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Hotel Castropol

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Traveller (87)
Room & Suite (79)
Dining (9)
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Overview
  • Excellent29%
  • Very good45%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
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Reviews (368)
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18
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All reviewspino suarezrecently remodeled roomsbudget pricecomfortable king size bedgreat locationshort walkmetro stationtourist sitesopen the windowhot waterfacing the streetbellas arteshistorical centerbedscentrocitypolice
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1 - 5 of 75 reviews
Reviewed yesterday

Hotel is exactly as you see in the pics, clean rooms and washrooms, good mattress, lots of hot water, new towels, fast wifi, courteous staff. Have a restaurant ( we did not eat here) we stayed here for three weeks in March, a short walk...More

Thank Space0ne
Reviewed 2 weeks ago via mobile

Staff were friendly and helpful but I wouldn't stay here again. No air conditioning, which I knew but the fan didn't cut it as the windows were absurdly small. My room got all of the afternoon sun, so after adventuring all day it felt like...More

Thank Leisa T
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded 1 week ago

We are very sorry you had a bad experience at the hotel, that particular situation is exclusive for the rooms facing the street, we only have six of them and some guests like them better because they face the street, however we understand they are...More

Reviewed 4 weeks ago

The best thing about this hotel is its location. It is also very clean and the rooms are spacious. Do not expect greta deal of knowledge from the concierge (I got a lot of wrong information) but you certainly cannot beat the service for the...More

Thank Viktor S
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded 2 weeks ago

Thank you very much for staying with us, we are sorry about the information. Reagards,Maria

Reviewed May 7, 2018

We booked with this hotel two months in advance and they cancelled the reservation at our arrival at the airport in Mexico city. All of a sudden we had no place to stay in a city we did not know. We tried to call the...More

Thank DiverBea
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded May 8, 2018

Hello, we understand you are mad with us, and you decided to write this review, I am really sorry how things turn out to be. Your credit card was not accepted and we where told by our bank we needed to retain your card, also...More

Reviewed April 29, 2018 via mobile

The hotel for the price what I booked was surprisingly good, the location is downtown, few steps from the Zocalo, 15 minutos from the airport in a regular traffic, the hotel has no air conditioner but the weather in Mexico is nice, you don't really...More

Thank RMadrid
Response from Hotel Castropol C, Guest Relations Manager at Hotel CastropolResponded May 1, 2018

Thank you very much for staying with us, we are glad you had a nice time at Hotel Castropol and found our location useful. Thank yo for you kind comments, María.

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Most Booked Properties in Mexico City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$27 - US$38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$27 - US$38 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Mexico City
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (87)
Room & Suite (79)
Dining (9)
Nearby
Centro Historico
The beating heart of the city lies within Centro
Histórico, the vast expanse of historical buildings
and monuments that are a must when exploring Mexico
City. Places such as the Museo Biblioteca Palacio
Postal, Casa de los Azulejos and Palacio de Bellas
Artes are the perfect eye candy for anyone seeking to
admire arts and architecture. Don't forget to visit
the wide variety of markets and plazas where any
...More
Questions & Answers
Ask a question
Josh E
February 16, 2018|
AnswerShow all 2 answers
Response from Hotel Castropol C | Property representative |
Hello! It really depends, Foro Sol is close to the hotel, on a normal day it should not take more than 25 minutes, however on a concert day it may take up to 40 minutes to arrive because of traffic. You can also take the... More
0
Votes
Yolanda F
November 17, 2017|
AnswerShow all 2 answers
Response from Hotel Castropol C | Property representative |
Hola, así es, nuestro hotel cuenta con estacionamiento exclusivo para nuestros huéspedes.
0
Votes
Google Translation
Erin620
October 16, 2017|
AnswerShow all 2 answers
Response from Hotel Castropol C | Property representative |
Hi! No, we don have AC on the rooms, we can lend you a fan if you need one. Regards!
1
Vote
Google Translation
Room Tips
"Rooms away from elevator"
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"Front rooms have picture windows and light but can be noisy from traffic. Internal rooms have window into..."
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"We needed some extra pillows, we asked for them at the front desk."
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"Avoid rooms near the lift, or too close to lobby. There are a few double rooms facing outside, which are in..."
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