Galeria Plaza Reforma
Calle Hamburgo 195 Colonia Juarez, Del. Cuauhtemoc, Mexico City 06600 Mexico
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US$110
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US$110
US$121
US$84
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#46 of 475 hotels in Mexico City
Location
Cleanliness
Service
Value
Travellers' Choice
Galeria Plaza Reforma offers a variety of 436 rooms and suites. Safe Travels by WTTC. For our corporate travelers we provide three Executive Floors with access to our exclusive Executive lounge. The hotel's central location close to Reforma Avenue is perfect for both business and leisure, being close to main touristic and business spots.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Paid private parking on-site
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
236Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Contact
Calle Hamburgo 195 Colonia Juarez, Del. Cuauhtemoc, Mexico City 06600 Mexico
Name/address in local language
Getting there
SevillaMexico City Metro6 min
InsurgentesMexico City Metro7 min
Rental CarsSee all Mexico City car hire
3794Reviews54Q+A100Room tips
Reviews
Traveller rating
- 1,893
- 1,210
- 435
- 150
- 106
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From the moment we entered the hotel, the staff couldn't have been more polite and attentive. We had to wait 2 hours for our room as we got in early, so we ate lunch at the fabulous restaurant and again, the staff couldn't have been nicer and accomodating. At 3 pm on the dot our room was ready. Excellent service. Also loved the gym and the roof top swimming pool! Breakfast served until noon, checkout as late as 1 pm! That is civilized. Yes, we will come back again!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staff amazing, nice roof top pool. 2nd room floor had a poor view over the roof, which made the value for money slightly worse. However would stay again, and the restaurants either side were very good. Location also excellent
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 5 days ago
Thank you very much for your kind review. We hope we will have another opportunity of serving you again soon. Regards, Rubén Rosales del Valle Gerente General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For the price I paid, this place is very nice, in a great location, and offers a lot of value. HOWEVER, if you work remotely, your VPN will probably not connect. I am grateful I attempted to connect to the system the night I arrived so i had a chance to figure out what I would do for work the following day, which ended up translating to me working from Starbucks about 5 minutes away.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 5 days ago
Dear guest, Please accept our apologies for not meeting your expectation. Thank you for the detail about the internet services, our systems area is working on it, and hope we may have another opportunity to serve you shortly. Sincerely, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safe, close to everything + the food in the restaurant was delicious, I ordered glasses of wine, and they were brought right away. The gym was ready to continue with his goals. I will definitely be back soon to continue exploring Mexico City.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 2 weeks ago
Dear Guest, We are glad to know you had a good time at our hotel. We hope that we will have the honor of another visit soon! Best regards, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All and all it is a good location, good price and efficient staff. It's the second time we stay at this hotel and we will most likely book there again. On the negative side the bathrooms needs a bit more love. Shower is more or less functional, and can be upgraded.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 2 weeks ago
Dear Guest, Thank you very much for your kind review. We take note of your suggestion regarding the bathroom. We hope we will have another opportunity of serving you again soon. Kind regards, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommended excellent service and location, staff is so nice, I highly recommended to my friends, and I will return. Relation between service and price is perfect. Only two blocks from Angel de la Independencia.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 2 weeks ago
Dear Cintia, Thank you for your excellent comments and your kind recommendation, We hope to have the honor to serve you again in the near future. Kind Regards, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will stay there again everything is near the hotel, the hotel personal is very kind and also I was on the suite that includes breakfast, very convenient., It was a business trip and we really enjoy our staying.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 3 weeks ago
Dear Guest: We are glad to know you had a good time at our hotel. We hope that we will have the honor of another visit soon! Best Regards, Rubén Rosales del Valle General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
PROS: Location was perfect for New Year's Eve concert on Avenida Reforma. Three blocks from the Angel of Independence. Many restaurants and clubs nearby. Two blocks from Zona Rosa. Friendly staff. Helped with luggage. Easy check in, check out. Many staff members speak English. Wi-Fi worked well. Price was right for the value. Bathroom was modern, beautiful, well- functioning rainfall showerhead. Beds semi-comfortable, but the sheets were crisp and clean, and the many pillows varied in size and fill. Room space was ok. Elevators were smooth, fast, efficient. Two restaurants on site, pool, terrace, gym, though I did not use any of these facilities. Swanky lobby decor/ atmosphere. They hosted a 1920s dinner and party for New Year's Eve. We did not attend, but the decor looked elegant. * I did not see many people attend the 20's theme party. Pity. Personally, I think the 80's soft rock music killed the vibe they were trying to create, but I suppose I'm on the much younger side of their usual clientele, and not much of a hotel-goer, anyway. I usually stay in apartments. CONS: No windows, stuffy room. There was a weak central air system with a thermostat, but I only felt a slight change in room temp no matter how it was set. Toilet water pressure was extremely low. The room lighting was a bit dim. Most of the outlets in the room were not near the beds. Few of them worked, anyway. *You must use your room key to power the room. *Each floor request in the elevator requires a tap of a room key that corresponds with that floor. Don't forget your key!…
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 3 weeks ago
Dear guest, we highly appreciate all feedback as it is the only way to measure our performance and improve our processes. Please rest assured we are already working on the points related. We expect to have improvements in these points shortly. We look forward to seeing you soon. Best Regards, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second stay . The only issue was the condition of room 238. The bathroom floor neeeds work , desperately . The rooms could also be a little cleaner . The cleaning staff is very nice but there are issues of wear and tear and some deep cleaning that the bathrooms need .
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 3 weeks ago
Dear Guest thank you for your comments your satisfaction is too important to us. We are working on optimizing the bathroom's cleanliness. Please count on our compromise for improvement. We hope to have the opportunity to serve you soon. Best Regards, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Generally, the visit was up to expectations. During the stay, there was a misunderstanding about what was ordered from room service. (Two glasses of wine, instead of two bottles of wine). The room service person then disapppeared for nearly 30 - 40 minutes finally returning with the correct order. Also, the hotel was hosting corporate holiday parties which were noisy (we were on the 10th floor) and took over all available eating options (roof deck, hotel restaurant, bar).
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gabriela Gonzalez, Other at Galeria Plaza Reforma
Responded 4 weeks ago
Thank you very much dear guest for your kind words! We take on board your comments, Our room service manager is working to improve our answer time. Please accept our deepest apologies. We look forward to another opportunity to serve you. Best Regards, Rubén Rosales del Valle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$91 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galeria plaza hotel mexico city
FORMERLY KNOWN AS
Galeria Plaza
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
436
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Claim Your ListingGaleria Plaza Reforma (C̶$̶1̶8̶2̶) C$116 - UPDATED 2023 Prices, Reviews & Photos (Mexico City) - Hotel - Tripadvisor
Frequently Asked Questions about Galeria Plaza Reforma
Which popular attractions are close to Galeria Plaza Reforma?
Nearby attractions include Zona Rosa (0.3 km), Ambarte (0.3 km), and Fuente de la Diana Cazadora (Diana the Huntress Fountain( (0.3 km).
What are some of the property amenities at Galeria Plaza Reforma?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Galeria Plaza Reforma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Galeria Plaza Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Galeria Plaza Reforma?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Galeria Plaza Reforma?
Conveniently located restaurants include Balta, Cityzen Rooftop Kitchen, and Almara.
Are there opportunities to exercise at Galeria Plaza Reforma?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Galeria Plaza Reforma have airport transportation?
Yes, Galeria Plaza Reforma offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galeria Plaza Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Does Galeria Plaza Reforma offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Galeria Plaza Reforma?
The staff speaks multiple languages, including English and Spanish.