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Camino Real Polanco Mexico

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Camino Real Polanco Mexico
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1,058 Reviews from our TripAdvisor Community

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Showing 523: English reviews
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New York
Reviewed 4 days ago NEW

As with many hotels in Mexico City this one is a big one. What good about it, if you too tired to deal with the traffic you can just stay in the evening and hop from a bar area to 4-5 restaurants of your choice. Bice is no longer there, but there is still plenty to pick from.

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Helpful?
Thank AndreNewYork
Reviewed 2 weeks ago via mobile

Stayed here three nights together, then one night before returning home. The first room was very nice -close to the elevator, quiet. Nice hot water, great shower. Had the pleasure of watching American Football playoffs with Mexican-speaking commentators (and Mexican subtitles).. I tried to sign on for internet connection the first day, the second morning, and the second afternoon. FINALLY...

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Helpful?
Thank Anne C
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Trip advisor and for the trust you have placed in our hotel, by choosing it for your stay at Camino Real Polanco México City. Hoping to welcome you for your next stay with us, we will very glad to have...

Chicago, Illinois
Reviewed 3 weeks ago

The decor and art work is unbelievable. There is a Blue Bar in the lobby which is situated on top of a shallow pool with rocks on the bottom of the pool. You walk over a bridge to get to the pool. Should not have too much to drink or you would get dizzy walking over the water.

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Helpful?
Thank Elizabeth P
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at the Camino Real Polanco hotel in Mexico City, I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near...

Naperville, Illinois, USA
Reviewed 3 weeks ago

I stayed here for a business trip. The location is good, the rooms are comfortable and the staff was friendly. For my next trip, I will come back. My company travel policies switched us to this hotel vs another well known hotel in the Polanco area, no doubt, because this hotel is not as expense. And while, it may not...

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Helpful?
Thank jkozik
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel Camino Real Polanco Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you...

Los Angeles, California
Reviewed 4 weeks ago via mobile

This hotel is the perfect location to visit all the museums that are walking distance! When you exit the hotel, you make a right onto the street and cross directly straight and is the Bosque de Chapultepec. The pharmacy is a block away to the right hand side exiting the hotel. It is open 24 hrs a day, in case...

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Helpful?
Thank PamelaSolis
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Trip advisor and for the trust you have placed in our hotel, by choosing it for your stay at Camino Real Polanco México City. Hoping to welcome you for your next stay with us, we will very glad to have...

Philadelphia, Pa
Reviewed 5 weeks ago

I recently stayed at the Camino Real. I have stayed at the Four Seasons and this hotel when I have traveled to Mexico City. While, the Four Seasons is deemed a luxury property I prefer this hotel. The location is good and there are a number of restaurants at the location, a small gym and pool. The room have over...

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Helpful?
1Thank joanz359
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel Camino Real Polanco Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you...

Reviewed 16 January 2017 via mobile

Stayed here while visiting the local office. Staff are great and very willing to help. Great gym, eight restaurants, outdoor pool. No problems finding a quiet spot to work or have a conversation. Located across the street from numerous attractions.

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Helpful?
Thank John J
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Trip advisor and for the trust you have placed in our hotel, by choosing it for your stay at Camino Real Polanco México City. Hoping to welcome you for your next stay with us, we will very glad to have...

Reviewed 15 January 2017

It is a very well known hotel. Beautiful mexican contemporary architecture and fine service. Service is good. Location is convenient. Parking extremely expensive. Too much traffic except on week ends. Popular venue for organized events. In organized events food is just good nothing expectacular but looks very nice.

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Helpful?
Thank Sandra V
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at the Camino Real Polanco hotel in Mexico City, I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near...

Mumbai (Bombay), India
Reviewed 11 January 2017

Had a terrible experience at This property of Camino Real. Prices were sky high and on top of it breakfast, internet and water bottle was chargeable. Rooms were average, and they even messed up not giving me the bills for room service I ordered, though they insisted on immediate cash payment every time i availed room service. Surprisingly Camino Real...

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Helpful?
Thank JeffreyVarghese
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

I would like to thank you for the time you took to review your recent experience at the Camino Real Hotel Polanco in Mexico City, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in....

fort lauderdale
Reviewed 6 January 2017

I stay here all the time while traveling in Mexico City. The hotel is perfectly located so you can walk to Reforma and Polanco. It's staff is extremely attentive and all are work-a-holics!!! The place is spotless and always try to get a room on the garden/pool with a terrace. it's devine and very tranquil. The pool is always warm...

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Helpful?
1Thank pricklesngoo
Ignacio P, Director General at Camino Real Polanco Mexico, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel Camino Real Polanco Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Camino Real Polanco is unique architectural concept, created by highly-regarded architect Ricardo Legorreta. This space is considered a Hotel-Museum for its beauty and art collection. It opened its doors to the public on July 25, 1968, combining modern features with shapes clearly reminiscent of Prehispanic pyramids, the elements of which merge together to create a wonderful architectural work. Camino Real Polanco has hosted two soccer World Cups and the Olympic Games, as well as over 210 official visits from presidents and kings from all over the world. Category 5 Stars / 4 Diamonds ... more   less 

Additional Information about Camino Real Polanco Mexico

Address: Liebnitz 100 Col Anzures | Colonia Anzures, Mexico City 11590, Mexico (Formerly Camino Real Mexico City)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $196 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Polanco Mexico 4*
Number of rooms: 712
Reservation Options:
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Also Known As:
Camino Real Mexico City Hotel Mexico City
Camino Real Hotel Mexico City
Mexico City Camino Real
Camino Real Polanco Mexico Mexico City
Hotel Style:
#32 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Polanco Mexico staff and other travellers.
7 questions
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Flagstaff
5 months ago

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Questions? Get answers from Camino Real Polanco Mexico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not have a good suggestion”
 of 5 bubbles 381elizabethp, 31 Jan 2017 | Read review
“best to avoid this hotel”
 of 5 bubbles JeffreyVarghese, 11 Jan 2017 | Read review
“Choose close to elevator and the walks can be long to get to the reception”
 of 5 bubbles Globe_travel1964, 5 Jan 2017 | Read review
“Make sure you ask how far your room is from the elevators. It would take me 5-7 minutes just to walk from my from to the elevator”
 of 5 bubbles coltongardner09, 9 Nov 2016 | Read review
“Choose room to the garden/swimming-pool”
 of 5 bubbles MariaJesus_Alonso, 5 Oct 2016 | Read review
5 of 5