We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Zocalo Central

Avenida Cinco De Mayo 61, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Enter dates for best prices
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
Show Prices
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
Show Prices
Close 
  • Metropolitan Cathedral (Catedral Metropolitana)
    0.1 km
  • 3 star hotel
  • Free Wifi
Reviewed 6 days ago
Very bad Booking and Congratulations Front Desk
I am very grateful because they helped me in Frontdesk. I can... more
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]}}
Add Photo Write a Review

1,224 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 667: English reviews
Reviewed 6 days ago NEWvia mobile

I am very grateful because they helped me in Frontdesk. I can not believe that booking charge me 101usd for the cancellation of my reservation! It's too stupid and unbelievable. Thanks to Jisel who was able to change my reservation and be able to stay with you. Recommendable.

 Report
Helpful?
Thank mrM7901
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Guest, Thank you for your comments. We are glad to read that our team was helpful to you. Our main aim is to assist you with anything during your trip. It is great that you had a wonderful stay at our hotel Zócalo Central. Come back any time soon! Regards, Vladimir Mayllen

Reviewed 1 week ago NEW

The hotel Zocalo Central is in a really fantastic position with easy access to most things visitors would be interested in.The balcony restaurant on the top floor has superb views over Mexico City and the food is of a high standard with excellent service.We had two rooms for 6 days and both were very good,clean and comfortable.The hotel staff we...

 Report
Helpful?
Thank Maureen G
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Maureen, We appreciate your comments. It is great to read that our location right in the heart of the city was convenient for you and that you enjoyed our restaurant Balcón del Zócalo. As you have mentioned, our team is fully committed to making your stay as pleasant as possible. Our main aim is to provide you with the...

New York City, New York
Reviewed 1 week ago NEW

First, I can say that the real sign of a great hotel is their management of problems. We checked in to the room we'd selected but quickly learned that it was right beneath the restaurant. Too noisy for us, we asked for a new room and were not only moved quickly but comped as well. The next four nights at...

 Report
Helpful?
2Thank EmilyMartha
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Emily Martha, We are thankful for your comments. It is pleasing to know that you enjoyed our comfortable facilities, central location, and high-quality service. We apologize for the inconveniences that you had with your room. However, we are glad to read that our team was helpful and did their best to make your stay more comfortable. We strive for...

Kauai Hawaii
Reviewed 1 week ago NEW

We stayed 4 nights and loved the location! SO convenient. The hotel is small, beautiful, and has excellent service. One of the best meals we had was the breakfast buffet!! Seriously... it was great, and with a nice view over the square. It is undergoing some renovation right now, but the hours are limited, to daytime (9 AM to 7...

 Report
Helpful?
Thank Fisher7
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Fisher, We appreciate your comments. It is great to read that you spent 4 wonderful nights with us thanks to our first-class service, central location, and varied amenities. Also, we are glad to read that you enjoyed our breakfast buffet. Our restaurant Balcón del Zócalo is the best place to enjoy the Mexican Contemporary cuisine. We look forward to...

Texas
Reviewed 1 week ago

I and my wife stayed at Zocolo Central for four nights and the hospitality was great. The rooms were clean and for no additional charge we were upgraded to a room with a jacuzzi. The at location restaurant was exotic and a culinary experience. Unfortunately the Zocolo area outside was very crowded due to the Christmas festivities. My iPhone was...

 Report
Helpful?
Thank Ali K
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Ali, Thank you for your kind comments. It is pleasing to know that you spent four wonderful nights with us thanks to our service. We are very sorry to read that your iPhone was stolen. However, we are glad to know that our team did their best to help you. Our main aim is to assist you with anything...

new york
Reviewed 1 week ago

I am out of practice writing a bad review because for the most part, I have very good experiences with the hotels we have stayed in. I have been to Mexico City several times and have stayed in wonderful places. Zocalo Central is the exception. First, I had booked a junior suite with a view of Zocalo Square--paying much more...

 Report
Helpful?
Thank tannerman80
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Guest, Thank you for taking your time to share with us your comments about your recent stay at our hotel Zócalo Central. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We are very sorry to read that our...

Auckland, New Zealand
Reviewed 1 week ago

Really personal, courteous yet professional service from beginning of trip till the end. Rooms are lovely and spacious, as too the bathroom. The small touch of complimentary water and fruit by the escalators is nice. Roof top restaurant is a must - be sure to book out of courtesy, but it is also a popular destination for business and local...

 Report
Helpful?
Thank Hine M
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Hine, We appreciate your kind comments. It is pleasing to read that you had a wonderful time at our hotel Zócalo Central thanks to our central location, varied amenities, comfortable facilities, and high-quality service. We believe in the small details that make a huge difference. We will be waiting for you with our arms wide open. Best regards, Vladimir...

Eston, Canada
Reviewed 2 weeks ago via mobile

The Zocalo central hotel not only is in the very heart of the city center, but it is central to so many historic sites, food and shopping. The staff are untouchable in the service dept. Upon arrival (after a 18 travel day) they greet you with fresh towels and a beverage and start to tend to your every need. They...

 Report
Helpful?
Thank TJ456
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Guest, We appreciate your generous review. As you have mentioned, our central location is a plus for our guests who want to explore the wonders of the city. We are glad to know that you enjoyed it. Likewise, it is great to read that our team did their best to make your stay as pleasant as possible. Our main...

Boston, Massachusetts, United States
Reviewed 2 weeks ago

What a nice welcoming Hotel. Everyone friendly and helpful. Clean room and bathroom, everyday a sweet surprise on the comfortable bed and weather preview for the next day. Bustling Zocalo right around the corner, lots of traffic around, but you can still have a good nights sleep. The restaurant in the 6th floor, Balcon Zocalo, offers authentic Mexican breakfast and...

 Report
Helpful?
Thank Gisela T
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Gisela, Thank you very much for your feedback. It is pleasing to read that you enjoyed our central location as well as our first-class service and our varied amenities. About the pen, we will take your suggestion into account. Our main aim is to make your stay as pleasant as possible. Likewise, it is great that you enjoyed our...

Houston, Texas
Reviewed 2 weeks ago

Royalty that's what we felt like! From arrival to departure everything was perfect. Not the slightest request was not immediately addressed. The view from our suite was magnificent and quiet when later evening arrived. Large enough to comfortably have our family in for coffee. The food and services incredible. Our housekeeper throughout our stay (Isabel) worked graciously and professional around...

 Report
Helpful?
Thank steffyyh
CentralHoteles, Director General at Zocalo Central, responded to this review

Dear Steffy, We appreciate your kind comments. It is pleasing to read that our team did their best to make your stay very special. Our main aim is to pamper you. Rest assured that we will let Isabel know that she did a terrific job. We will be delighted to welcome you again! Best regards, Vladimir Mayllen

648 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (506)
Viewed
View from Room (29)
Viewed
Hotel & Grounds (70)
Viewed
Bathroom (32)
Viewed
Room/Suite (82)
Viewed
Dining (69)
Viewed
Family/Play Areas (8)
Viewed
Pool/Beach Area (1)
Viewed
0:34
Videos (1)
Viewed
Other (214)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (122)
Viewed
Amenities (7)
Viewed
Family Room (29)
Viewed
Dining (32)
Viewed
Standard Queen (29)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (7)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Centro Historico
Historico Central
Historico Central
#5 of 303 in Mexico City
529 reviews
Centro Historico
Gran Hotel Ciudad de Mexico
Gran Hotel Ciudad de Mexico
#2 of 303 in Mexico City
2,256 reviews
Centro Historico
Hampton Inn & Suites Mexico City - Centro Historico
Show Prices
Show Prices
Show Prices
Hotel Casa Gonzalez
#20 of 303 in Mexico City
639 reviews
Centro Historico
NH Mexico City Centro Historico
NH Mexico City Centro Historico
#32 of 303 in Mexico City
795 reviews
Reforma / Zona Rosa
Hotel Geneve Ciudad de Mexico
Hotel Geneve Ciudad de Mexico
#25 of 303 in Mexico City
808 reviews
Show Prices
Show Prices
Show Prices

Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 

Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: $140 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, TripOnline SA and Priceline so you can book your Zocalo Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City
Hotel Style:
#13 Romantic Hotel in Mexico City
#15 Family Hotel in Mexico City
#32 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Zocalo Central staff and other travellers.
35 questions
Ask a question

See all questions (35)

Questions? Get answers from Zocalo Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't love the 5th floor room under the restaurant. Room 315 was great!”
 of 5 bubbles EmilyMartha, 17 Jan 2017 | Read review
“The open terrace restaurant on the top has the best view while one indulge in their culinary desires!”
 of 5 bubbles khataw, 15 Jan 2017 | Read review
“Do not stay in Room 115!”
 of 5 bubbles tannerman80, 15 Jan 2017 | Read review
“the suite overlooks the zocolo and at first seems will be to noisy, around 9PM all is quiet 114.”
 of 5 bubbles steffyyh, 5 Jan 2017 | Read review
“best views are facing the zocalo, rooms facing cinco de mayo can be noisy,”
 of 5 bubbles AC183, 1 Jan 2017 | Read review
5 of 5