, especially Victor who went to the shop for me to buy me some toothpaste about midnight just after I had landed after a 24 hour journey and had forgotten mine. Maids did a great job on a daily basis. Gym is very basic but has an amazing view, as does the pool. You get an amazing sunset from the rooftop. Would definitely stay here again.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel needs some remodeling. Carpet is grungy and dirty. The toilet and sink drained very slowly!! the pool is not inviting!! Staff is great but this needs sprucing up. TV was out of focus!! The view was very depressing!! I would NOT stay here again. Room was $45 with taxes and not really nice!!! I just stayed here for 6 hours untill I could check in to the Le Merdien!!I also forgot my mask upstairs and asked them for a mask and they had the gall to want 30 pesos!! I dug into my day bag and was lucky enough to find a new mask!!!
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip: Make sure the carpet is clean before accepting the food and dont get a room with a corridor view...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Claudia Cerda, Otro at Sevilla Palace
Responded Jul. 6, 2022
Dear Guest We are very sorry for all the inconveniences you had during your stay with us, believe me that we are going to work on each of them to improve them, we feel sorry because our goal is to meet your expectations and it was not, we hope you will give us the opportunity to have you again with us and demonstrate the true level of service and facilities on which we have built our reputation. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The wifi was terrorific, but the service manager worst, we had to pay three times for a family breakfast, the card terminal didn´t get signal from wifi and make twice the charge, we explain to te manager and explain that we have to be more days over there, but don´t, ha also make us pay in cash, and now is the time that i am fighting with my bank because of this
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Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Claudia Cerda, Other at Sevilla Palace
Responded Mar. 2, 2020
Dear Guest: We appreciate you sharing your comment, as for the internet I check it with my systems department since the coverage is extended so that you had no problem, in reference to my manager and the pay situation I regret what happened, I am giving follow-up to your complaint and in our system the charges do not appear more than one that was of your consumption, however I put your orders for any situation since our intention is not to cause any problem and much less with your bank, we know of the importance that this situation is for you. Again I offer an apology and if I can help you with anything I will gladly do it. Best Regards Claudia ECC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly and helpful concierge and housekeeping. Recreational facilities are comfortable and well kept. Rooftop pool was our favourite option, which has an incredible view of the city and was not crowded.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SevillaPalaceHotel, Asistente Gerencia General at Sevilla Palace
Responded Feb. 18, 2020
Dear Guest: Thank you for sharing your comments! Its a pleasure for us give you a good service. We hope to see you here again! Best Regards Claudia ECC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is having a a very good location ... and a great style ... the swimming pool at the roof top is really great .. it is one of the best in Mexico City reforma área ... some improvements and maintenance / actualisation could be undertaken , Only minor things , as the hotel has some years ... and the elevator , although fast and nice , could be improved
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SevillaPalaceHotel, Asistente Gerencia General at Sevilla Palace
Responded Feb. 12, 2020
Dear Guest: We thank you for sharing your comments. I comment you that a remodeling is being carried out in rooms as well as on the internet that is to say with greater speed and capacity to connect more devices. We have a very big commitment with you our guests and we want to be better in order to achieve greater satisfaction. We will be happy to receive it again!! Best Regards Claudia ECC General Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent Thanksgiving week at the Sevilla Palace. It is a truly full-service hotel. The location is great. All the staff are very friendly and helpful. It was opened in the 1980’s and I’m sure it was a 5- star hotel at that time. It could easily be so again with some face lifting. The breakfast buffet is great and they make great omelets!
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from SevillaPalaceHotel, Asistente Gerencia General at Sevilla Palace
Responded Dec. 26, 2019
Dear Guest: Thank you for sharing your comments and rating, we are pleased to read that you had a good stay here at the Sevilla Palace Hotel. We will be happy to receive you again and continue to provide the service you deserve. Best Regards Claudia Cerda
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well located with a roof top pool, the hotel has all the services you would expect A little dated andbthe rooms could be a bit brighter, but great breakfast and the beds were comfortable Surprised no mini bar in the room Convenience stires and restaurants nearby
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Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$81 - US$91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sevilla palace mexico city, sevilla palace hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityTabacalera / Cuauhtémoc District
NUMBER OF ROOMS
403
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Claim Your ListingSevilla Palace (C̶$̶1̶7̶9̶) C$115 - UPDATED 2023 Prices, Reviews & Photos (Mexico City) - Hotel - Tripadvisor
Frequently Asked Questions about Sevilla Palace
Which popular attractions are close to Sevilla Palace?
Nearby attractions include Paseo de la Reforma (0.4 km), Museo de Cera de la Ciudad de Mexico (0.5 km), and Monumento y Museo de la Revolucion (0.4 km).
What are some of the property amenities at Sevilla Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Sevilla Palace?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sevilla Palace?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Sevilla Palace?
Conveniently located restaurants include La Distral, Restaurante Condimento Emporio Reforma, and Lucerna Comedor.
Are there opportunities to exercise at Sevilla Palace?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Sevilla Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Sevilla Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sevilla Palace?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sevilla Palace?
Many travellers enjoy visiting Basilica de Santa Maria de Guadalupe (7.2 km), Historic Center (Centro Historico) (1.6 km), and Metropolitan Cathedral (Catedral Metropolitana) (1.9 km).
Is Sevilla Palace accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.