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Filadelfia Suites Hotel Boutique

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54 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Toronto, Canada
Reviewed 5 October 2016

Been here several times on business trips at the WTC. If you don't speak much spanish if could be difficult for your sometimes. The reception desk barely speaks any english. The rooms are very clean and modern. The Breakfast is excellent. The exercise room is pretty small. The area is pretty safe at night.

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Helpful?
Thank Darwin J
Reviewed 7 September 2016 via mobile

Stayed here twice for longer business stays (4-5 days each) and the experiences were not consistent. First: this is meant to feel like an apartment so there is no hotel ambiance whatsoever. The front lobby feels more like a security desk office than a hotel. There are only 2 people who you will see here: 1 security person and 1...

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Thank Amanda C
Houston, Texas
Reviewed 16 May 2016

This is a newer hotel located immediately across the street from World Trade Center so there are lot's of restaurants in the area. My room was a full suite with complete kitchen which would be very handy if you were staying long term. it was clean and adequately furnished. Wi-fi as one other reviews was terrible. I had to call...

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Thank Ricardo_Campanas
Ontario, Canada
Reviewed 6 April 2016

The hotel itself is small but very comfortable. Lots of places to eat around the hotel and a nice park to run or walk near of the hotel. The gym was small but did the job for me. We will stay there again. The security guards were super nice.

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Thank jannetrand
Den Bosch, The Netherlands
Reviewed 23 March 2016

As it was our last night in Mexico city we wanted to stay somewhere close to the centre for a reasonable price and no dip in quality. We were very warmly welcomed and upgraded! Our room had amazing views of the city centre. The staff were extremely helpful.

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Helpful?
Thank Thelonious U
Rafael V, Director de Relaciones con Clientes at Filadelfia Suites Hotel Boutique, responded to this review

Dear Thelonious U: We at Filadelfia Suites Hotel Boutique like thank you for choosing us. We're glad you enjoyed pleasant stay. We expect you soon again so we can give you the best of our services. best regards Filadelfia Suites Hotel Boutique.

Abu Dhabi, United Arab Emirates
Reviewed 7 January 2016

Stayed here for six months-executive suites.. Comfortable room, clean, great service. Surrounded by all you need, short walk away - movie theater, malls, American and great Mexican locale restaurants and bars, Sunday morning markets - just perfect!!! You can even walk to soccer stadiums or bullfight stadiums from here! Feel safe. Attentive service.

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Helpful?
Thank Gigi C
Rafael V, Director de Relaciones con Clientes at Filadelfia Suites Hotel Boutique, responded to this review

Dear Gigi C : We appreciate your feedback and we are pleased to hear that you had an enjoyable stay at Filadelfia Suites Hotel Boutique. We look forward to providing you with exceptional service in the future. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations. We hope we...

Sonora, Arizona
Reviewed 2 September 2015

El cuarto es muy bonito, el personal es muy amable. Sin embargo para el desayuno horrible que tienen creo que sería mejor que lo eliminaran por completo. / The room is beautiful and the staff are great. However breakfast is completly horrible, I don't even know why they offer it if it's that bad.

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Helpful?
Thank galletitairken
Rafael V, Director de Relaciones con Clientes at Filadelfia Suites Hotel Boutique, responded to this review
Google Translation

Estimado galletitairken: Filadelfia Suites Hotel Boutique agradece su preferencia . Le ofrecemos una disculpa. Nos apena mucho y nos parece...

New York City, New York
Reviewed 6 July 2015

My girlfriend and I spent a week at Filadelfia Suites in June 2015. Firstly everyone on the staff was very friendly and eager to make our visit memorable. Our room was moderate in size and always kept clean. The location was central to many of the major historic and shopping venues. If we ever return to Mexico we will definitely...

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Helpful?
Thank malakoff2015
Rafael V, Director de Relaciones Públicas at Filadelfia Suites Hotel Boutique, responded to this review

Dear malakoff2015: We thank you for choosing us. We're glad you enjoyed pleasant stay. We expect you soon again so we can give you the best of our services. best regards

Reviewed 3 June 2015 via mobile

Staying at this hotel was a horrible experience from the moment I checked in. My plane, as scheduled, arrived after midnight . After collecting my bags, I arrived at the Filadelphia at around 1 am early Saturday morning. No one spoke English when I arrived and the American Airlines credit card I had just use to fly into Mexico City...

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Helpful?
Thank Mark R
Rafael V, Director de Relaciones Públicas at Filadelfia Suites Hotel Boutique, responded to this review

Dear Mark, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the poor use of English by our staff. It is a pleasure to announce that we will be implementing a program...

Oslo, Norway
Reviewed 19 May 2015

Staff was very helpful and understanding as we had some extra challenges. Nice rooms and very comfortable beds. Basic breakfast, but have all you need. Nice view from top floor balcony. Would recommend this hotel.

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Helpful?
Thank pmb742
Rafael V, Gerente at Filadelfia Suites Hotel Boutique, responded to this review

Dear pmb742: We appreciate your feedback and are pleased to hear that you had an enjoyable stay at Filadelfia Suites Hotel Boutique. We look forward to providing you with exceptional service in the future. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations. We will see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Filadelfia Suites A new concept that will end with the monotony of executive traveling. Located in one of the most centric points of Mexico's city, in front of the world trade center. It is just at twenty minutes of the International Airport. Avant garde architecture with large interiors and the comfort that you need to feel like home. ... more   less 

Additional Information about Filadelfia Suites Hotel Boutique

Address: Filadelfia No 42 | Delegacion Benito Juarez, Mexico City 03810, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $151 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Filadelfia Suites Hotel Boutique 3.5*
Number of rooms: 21
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Also Known As:
Filadelfia Suites Hotel Boutique Mexico City
Hotel Style:
#68 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Filadelfia Suites Hotel Boutique staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location to the WTC”
 of 5 bubbles darwinj2014, 5 Oct 2016 | Read review
“Desayunen en otra parte. / Have breakfast somwhere else.”
 of 5 bubbles galletitairken, 2 Sep 2015 | Read review
“The Double height room is your best option.”
 of 5 bubbles 103diannaw, 14 May 2015 | Read review
“The only thing - the noise from calle filadelfia can be heard. I would never want to stay at the lower floors. Add to that the walls are also thin. I can hear everything from the family staying next door..”
 of 5 bubbles ARTexidor, 11 Mar 2013 | Read review
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