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InterContinental Presidente Santa Fe

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Traveller (154)
Room & Suite (280)
Dining (68)
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Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“kingfish”(4 reviews)
“double upgrade”(2 reviews)
“largest mall”(2 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)
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Traveller rating
78
39
12
6
2
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78
39
12
6
2
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All reviewskingfishdouble upgradelargest mallbreakfast areahuevos rancherosfront desk and conciergegreat view of the cityhigh floormodern hotelgreat showerlatin americaearly checkrooms are spaciouswater pressurenice roombusiness tripbusiness hotel
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1 - 5 of 137 reviews
Reviewed 2 weeks ago

A nice hotel where we had a very pleasant stay. There was a problem with the water on the first night (i.e. no water in the hotel) but service recovery was ok with free breakfasts offered. Breakfast buffet was quite good. Room was great, astonishingly...More

Thank mark294318
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 2 weeks ago

Dear Mark294318 Thank you very much for sharing your InterContinental experience with the TripAdvisor family. Our main goal is to make you feel pampered and help you throughout your stay. It was a real pleasure to welcome you, we hope to have you back soon....More

Hotel's Favourite
Reviewed 8 November 2017

This hotel is perfectly located in Santa Fe, walking distance from the largest mall in Latinamerica. Each room has an awesome view of the Mexico valley. Yes you can see the pollution cloud, but it does not covers an amazing view, and some days in...More

Thank Mauricio Z
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 11 November 2017

Dear Mr. Mauricio Z Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We...More

Reviewed 18 March 2018

Beware ANYONE who stays here that the Valet parking guys stole items and money that I had from my car. Told the Valet Supervisor/Manager and he didn't even have the AUDACITY to look me in the eyes, said nothing and did nothing. HOW CAN THIS...More

Thank AselenaG
Response from IHGService, Guest Relations Manager at InterContinental Presidente Santa FeResponded 2 weeks ago

Hi AselenaG, Thank you for taking the time to write a review about your stay with us. On the other hand, we are sorry for the unsatisfactory service you received from our staff and for not living up to your expectations regarding our facilities, toiletries...More

Reviewed 4 March 2018

I stayed here for 2 weeks for work trip. Rooms are very nice and clean. Breakfast is excellent and it have a lot of variation not to get bored. There is also a large gym, which was very nice if you go there early (I...More

Thank 558sannas
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 5 March 2018

Dear 558sannas Dear CAT1737, Thank you very much for sharing your InterContinental experience with the TeripAdvisor family. Our main goal is to make you feel pampered and help you throughout your stay. It was a real pleasure to welcome you, we hope to have you...More

Reviewed 1 March 2018 via mobile

Great location and design. Service is extraordinary, very friendly, caring and more. Has two great specialty restaurants and a bar in the same complex. A must if you are for business or pleasure in the santa fe area of mexico cityMore

Thank Luis R
Response from CGonzalezSantaFe, Guest Service at InterContinental Presidente Santa FeResponded 2 March 2018

Dear Mr. Luis R Thank you very much for your review about your recent stay at Presidente InterContinental Santa Fe, it was a pleasure to welcome you. As you well mention we are located in the new business zone for Mexico City: Santa Fe. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$98 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Mexico City
#13 Business Hotel in Mexico City
#22 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$98 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Mexico City
#13 Business Hotel in Mexico City
#22 Luxury Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (154)
Room & Suite (280)
Dining (68)
Pool & Beach (4)
Amenities (43)
Business Centre & Event Rooms (7)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Nutan B
31 July 2016|
AnswerShow all 2 answers
Response from Sandra M | Property representative |
Good afternoon Nutan B: We have different types of rooms, if you reserve superior or deluxe you can buy an upgrade so you can include breakfast and also we have de Club Rooms that are the category of rooms that we have with... More
0
Votes
Landry S
13 December 2015|
AnswerShow all 2 answers
Response from Sandra M | Property representative |
Dear Landry S, We can help you to organize a pick up Service at the email mexhb_concierge@grupopresidente. com Thank you very much, Sandra Muesser Guest Service sandra_muesser@grupopresidente. com
0
Votes
Google Translation
meliss_10
17 July 2015|
Answer
Response from Sandra M | Property representative |
Dear meliss_10, Thank you for your answer and for considering us as your hosts for your next visit to Mexico City. We do have cribs, please do not hesitate to contact us so we can prepare your stay. Best regards, Sandra... More
0
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Google Translation
Room Tips
"Obviously, the higher floors have better views - the hotel is in a very tall building and from the higher..."
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"enjoy room service , is delicious"
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"If you want a bath you need to book a double bed room!"
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"higher floors better view and less noice from the city"
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