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Barcelo Mexico Reforma

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Room & Suite (224)
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Certificate of Excellence

About

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Service
Value
Certificate of Excellence
Barceló México Reforma fully renovated located in Reforma offers a prime location for business and leisure travelers, ideal for explore Mexico's history and rich culture.Excellent location allows us to be close to the most important companies in the city & financial district.Paseo de la Reforma Allows quick access to Polanco & It is also just 20 minutes from Mexico City International Airport.100% Smoke-Free Hotel.Free WI-FI
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
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Special Offer:Additional 10% off
Hotel deals
1,767Reviews
789Photos
47Q+A
79Room tips
Traveller rating
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Popular mentions
After a very long day of travel, it was so refreshing to exit the car and be treated by kind, helpful doormen. They were so kind and attentive and took care of everything for us. Every staff member went above and beyond to make us feel welcome. Our room was on the 20th floor.
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Hotel's Favourite
We were so pleased with our experience at this hotel. It is a very modern hotel in a perfect location to historical as well as modern attractions. Our room was very large, nicely appointed, and had a lovely view of the city. There are at least restaurants attached to the
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Response from PoteroHBMR, Gerente at Barcelo Mexico Reforma
Responded Dec. 11, 2018
Dear Maureen, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló México Reforma was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are also very pleased that you enjoyed the location of the property. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Ena Navarro Quality and Service
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I had booked a larger room 5 months in advance. When we arrived in the evening, we were given the correct size of room but the room was cold and damp. I turned the heat on using the thermostat and we went to bed into a cold bed. Throughout the night we were cold and it was
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Response from PoteroHBMR, Gerente at Barcelo Mexico Reforma
Responded 2 days ago
Dear Dennis07, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. As well as the kind comments you have left about myself and Gabino will be transmitted so we can keep up the good work. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Ena Navarro Quality and Service
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Large resort style hotel that crys for remodel. Breakfast area was too crowded and hard to get omelet ..bathroom Water pressure was low and faucet literally broken came off . Requested King bed but was given two double . This hotel lacks of atttention to details . Too much hit
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Review collected in partnership with Barcelo Hotels & Resorts
Response from PoteroHBMR, Gerente at Barcelo Mexico Reforma
Responded 2 days ago
Dear MALIAC88, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit. Ena Navarro Quality and Service
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Over all a nice hotel but beware if maintenance requests being left in this condition like our toilet. And on the way out they turned out door card over for cleaning service into do not disturb. February 17, 2019 room 1730
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Response from PoteroHBMR, Gerente at Barcelo Mexico Reforma
Responded 2 days ago
Dear Jf10295, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBarcelo Mexico Reforma
The Junior Suite at Barcelo Mexico Reforma
Photo provided by managementBarcelo Mexico Reforma
Suite Presidencial
Photo provided by managementBarcelo Mexico Reforma
Baño Remodelado
Vista della città dalla camera
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12345645
Yes there is a coffee maker and supplies in each room, and bottles of water. Also there is a Starbucks down in the lobby.
1 vote
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Since I stayed in October, I really did not hear about New Year celebration, I would suggest writing or calling directly to the hotel
0 votes
These hotels usually have a New Year's event. Recomend call the hotel
1 vote
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Yes, you basically stay on the same street. From the hotel to Bellas Artes it is about a 10 -15 minute walk. (If that) You will pass a huge park on your left, then a monument and then Bellas Artes. After that you cross the street which is practically only pedestrian, continue walking straight through Downtown shops and you will walk right into the Zocalo, where the Cathedral and National Palace are. From Bellas Artes to the Zocalo is about 10 -15 minutes (if that). Easy walk.
1 vote
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I do t think we had a premium suite, if I remember correctly we had to pay extra for the breakfast
0 votes
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12345610
"Get guest services involved to sort out difficulties."
"The higher the better city view."
"Don’t go for room 1214. It’s on a corner and has the faults described above."
"If you want to get access to the lounge facilities, select the premium rooms at floors 12 and 14"
"Ask for quieter rooms that are located away from the major streets."
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PRICE RANGE
US$97 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia mexico reforma hotel mexico citymelia mexico city reforma
FORMERLY KNOWN AS
Krystal Grand Reforma Uno Mexico City
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityTabacaleraCuauhtémoc District
NUMBER OF ROOMS
505
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