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Hilton Mexico City Reforma

Hilton.comUS$139*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Mexico City Reforma
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1,834 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Mexico City Reforma
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Showing 1,023: English reviews
Reviewed 15 January 2016

Booking ahead secured a good price & is advisable because the advertised rates at the front desk are a lot higher. The overall standard seems better than most Hiltons, especially with in-house dining - the breakfasts were really excellent. Located in the heart of the city it is close to many museums & iconic sites. Downside: I was tired after...

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Helpful?
Thank Jon-Irene
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Jon-Irene, First of all I want to thank you for taking the time to write such a nice a review of your visit to our property. It is good to know that the service from our Team Members was very good, and that you enjoyed our facilities in general. Your comments are really important for us. We hope to...

Miami, Florida
Reviewed 13 January 2016

We just came back from Mexico City and had a great trip. Starting with the hotel which is greatly located within walking distance of great museums, the cathedral, Zocalo, restaurants, shopping, etc. We staid on the 26th floor and we had great views of the city and the mountains beyond. Buffet breakfast included daily, free internet if you are a...

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Helpful?
Thank Jaime L
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Jaime L, Thank you for writing such a nice review from your last stay at our property. We are happy to read that you enjoyed our privileged location, your room view, and amenities in general. Your comments are key to improve our services and offer our guests the service they deserve. We will be pleased to welcome you back...

Washington DC, District of Columbia
Reviewed 11 January 2016

I used a free night to stay here, and they gave me an absolutely fabulous room with an extraordinary city view. But at checkout, the young man at the front desk (I wish I'd written down his name) was so rude and arrogant, I left with a bad feeling. It's a shame, because this is a really nice property (the...

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Helpful?
Thank VagabundoDeCorazon
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Chris T, Thank you for taking the time to write a review about your recent stay at our hotel. I am very sorry to hear that your experience at your check out left you with a bad feeling. Guest feedback is incredibly important to us and we will use your comments to improve our on-property experience. We hope you...

Texas
Reviewed 6 January 2016

We stayed here for three nights in between Christmas and New Year. About 25 minutes via taxi from the airport and the excellent service began. We had access to the executive lounge and they also use that lounge for check in and check out for Hilton Honors members which was very nice. Every day there is a nice breakfast buffet...

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Helpful?
2Thank SLKspingirl
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear SLKspingirl, First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important for us. It is good to know that you had such an exceptional stay at our property, and that you enjoyed our services and amenities. We hope to welcome you back at Hilton Mexico City...

Oakville, Canada
Reviewed 4 January 2016

Hilton Reforma is centrally situated, with the entire Historic district within walking distance. The Alameda Park right across from the hotel is indeed a refreshing touch. The staff of the hotel was eager to go out of their way to help us. Their competence was above average compared to other world class brand hotels we have stayed at, in major...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joe J
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Joe J, First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important to improve our services. It is good to know that you enjoyed our privileged location, and our services in general. We hope to welcome you back at Hilton Mexico City Reforma. Sincerely, Jorge Gutiérrez...

Houston, Texas
Reviewed 31 December 2015

My family arrived in Mexico City on an early flight and was hoping for an early check-in. When we arrived, the hotel staff informed us that our room would be ready in 25 minutes. In 25 minutes our room was not ready so the hotel staff offered us an upgrade and a treat of our choice- it was 11am and...

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Helpful?
Thank Victoria A
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Victoria A, First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important. It is good to know that you and your family had a great time at our property, and that our Team Members were friendly and helpful during your stay. We hope to welcome you...

Houston, Texas
Reviewed 30 December 2015

As good as any other Hilton stay. Courteous and helpful staff. Noticed that using a hotel provided taxi service is much better and cost efficient compared to stopping a random taxi on the street - safer as well.

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Helpful?
1Thank TexasTourist2013
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear TexasTourist2013, First of all I want to thank you for taking the time to write a review. Guests feedback is truly important, and we are happy to know that Team Members were courteous and helpful. We hope to welcome you back whenever your travels bring you to Mexico CIty. Sincerely, Jorge Gutiérrez General Manager

Los Angeles, California
Reviewed 30 December 2015 via mobile

Loved this place, they treated us like royalty! They attended to us with white gloves I love this place, we were transferred here because hotels.com booking for Howard Johnson was a dump and when I come here to Mexico again without hesitation I will stay here for sure!!

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Helpful?
Thank RubenV76
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear RubenV76, First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important, and we are happy to know that you loved staying with us. We enjoyed to have you as our guest. We will be pleased to welcome you back whenever your travels bring you to Mexico...

Orangevale, California
Reviewed 28 December 2015

Hotel is located in a perfect location to go to all turistic areas. The personal was professional and courteous. Very knowledgable to recommend places to eat with good food near by. The rooms were clean, modern and very comfortable. We needed to check out a little later and they were very accommodating.

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Helpful?
2Thank ChicaViceroy
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear ChicaViceroy, Thank you for writing such a nice review from your last stay at Hilton Mexico City Reforma. I am happy to read that you enjoyed our privileged location, and facilities in general. It is good to read that Team Members were professional and courteous. We appreciate your comments, and we hope to welcome you back soon. Cordially, Jorge...

Sydney, Australia
Reviewed 25 December 2015 via mobile

I've loved my experience from beginning to end. The staff are great from the ease of booking and organising my airport pickup with Jaime Garcia, to my friendly and professional airport driver Ulises and friendly staff at reception, room service and throughout the hotel. The room is clean with a comfortable bed (great after 24 hours of travel) and the...

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Helpful?
Thank Katieeight
GMReforma, General Manager at Hilton Mexico City Reforma, responded to this review

Dear Katieeight, First of all I want to thank you for taking the time to write such a nice review. Guests feedback is truly important for us. It is good to read that you loved the experience at our property, from the facilities to the team members service. We hope to welcome you back during your next visit to Mexico...

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11/06/2017 12/06/2017
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Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the heart of Mexico's historic center from Hilton Mexico City Reforma hotel, situated alongside the city's finest architecture, theatres, embassies and art galleries. Only a 20-minute drive from Mexico City International Airport, this Mexico City hotel is conveniently located close to the bustling financial and business areas. Our Hilton Reforma hotel is recognized as the best of Mexico City hotels - named 'Best Hotel for Business Travelers' by TripAdvisor - and boasts an impressive conference and event space that accommodates more than 4,000 people with ease. Relax in our 25-meter rooftop pool, work out in the fully equipped fitness center or enjoy a delicious meal in one of the three hotel restaurants offering international cuisine or at our lobby bar. ... more   less 

Additional Information about Hilton Mexico City Reforma

Address: Avenida Juarez 70, Mexico City 06010, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: $191 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mexico City Reforma 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hilton Mexico City Reforma Hotel Mexico City
Hotel Style:
#7 Family Hotel in Mexico City
#8 Romantic Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#16 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Reforma staff and other travellers.
26 questions
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over a year ago
9 months ago

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Questions? Get answers from Hilton Mexico City Reforma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an even numberd room for great view”
Critics_Critic, 20 May 2017 | Read review
“Alameda view”
PaulinaM400, 18 May 2017 | Read review
“High floors have terrific views of they city and are also renovated”
AmandaC566, 18 May 2017 | Read review
“Don't worry too much about which floor you get, as sound proofing is really good.”
pickybiz, 9 May 2017 | Read review
“If you can spring for the executive floors, ask for one with a view over the park, and enjoy the included executive lounge amenities.”
Sanfranciscotown, 7 May 2017 | Read review
5 of 5
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US$139* /night
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Prices are for 1 room, 2 adults
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