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All reviewszona rosafelt safe and comfortableresidential neighborhoodnice hotelquiet roomsafe locationwalking distancerooms are largewould definitely stay here againgood sizeminute walkthe hotel stafflocation is greatreformataximexicodoorman
I was a bit hesitant to stay at this hotel since the picture online was a bit insignificant. But then I got to the hotel and discovered that it was an old mansion from the times of when Porfirio Díaz was Mexico's infamous dictator. Our...More
Thank Juan R
Response from HiZR, Manager at Holiday Inn Hotel & Suites Zona RosaResponded 29 May 2014
Dear Juan R
On behalf of the entire team who work at Holiday Inn & Suites Mexico Zona Rosa sincerely thank you for choosing to stay in this home; well as the time it took to leave your kind comments on Trip Advisor, we are...More
We are in the middle of a five day stay and have found the place very clean and tidy, the staff very helpful with many speaking english. As mentioned by some others this is not a normal Holiday Inn as it is much more like...More
Thank Glenn G
Response from HiZR, Director de Relaciones Públicas at Holiday Inn Hotel & Suites Zona RosaResponded 16 May 2014
Dear Galdancio (Tauranga):
Thank you for taking the time to share your recent experience with us here on TripAdvisor. It means so much to hear you say that it positive experience with us.
We're also very glad that you enjoyed the staywith us.
Stayed here as part of a tour and most people were left feeling the same, nice enough hotel but far too many problems and issues needing to be fixed. People were placed in to the wrong room on multiple occasions, half of our stay they...More
2 Thank TheTravelingPanda
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Zona RosaResponded 2 July 2013
Thank you for taking the time to complete a review on your stay. I appreciate and wish to thank you for the kind words intended for the staff. I am sorry that you encountered some issues with the unsatisfactory sleeping condition during your...More
2nd Time staying here on business.
Internet is decent.
Restaurant for dinner is yummy. Tajin tacos, mmmm.
Close walk to reforma.
Always taxi services although hotels unmarked taxis are 3x the cost.
Room views are terrible.
Overall for a business trip I recommend it...More
1 Thank adamja
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Zona RosaResponded 15 May 2013
Thank you for your candid review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We rely on you, our guest, to let us know how we are doing and how we can better meet your...More
This place is good for staying and spend your time knowing the city, not to enjoying the hotel amenities. Located at walking distance from Reforma, Zona Rosa, Angel de Indep, US Embassy, and 5-10 minutes taxi distance from Zocalo, Cathedral, Chapultepec, el Castillo, Zoo, Museo...More