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Hilton Mexico City Reforma

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Hilton Mexico City Reforma
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1,702 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Showing 938: English reviews
Toronto, Canada
Reviewed 1 week ago

We stayed at Hilton as we love its central location. We were able to walk to a lot of attractions. Park Alameda is right in front of the hotel and is always buzzing with activities. We have strict dietary requirements for health reasons and were worried about the food we would get. But Miguel at the front desk sent an...

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Helpful?
Thank Arun M
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear Arun M, Thank you so much for share your experience with our TripAdvisor users. It has been a pleasure to see you at our hotel. Is great to read the extraordinary experience that you had. We tried to make our best to bring you the quality of service that you were expecting from us. Is really important the recognition...

Berkeley, California
Reviewed 1 week ago

My daughter and I had our hair cut and styled by Patricia. She did an awesome job! We were both very happy - the best haircut I've had in a long time. Mutes Gracias, Patricia! We'll be back the next time we are in Mexico City.

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Helpful?
Thank sarahnasgovitz
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear sarahnasgovitz, First of all I would like to thank you for your staying with us. We are proud that your experience at the Spa was great, we will share your comments with Patricia, she will be more than happy to read it. We will continue making unforgettable experiences at out hotel, and hope to see you soon during your...

Berkeley, California
Reviewed 1 week ago via mobile

We really enjoyed our stay! The staff was friendly and polite. The rooms were very large and clean. The location was perfect for tourists. Lots of street vendors and incredible food. Go and see the Ballet it was amazing!

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Thank 367dustinm
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. 367dustinm, We would like to thank the preference at choosing Hilton México City Reforma, it is great to read that you enjoyed your stay with us. Our goal is to achieve the full satisfaction of all our guest so they can have an amazing experience with us. We really hope to have you one more time with us....

Longview, Washington
Reviewed 2 weeks ago

The Hotel is very tastefully appointed. It is clean, comfortable, with a great spa and fitness club. Best of all is the Hilton Honors Diamond Class Lounge on the 26 floor, with it's incredible views and food!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank darby808h
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. darby808h, We would like to thank you for choosing Hilton México City Reforma for your stay, and your loyalty as Diamond member. It is satisfactory to read that we met your expectations and you enjoyed your stay with us. Hope to have you one more time with us for further occasions. Jorge Gutierrez General Manager

New York, United States
Reviewed 2 weeks ago

My wife and I stayed for the weekend on the way back to the USA. When reception learned it was my birthday they sent us a pastry with a nice birthday message, among other special ways to make us feel welcome.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jonasr945
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. Jonasr945, We would like to thank you for the review you wrote us, it is very important the feedback you gave us because this helps our staff to keep the same path in orther to fulfill the complete satisfaction of all our guest. In Hilton we have the philosophy that we must create amazing experiences to all our...

Austin, Texas
Reviewed 2 weeks ago

We visited the hotel in Jan 2017. We stayed on the executive floor and enjoyed the lounge services. The hotel service was great from the moment we walked into the hotel. They dropped out a little gift every afternoon to our room. Which was greatly appreciated Make sure to leave a tip in the room for housekeeping, you will get...

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Helpful?
Thank CWTX1
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear CWTX1, Greetings from Mexico City !!!! The recognition from our guest is one of the most important things for us, because with that we can see if we are creating unforgettable experiences. And reading your review we thing that we have met your expectations. Thank you so much for the lines that you have written and to share with...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Loved it, right in the heart of Mexico City. The staff was great, service impeccable. The rooms were as you would expect from a Hilton, always ok. Overall a safe choice for a hotel in DF, would recommend it to anyone.

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Thank ottovennik
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear ottovennik, On behalf of the Hilton Mexico City Reforma Staff, I would like to thank you, for share your experience through TripAdvisor and also for the recommendation that you are making for them. Is great to see that we met your expectations and that you enjoyed your stay. As you mentioned the zone is really safety so you can...

Reviewed 3 weeks ago via mobile

The executive lounge at the Hilton Reforma had excellent food and drink; but it is the service that will bring me and my colleagues back. Mireilla and Leo were fantastic hosts and made us feel welcomed and valued!!! Please thank them for me. I will definitely be back and it is because of your great staff. Thank you, Gary

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Thank Gary2222017
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Mr. Gary2222017, Thank you for choosing Hilton México City Reforma for your last trip to the city, we would like to thank your time for sharing this review about our staff and the experience you have with our executive lounge, this comments help us to keep the same path in order to achieve the complete satisfaction of all our...

Jacksonville, Florida
Reviewed 3 weeks ago

The Hilton Mexico City Reforma was as good as most high end hotels around the world. Accommodations are excellent and staff very friendly. We had access to the executive floor where the breakfast and afternoon snacks were excellent. The view from the room was very nice, given that Mexico City is not the most spectacular city. The location is also...

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Thank DGVTrav
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear DGVTrav, Is wonderful for all the staff who makes Hilton Mexico City Reforma, to read a review where we can see that you had an excellent experience with us. Thank you so much, and we really appreciate the words that you have written this impulse us to continue working for out guests. Is great to hear that you enjoyed...

Denver, Colorado
Reviewed 3 weeks ago

The location was excellent I am a diamond member they told me I was being upgraded to a Junior suite but then charge me for it as I was leaving I was in a rush and didn't have time to argue the room itself was just a standard room with a very long hallway and the air conditioning in the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank psbmd25
GMReforma, Manager at Hilton Mexico City Reforma, responded to this review

Dear psbmd25, First of all I would like to thank you for your staying with us. I would like to thank you for your feedback. We appreciate your loyalty as a Diamond member and care about your wellbeing while staying with us. Please receive my sincere apologies if we were not able to make your stay exceptional. I allow myself...

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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from the five-star Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Av. Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $212 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Expedia, Booking.com, Hotwire, Cancelon, Travelocity, Priceline, Jetsetter, TripOnline SA and HotelQuickly so you can book your Hilton Mexico City Reforma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
23 questions
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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant on ground floor is very good. Not directly related to Hilton, but you can charge back to your room.”
 of 5 bubbles 721kaleema, 18 Feb 2017 | Read review
“Great Views, Executive Floor, Executive Lounge, Great restaurants”
  • Views of Alameda park from the 25th floor
 of 5 bubbles CWTX1, 5 Feb 2017 | Read review
“High floors and on the corners.”
 of 5 bubbles DGVTrav, 1 Feb 2017 | Read review
“We were on the 25th floor and had a fabulous view of the city and mountains.”
 of 5 bubbles RFMattick, 20 Jan 2017 | Read review
“We were very happy our room had a view of the park and Palacio de Bellas Artes.”
 of 5 bubbles DolleyMaszola, 15 Jan 2017 | Read review
5 of 5