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Barcelo Mexico Reforma

998 reviews
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Traveller (405)
Room & Suite (164)
Pool & Beach (14)
Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“sonora grill”(12 reviews)
“el caballito”(5 reviews)
“great location”(41 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Barcelo Mexico Reforma
Special Offer: 10% dto. CITYESCAPE
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (998)Write a Review
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123
87
34
10
19
Show reviews that mention
All reviewssonora grillel caballitogreat locationnice hotelhotel was recently renovatedhidalgo metro stationroom servicethe bell boyindoor poolgreat gymearly checklobby barbreakfast includedwalking distancehistoric districtfront desk staffspacious rooms
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1 - 5 of 273 reviews
Reviewed 4 days ago

I traveled in the months after the earthquake so I was looking for a solid structure as well as a safe, well-positioned, international hotel in Mexico City. I had stayed here years before, when it was the Melia, and liked the location so I gave...More

Thank Maria G
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 3 days ago

Dear Maria G, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience....More

Hotel's Favourite
Reviewed 13 September 2017 via mobile

I was here last week during the earthquake and the staff was amazing helping us evacuate! The building was swaying and although very frightening being on the 18th floor, the hotel stood up very well. Amazing engineering and SUPER PROFESSIONAL STAFF guiding us in he...More

1  Thank David G
Management response:Responded 14 September 2017

Dear David G, thank you for your preference in Barceló Mexico Reforma and for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed...More

Reviewed 1 week ago via mobile

Sorry guys but now that it is a Barcelo it seems the good service and SERVICE itself left, too Not hot water, safety deposit boxes TOO small for laptops not even a small one(mine is 13 inches) internet is a pain.More

Thank Ilove2travel2009
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 1 week ago

Dear Ilove2travel2009, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share...More

Reviewed 3 weeks ago

My wife and I stayed at the Barceló Mexico Reforma in late December. We immediately were made feel welcome as very important guests. The service was exceptional at every level, especially by two members of the wait staff, Itzel and Guillermo. We highly recommend this...More

Thank Joe R
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 2 weeks ago

Dear Joe R, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time...More

Reviewed 4 weeks ago

Best location, walking distance to many monuments (Angel of Independence, Revolution....), lovely fountains and nice restaurants. Room is spacious, clean and bright. Good breakfast, fast wifi. Nice decorations for Christmas Holidays. Less than thirty minutes to MEX Airport.More

Thank Tuyet Hong H
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 3 weeks ago

Dear Tuyet Hong H, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$108 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Mexico City
#22 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (405)
Room & Suite (164)
Pool & Beach (14)
Dining (10)
Hotel & Grounds (329)
Business Centre & Event Rooms (18)
Bathroom (14)
Family and Play Areas (5)
Questions & Answers
Ask a question
17 September 2017|
AnswerShow all 2 answers
Response from John G | Reviewed this property |
El hotel cuenta con spa con servicios que pueden ayudarle con sus necesidades.
0
Votes
Dario R
17 May 2017|
AnswerShow all 6 answers
Response from Elliot M | Reviewed this property |
Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call... More
1
Vote
Luisa B
1 May 2017|
AnswerShow all 2 answers
Response from TouranIR | Property representative |
Dear Stella, thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon! With kind regards Touran I. Rateb (General... More
0
Votes
Room Tips
"The best rooms are always on the top floors!"
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"Try getting a room overlooking Reforma for the best views,."
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"Never book it whatsoever the deal is!"
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"The beds are amazing ask for a nice view. Mine was on the 9th floor... not so hot. Ask to face Reforma Ave..."
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