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Hotel Del Prado

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Hotel Del Prado
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83 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Level Contributor
4 reviews
3 hotel reviews
Reviewed 11 August 2016 via mobile

Beds were hard as a rock , even the pillows. Furniture were old. Limited power outage for computer. Wi-fi very slow. Never go back . The card for the door in all the days I stay doesn't work. The restaurant buffet breakfast was not good. Need to pay the restaurant independently .

Thank Myrna D
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2016 via mobile

You get what you pay more for!!!! This is not a 5 star hotel, it definitely is a 3 star or even 2 star hotel. Rooms are spacious but nothing special about them. I honestly feel like I totally overpaid for what I got. Breakfast buffet is awesome!!!! Staff there are so attentive and treat you extremely great. I will... More 

Thank Jorge Q

Travellers are raving about these Mexico City hotels

Buckhannon, West Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2016

Note that many of the other reviews of this hotel are quite old. As of March 2016 there are new elevators which are speedy. The Internet service is excellent. My room was large and clean. The hotel breakfast was pretty good, but is not U.S. style. There are a number of breakfast casseroles and stews that to someone from the... More 

Thank stephen c
Brownsville, Texas
Level Contributor
2 reviews
Reviewed 12 March 2016

I usually stay at this hotel twice a year because I assist to a convention that is held in one of the halls. The only decent thing here is the food (it's tasty and nice). Besides that, the hotel, along with the staff is totally crap! The beds are terrible, pillows resemble more to a rock than a pillow. They... More 

Thank RobertoDelBosque
Acassuso, Argentina
Level Contributor
118 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 November 2015 via mobile

Stayed for a day and enjoyed the ample room and bathroom including reasonable shower pressure. Breakfast buffet is normal for a mexican hotel but the expresso machine was out of service. They gave me the tv remote at reception and asked me to bring it back on checkout, first time in my life!! Good thing is that there is a... More 

Thank Juan Manuel C
México DF
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 April 2015 via mobile

It was a terrible experience in this hotel, a friend was assaulted and robbed, I think that a bad person works at this hotel and this person offer all your info to the thieves. This "modus operandi" was a man call you at your room and he tells you all about your personal information to make you feel afraid, they... More 

2 Thank Charly H
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 January 2015 via mobile

Location is ok, you have a mall right next to the hotel which makes any need pretty easy to resolve... BUT the people at the front desk aren't at all informed about the facilities. I asked for the gym (I saw they had one on their web page) and they told me they were "social partners" with one of the... More 

Thank ana_mariscal
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2014 via mobile

this is a 20 floor hotel with only ONE elevator in working condition. The Wifi internet did not work at all and the business center which only operates from 8 am to 6 pm, charges for the computer use. Room was ample and very simple. Bathroom was very old.

Thank Ezequiel P
Houston, Texas
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 July 2014 via mobile

I recently spent 2 nights here on a business trip. Functional but only just is the best I have to say about this place. Friendly enough and no complaints on staff but standards are way behind what you may be used to in the US, Europe, Middle East or many of the Asian business, or visitor, hotels. We were using... More 

1 Thank HoustonTravel4
Altadena, California
1 review
Reviewed 19 June 2013

It takes about 20 minutes to get an elevator so stay on a low floor in case you need to walk. Internet service pretty much non existent. There is no gym, no minibar. This hotel is mainly for Pemex employees.

Thank Duffer1936

37 photos of this hotel

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Dining (3)
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Management photos: Courtesy of the property manager

All Management Photos (21)
Room/Suite (3)
Business Centre/Function Rooms (1)
Dining (4)
Hotel & Grounds (4)
View from Room (5)
Other (4)
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hotel Del Prado

Address: Avenida Marina Nacional 399 | Col Veronica Anzures, Mexico City 11300, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $100 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Del Prado 3*
Number of rooms: 358
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Also Known As:
Del Prado Hotel
Hotel Del Prado Mexico City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are the ones not in this hotel”
 of 5 bubbles RobertoDelBosque, 12 Mar 2016 | Read review
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