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Grand Fiesta Americana Chapultepec

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Grand Fiesta Americana Chapultepec
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739 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Los Angeles, California
Reviewed 1 January 2014

From the moment my wife and I arrived at the hotel, we felt we had arrived somewhere special. The staff was very friendly, perhaps the fact that I spoke fluent Spanish helped, but I have a feeling you would be well taken care of even if you didn't. We stayed on the fifth floor, European room, king size bed, with...

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2Thank Edgar A
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

San Diego, California
Reviewed 26 December 2013

We arrived on a red eye to find our reservations at another hotel was inhospitable and uninhabitable!!!We moved operations to this FAGC hotel and spent the most marvelous week as our home base. Beginning with the way we were received, (GREAT staff)the temp rooms we were given, till ours were ready, then moving our bags while we took care of...

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2Thank a7j
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

GDL
Reviewed 3 December 2013

I stayed at the Fiesta Americana Grand during the month of Nov. with my wife and 6 year old daughter. I want to begin with the positive, Its well located, the building its relatively new and the rooms are nice and clean although a bit small from my perspective. But having a nice hotel its not enough!!! I believe there...

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Thank RBG71
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Rapid City, South Dakota
Reviewed 20 November 2013

Stayed for 12 days in October 2013 as part of a big group of 45 people. Check in was a little chaotic, but that's to be expected with a large group. Room was nice and ours had a beautiful view of the castle of Chapultepec. Housekeeping left bottled water for us every day. Someone would stop everyday late afternoon to...

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1Thank sdcanuck1998
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Philadelphia, Pennsylvania
Reviewed 7 November 2013

The hotel is situated right near Paseo de la Reforma which is a main street in the city. This makes it very centrally located to wherever you need to go. It is very easy to get to a from this hotel from anywhere in the city. We found the staff at the valet and the security guards downstairs to be...

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Thank Marty9906
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

New York City, New York
Reviewed 10 October 2013

Let me start by saying that Mexico is VERY safe. Prior to my trip, everyone warned me about being careful of kidnappings and crime in Mexico and they were all wrong because none of them have actually been to Mexico City. Not only did I feel extremely safe walking around but the people are very nice and the food delicious....

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Thank katster88
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Wimberley, Texas
Reviewed 1 October 2013

We spent two nights here and found the staff to be very helpful, the room clean and comfortable and the location very convenient. A few small glitches, we paid for an upgrade that came with breakfast. We had an early morning tour and the breakfast was not open that early so we had to go to the main dining room...

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Thank TracyS3
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Plantation, Florida
Reviewed 19 September 2013

Location of this hotel is exceptional, centrally located to everything! Chapultepec park is directly across the street. The staff is cordial, friendly and efficient. The restaurant has an excellent breakfast buffet, and would recommend having your other meals outside of the hotel since the menu for lunch and/or was limited and the service extremely slow. My room was spacious, clean...

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Thank lee9
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

Los Angeles, California
Reviewed 15 September 2013

It's big yet feels small and intimate because lobby is small and elevators are right there. Very homey when you travel a lot. It's walking distance from Reforma which is main avenue and very near Polanco, great restaurants. The staff is nice, it's very clean and the view on the park breathtaking. I like to come back and ask for...

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Thank M S
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

San Luis Obispo County, California
Reviewed 9 September 2013

We selected this hotel because it is on the edge of Mexico City Chapultepec Park that has a number of museums including the Archeological and art museum. The park is also contains the Chapultepec Castle which is also a museum. A few blocks down is the La Reforma Blvd which is a joy to walk down and leads to the...

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1Thank kranch1
GrandFiestaAmericana, Director General at Grand Fiesta Americana Chapultepec, responded to this review
Google Translation

Estimado Huésped , Muchas gracias por sus comentarios. Lo esperamos pronto en Grand Fiesta Americana Chapultepec, Ciudad de México, Saludos...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
When traveling to Mexico City, plan for an exclusive experience, surrounded by the Chapultepec Forest, one of the most beautiful spots in the city, and a stone's throw away from important business, shopping and entertainment centers. Stay at the Grand Fiesta Americana Chapultepec, one of the most beautiful hotels in Mexico, and make your trip an unforgettable experience that is as distinguished as you are. The innovative and elegant architecture of the hotel sets it apart in the city. A view of the Castle of Chapultepec can be seen from most of the 203 rooms and suites, making it impossible to forget that you are immersed in a city that is full of history and enchantment. It is a place where you can unwind in style, comfort, elegance and exclusivity. If you're seeking an enjoyable business trip to Mexico City, we offer three executive Grand Club floors, featuring excellent personalized customer service, private check-in, european breakfast and outstanding service at the exclusive Executive Lounge, offering drinks and select light snacks. One of Mexico's top restaurants is Salammbo, where an innovative ambiance combines with an exquisite range of contemporary international cuisine. To make your business trips to Mexico City remarkable, Grand Fiesta Americana Chapultepec features the elegant and functional "Castillo de Chapultepec" room, which hosts up to 250 people and is accompanied by impeccable service, to take care of every detail. Within the splendor of this already iconic Mexico City hotel, you'll have the chance to work-out at the fully-equipped gym or find a state relaxation and beauty that's only available at the stylish, elegant and comfortable hotel spa. ... more   less 

Additional Information about Grand Fiesta Americana Chapultepec

Address: Avenida Calzada General Mariano Escobedo 756 | Colonia Anzures, Mexico City 11590, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $189 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Chapultepec 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Grand Fiesta Americana Chapultepec Mexico City
Hotel Style:
#6 Green Hotel in Mexico City
#10 Spa Hotel in Mexico City
#16 Romantic Hotel in Mexico City
#17 Luxury Hotel in Mexico City
#24 Business Hotel in Mexico City
#29 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Fiesta Americana Chapultepec staff and other travellers.
7 questions
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Sutton Coldfield, United Kingdom
over a year ago

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Questions? Get answers from Grand Fiesta Americana Chapultepec staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Book on Priceline or Hotwire as a 4.5 star in Polanco for the best deal.”
 of 5 bubbles The_Pete_2000, 22 Feb 2017 | Read review
“Top floors has best views”
 of 5 bubbles veronicav6, 29 Jan 2017 | Read review
“Ask for park view and lounge access (worth the $$$)”
 of 5 bubbles jasonbR1649PR, 4 Jan 2017 | Read review
“Rooms facing the Park have the best view, but slightly more noise. Rooms on higher floors are quieter and have a better view.”
 of 5 bubbles LouisaRo, 2 Jan 2017 | Read review
“with a view to the "castillo de chapultepec"”
 of 5 bubbles silpro, 1 Nov 2016 | Read review
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