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JW Marriott Hotel Mexico City Santa Fe

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Traveller (155)
Room & Suite (41)
Dining (17)
Overview
  • Excellent65%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from JW Marriott Hotel Mexico City Santa Fe
Special Offer: Member Rates
Hotel deals
Offers from JW Marriott Hotel Mexico City Santa Fe
Special Offer: Member Rates
Hotel deals
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Rooms
Aug. 28Aug. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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329 results
Traveller rating
188
93
24
12
12
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LanguageEnglish
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188
93
24
12
12
Show reviews that mention
All reviewsthe executive loungebusiness districtbell staffjuan carlosbusiness tripbell boyexercise roomrecent stayconcierge deskstayed here for a weekroom servicethe entire staffrooms are nicebreakfast buffet ishotel is greatcuaquattro
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1 - 5 of 329 reviews
Reviewed 6 days ago via mobile

Another good representative of JW Marriott, although not as plush as ones you would see in Jakarta or Dubai for example it is still a very good hotel with very comfortable rooms of adequate size , well appointed , services of course good as always...More

Thank vahehg
Reviewed 1 week ago via mobile

I spent a week at the JW, the hotel is great, beds extremely comfortable, the gym had everything you need while away from home, but the best was the breakfast with several choices to get you.ready to start your day. They are lot of great...More

Thank MarcoC997
Reviewed 1 week ago

I have been visiting the JW Marriott in Santa Fe, Mexico City weekly for about two months now. As a platinum member, I have access to the Executive Lounge. The staff in the executive lounge is excellent. I have gotten to know the staff that...More

Thank micro2018
Response from GM JW Marriott ... M, Director General at JW Marriott Hotel Mexico City Santa FeResponded 1 week ago

Dear micro2018: Thank you for choosing JW Marriott Hotel Mexico City Santa Fe for your most recent stay and also for sharing your travel experience with the TripAdvisor Community. Customers like you deserve a unique and special service. It is a wonderful pleasure to read...More

Reviewed 1 week ago via mobile

Juan and Victor are the maestros of a great executive lounge. Always aware and providing great care! Impeccable service. They really treat you. The tea, meal, beer and wine. Stop by JW Marriot on you next trip to MexicoMore

Thank Antonio Paulo A
Response from GM JW Marriott ... M, Director General at JW Marriott Hotel Mexico City Santa FeResponded 1 week ago

Dear Antonio Paulo A: Thank you for choosing JW Marriott Hotel Mexico City Santa Fe for your most recent stay and also for sharing your travel experience with the TripAdvisor Community. With a mission to provide superior customer service, we take great pride in serving...More

Reviewed 2 weeks ago

I stayed here for 3 days on a business trip and was very pleased with the accommodation and service. The bell staff was exceptional - Ivan who speaks excellent English and Alfredo are very knowledgeable and efficient! The entire concierge staff was welcoming and helpful...More

Thank Maria M
Response from GM JW Marriott ... M, Director General at JW Marriott Hotel Mexico City Santa FeResponded 2 weeks ago

Dear Maria M: Thank you for choosing JW Marriott Hotel Mexico City Santa Fe for your most recent stay and also for sharing your travel experience with the TripAdvisor Community. As well mentioned our bussines center are equipped with everything you night need to ejoy...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$145 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Mexico City
#12 Business Hotel in Mexico City
#19 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Mexico City
#12 Business Hotel in Mexico City
#19 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (155)
Room & Suite (41)
Dining (17)
Pool & Beach (6)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
DulceEMx
May 10, 2018|
Answer
Response from richardaX5892ZJ | Reviewed this property |
I don't believe so - i was in Mexico City for two weeks but moved downtown for the weekend as Santa Fe is a business district and frankly there is not a lot to do there other than the mall which is a drive anyway (so you can... More
1
Vote
trekker954
September 26, 2017|
AnswerShow all 4 answers
Response from Ritwiz S | Reviewed this property |
Hi, Agree with what Ileana A has said, a little damage like crack on glass railings. Hotel is safe to stay, however, I am not sure abut road to Toluca, my apologies. Bon Voyage!
1
Vote
Sionnara
February 1, 2016|
AnswerShow all 3 answers
Response from ANDREA V | Reviewed this property |
Shopping it is a Good area, there is a small mall just across the street and one of the biggest malls in Mexico City is ten minutes away (centro comercial santa fe) for bars and night life I would recommend la condesa or la... More
0
Votes
Room Tips
"High floors"
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"Higher floors have better view of surroundings"
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"Not so many suites, so don't expect too much for a upgrade."
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"Five star service, locations and rooms (could not click to rate for some reason)"
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