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Camino Real Polanco Mexico

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1,015 Reviews from our TripAdvisor Community

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There are newer reviews for Camino Real Polanco Mexico
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Showing 506: English reviews
Henley on Thames Oxfordshire
Level Contributor
162 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 4 May 2014 via mobile

This is in the Polanco district of Mexico City so nice area but the hotel is on a main road. It can be noisy on the road side rooms and if you are on a wing the hot water was sporadic which they seem to know but don't care about. There are lots of staff but service is not 5*... More 

Helpful?
1 Thank Julia M
Campinas, SP
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 28 April 2014

Horrible room that needs a full refresh. The room was very dark, had a damaged front door, the bathroom was in a poor condition, the carpet and the furniture seemed to be very old. The only good aspect was the food, which for me was very good.

Helpful?
2 Thank Augusto W
Sydney, Australia
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 April 2014

I've stayed in this hotel a few times over the past 5 years and every time I tried to like it but I can't. It is not a hotel for a business traveller- if you have suitcases they have to go down the massive stairs without a ramp or an elevator, reception is pretty much always busy and it hasn't... More 

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Thank Lena S
Goleta, California
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 April 2014

this was just awful, had to wear socks in the dirty room, carpet realy was sick. not 5 star as advertized, a 2 star mexican style at best. Never book this airport hotel, you will hate it every second you are there.

Helpful?
2 Thank Brent K

Travellers are raving about these Mexico City hotels

Rancho Santa Fe, California
Level Contributor
428 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 9 April 2014

This hotel designed by one of the most recognized Mexican Architects is a landmark for Mexico City Polanco area. Close to the museums and great restaurants is the perfect locations. Rooms need to be updated though, but this hotel has a few excellent restaurants such as Morimoto and Centro Castellano.

Helpful?
Thank AlbertoMay
Miami, Florida
Level Contributor
154 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 25 March 2014

This property, whilst boasting impressive architecture and a good location, certainly is ill prepared to receive business travelers. I used this property a number of times in the past, but it seems that rigidity and bureaucracy have taken over. My company has deals with several hotels, which mean breakfast and WiFi are generally included. Also, usually hotels do their best... More 

Helpful?
Thank SAmTrax
Detroit, Michigan
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 March 2014

Been here for the week and its been a good one thus far. No time for vacation all business, so breakfast service is important to me. Buffet service was good, fresh, and good turnover. Wait staff very attentive and timely. A great way to start the day. Rooms were nice size and comfortable. Of course being out late as such... More 

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Thank FollowthepathCC
Thunder Bay, Canada
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 March 2014

This is a large, rambling hotel situated on the edges of the Polanco district. The hotel staff are nice, for such a large hotel, and the breakfast is excellent - the widest range of fresh fruit and vegetable juices that I have encountered anywhere! The location is not the best if you like to wander around the area, although Chapultepec... More 

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Thank rothar-gorm
Edmonton, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 March 2014

I have stayed here twice but will not go back. After arriving at one a.m. I found no bottled water in the room (the room bar was locked) and most of the bed's decorative cushions were on the floor. Obviously the staff didn't expect the room to be occupied. There was nothing in the room listing the hotel restaurants or... More 

Helpful?
Thank Jo Ann C
Guatemala City, Guatemala
Level Contributor
171 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 March 2014 via mobile

Good hotel, bit expensive but great spaces, great services and good restaurants . The not so good thing its nothing near or walking distance but a lot of restaurants to choose from The gym its a bit small but good for a road trip...............

Helpful?
1 Thank Jose S

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Camino Real Polanco is unique architectural concept, created by highly-regarded architect Ricardo Legorreta. This space is considered a Hotel-Museum for its beauty and art collection. It opened its doors to the public on July 25, 1968, combining modern features with shapes clearly reminiscent of Prehispanic pyramids, the elements of which merge together to create a wonderful architectural work. Camino Real Polanco has hosted two soccer World Cups and the Olympic Games, as well as over 210 official visits from presidents and kings from all over the world. Category 5 Stars / 4 Diamonds ... more   less 

Additional Information about Camino Real Polanco Mexico

Address: Liebnitz 100 Col Anzures | Colonia Anzures, Mexico City 11590, Mexico (Formerly Camino Real Mexico City)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $173 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Polanco Mexico 4*
Number of rooms: 712
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Also Known As:
Camino Real Mexico City Hotel Mexico City
Camino Real Hotel Mexico City
Mexico City Camino Real
Camino Real Polanco Mexico Mexico City
Hotel Style:
#33 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Polanco Mexico staff and other travellers.
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Flagstaff
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask how far your room is from the elevators. It would take me 5-7 minutes just to walk from my from to the elevator”
 of 5 bubbles coltongardner09, 9 Nov 2016 | Read review
“Choose room to the garden/swimming-pool”
 of 5 bubbles MariaJesus_Alonso, 5 Oct 2016 | Read review
“choose room facing courtyard for noise reduction yet the rooms facing outside are more private balcony”
 of 5 bubbles 779denas, 12 Sep 2016 | Read review
“avoid rooms facing the street , if you get one immediately ask to change the room or you will have some sleepless nigths”
 of 5 bubbles Bert992016, 9 Sep 2016 | Read review
“Start by tasting their Tortilla Soup before choosing a nice room!”
 of 5 bubbles samgJ3855VR, 21 Aug 2016 | Read review
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