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All reviewszona rosafelt safe and comfortablenice hotelquiet roomsafe locationwalking distancerooms are largewould definitely stay here againgood sizeminute walkthe hotel stafflocation is greatreformacitytaxidoormanbalconies
The hotel is located in a quiet back road near to Paseo de la Reforma in Zona Rosa downtown Mexico City. Formerly was an independent hotel but it joined the Holiday Inn franchise without changing too much of its previous stye.
So don't expect the...More
Response from HiZR, General Manager at Holiday Inn Hotel & Suites Zona RosaResponded 9 May 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
The whole franchising concept of Holiday Inn seemed to have fallen short at this property. One is that the hotel is all suites, which is nice. What wasn't nice was being denied any Holiday Inn benefits as a IHG Platinum Royal Ambassador.
The location is...More
Response from HiZR, General Manager at Holiday Inn Hotel & Suites Zona RosaResponded 6 May 2015
Holiday Inn & Suites Mexico Zona Rosa appreciates your preference as distinguished Platinum Royal Ambassador member of our loyalty program IHG Rewards Club.
Thank you for bringing yout experience to our attention. We apologize for the inconveniences you faced during your stay, as...More
We stayed at this hotel for two nights on our trip to Mexico City. The hotel itself is pretty simple, with OK restaurant and not so OK bar. It's a walking distance from downtown, historical area, subway, etc. You can book tours at the front...More
Response from HiZR, General Manager at Holiday Inn Hotel & Suites Zona RosaResponded 8 April 2015
Holiday Inn & Suites Mexico Zona Rosa appreciates your preference as a distinguished Platinum member of our loyalty program IHG Rewards Club, for us is very important to know your opinion about your experience at the hotel, we appreciate the valuable time taken...More
It was not a very good stay. It did not feel like a chain hotel, but like a family run hotel. Lobby is just a desk at the top of the entrance stairs, and the room I had was very dark, noisy and stank to...More
Thank Jairo L
Response from HiZR, Manager at Holiday Inn Hotel & Suites Zona RosaResponded 7 March 2015
Holiday Inn & Suites Mexico Zona Rosa appreciates your preference to stay with us; is very important to know your comments about your recent experience, thank you for taking the time to give us your feedback, will be a pleasure to welcome you...More
The hotel architecture is different from your usual Holiday Inn hotels, rooms are very much bigger. It looks a bit run-down with old carpets, minimal pressure in the shower, odd reception location on top of stairs but friendly staff, free bottles of water, safe and...More
Response from HiZR, General Manager at Holiday Inn Hotel & Suites Zona RosaResponded 21 February 2015
Holiday Inn & Suites Mexico Zona Rosa appreciates your preference to stay with us; I also appreciate the time it took you to send us your comments about your recent stay, it is very gratifying to know that I enjoy your stay in...More