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Isaaya Hotel Boutique

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Dakota 155, Napoles, Mexico City 03810 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (267)
Room & Suite (110)
Dining (37)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Isaaya Hotel Boutique
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 436 hotels in Mexico City
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Mexico City? Then look no further than Isaaya Hotel Boutique, a boutique hotel that brings the best of Mexico City to your doorstep.

Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Isaaya Hotel Boutique makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a restaurant during their visit. As an added convenience, there is free parking available to guests.

For those interested in checking out popular landmarks while visiting Mexico City, Isaaya Hotel Boutique is located a short distance from Chapultepec Castle (3.0 km) and Zona Rosa (3.5 km).

When you’re feeling hungry, be sure to check out L'univers du macaron, La Burguesa, and Naat, which are some diners that are popular with locals and out-of-towners alike.

During your visit, be sure to check out La Condesa (1.8 km), which is a popular attraction within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Isaaya Hotel Boutique as you experience everything Mexico City has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Children's television networks
Airport transportation
Rooftop terrace
Baggage storage
24-hour front desk
Car park
Wifi
Breakfast in the room
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish

Location

Full view
84Good for walkers
Grade: 84 out of 100
105Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
534Reviews9Q+A24Room tips
Traveller rating
  • 482
  • 40
  • 9
  • 2
  • 1
Time of year
Traveller type
Language
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Popular mentions
Günter K wrote a review Jul. 24
Germany7 contributions4 helpful votes
… is when the customer comes back and not the product! ;-) ;-) I was here in November last year and I was fascinated about the friendliness and passion of the people who make this hotel such a special place. Despite the hotel with the rooms, cleanliness, breakfast and other services itself, the speciality in this hotel is how much the people working here give to make you feel welcomed and feel like home! Even though they have a hard and lots of work, they let you feel super good and make your stay something very special! Special thanks to Miguel, Rafael, Jasmin and all the others in the background for treating and helping us so nicely! The only thing we missed was that Antonio was not there! ;-) Looking forward to return and we can highly recommend it to everyone!
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: If you need any kind of help or hints during your stay, just speak toothed people working there -...
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Karlos L wrote a review Jul. 12
1 contribution
Super clean hotel with exceptionally friendly staff. Excellent room size with comfortable bed and large shower. Restaurant food and drinks were amazing!! Staff made us feel like family and were very attentive. WTC, restaurant's, shops, banks and grocery store all within walking distance. Will definitely stay here again.
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Date of stay: July 2021Trip type: Travelled on business
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 1 week ago
Dear Karlos, Thank you for taking the time to share your last experience on TripAdvisor. We are extremely glad to hear that everything was above your expectation; that our wonderful staff, location, comfortable rooms and the restaurant were to your liking. We are looking forward to welcome you back again in the near future. Warm regards
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Greg B wrote a review Jun. 2021
5 contributions4 helpful votes
The Good: Beautiful rooms Comfortable beds Wonderful breakfast Friendly and accommodating staff Free water and apples on every floor Good restaurants in neighborhood The Bad: The gym has only one working arobics machine. But the worst part is that the floor is made of the type of black rubber that emits toxic gasses and makes working out very unpleasant. The hotel room can get cold when it's cold outside, however they provide a portable heater in the closet which is sufficient to keep warm Suggestion for Hotel: Replace the black rubber floor in the gym with tile or carpet, something that doesn't emit odors Add a treadmill to the gym
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: There is less noise in the back of the building
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded 3 weeks ago
Dear Greg, Thank you for taking the time to address your opinion on TripAdvisor. We are glad that you appreciated your stay with us, where the attentive service, comfortable beds, amenities on each floor as well as the breakfast were to your liking. About the areas of opportunity mentioned, we will take them into account in order to continue improving our installations. It would be a pleasure to welcome you back in the near future. Kind regards,
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Adriana wrote a review May 2021
1 contribution
This small hotel is the perfect spot in a safe tourist area with a bunch of eating places walking distance. The rooms are spacious and big and yes super clean. The staff is super friendly and I have made this hotel my regular when visiting mexico city. There is a family owned store next door with fresh organic fruits, snacks and cheeses and artisanal bread u need to try and they have a friendly dog that welcomes you! In the hotel the person that always goes above and beyond in customer service is Miguel, make sure you ask for his assistance. Great hotel, great price and good area. Safe travels everyone!
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Date of stay: May 2021Trip type: Travelled on business
Room Tip: Try the organic food store next door!!
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Jun. 1, 2021
Dear guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are so glad to hear that you enjoyed your stay at Isaaya Hotel Boutique where the location, rooms and hospitality were unique. Our entire staff enjoyed catering to your needs all the time; the mention will be send to Miguel. Allow us to be your host again when your plans bring you back to this wonderful City. Kind regards,
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Anna C wrote a review Mar. 2021
1 contribution
My family and I stayed here for 4 nights and the staffs were extremely friendly and helpful. Armando Lopez was the best! Our room was also comfortable and very spacious! Would definitely stay here again when we come next time!
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Date of stay: March 2021Trip type: Travelled with family
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Response from Gerente General, Otro at Isaaya Hotel Boutique
Responded Mar. 15, 2021
Dear Anna, What a wonderful comment, we truly appreciate your words. We are happy to hear that you really loved every aspect at Isaaya Hotel Boutique and that we exceeded your expectations by our hospitality and rooms; your congratulations will be send to Armando Lopez. We hope that you would never forget this moment and to welcome you back in the near future. Warm regards
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PRICE RANGE
US$88 - US$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel and suites del parque, hotel del parque
FORMERLY KNOWN AS
Hotel & Suites del Parque
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityNapoles / Lomas de Chapultepec 5
NUMBER OF ROOMS
26
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Frequently Asked Questions about Isaaya Hotel Boutique
Which popular attractions are close to Isaaya Hotel Boutique?
Nearby attractions include Polyforum Siqueiros (0.3 km), Desertika Spa Nápoles (0.3 km), and Cinemex Platino WTC (0.2 km).
What are some of the property amenities at Isaaya Hotel Boutique?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Isaaya Hotel Boutique?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Isaaya Hotel Boutique?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Isaaya Hotel Boutique?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Isaaya Hotel Boutique?
Conveniently located restaurants include Suntory Del Valle, Cielito Querido Cafe, and Nagaoka.
Does Isaaya Hotel Boutique have an airport shuttle?
Yes, Isaaya Hotel Boutique offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Isaaya Hotel Boutique?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Isaaya Hotel Boutique?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Isaaya Hotel Boutique?
Many travellers enjoy visiting Historic Center (Centro Historico) (5.7 km), National Palace (Palacio Nacional) (6.3 km), and Metropolitan Cathedral (Catedral Metropolitana) (5.8 km).