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Live Aqua Urban Resort Mexico

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Live Aqua Urban Resort Mexico
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465 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Reviewed 1 week ago NEW

The hotel is really nice it is beautiful , the rooms are big and have enough space . The service is okay but not bad at all . The location is good because you have access to the mall from the inside of the hotel.

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Helpful?
Thank Fernanda A
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for sharing your opinion. We look forward to welcoming you back in your home away from home. Warm regards. Diego Madero Managing Director

Ciudad de México, México
Reviewed 1 week ago via mobile

Unlike anything we had bumped across in all Mexico City! The care, precision and attentiveness of the whole team is really unique. The chef's finesse and taste is on top of things. The Sunday brunch and service are awesome... 2nd to none ✔

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Helpful?
Thank castillodelmar
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for sharing your opinion here in TripAdvisor. We hope seeing you again soon here in your home away from home, Live Aqua. Warm regards, Diego Madero Managing Director

Reviewed 4 weeks ago

I usually stay at Polanco. But this time, for the places I was going to go, decided to move to Santa Fe. I had to find a new hotel. A friend recommended me Live Acqua. It proved to be an excellent recommendation. Great hotel, and great price as well

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1Thank daniel d
Reviewed 4 weeks ago

Usually stay at Polanco, but this time I decided to do it at Santa Fe for convinience of the places I was going to go. Had to find a new hotel there. A friend recommended Live Acqua. It was a really good recommendation.

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Helpful?
Thank daniel d
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for sharing your comment here in TripAdvisor. We enjoyed having you here with us and we look forward to welcoming you back soon. Happy Holidays! Diego Madero Managing Director

Reviewed 4 weeks ago via mobile

Once every few months, my husband like to take a weekend on our own and enjoy the city. We could send our kids to their grandparents and stay home but we don't! We like to disconnect for a couple of days and there is no better place than the Live Aqua! Very comfortable, exquisitely decorated, the staff is super attentive!...

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Helpful?
Thank Eri A
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate very much your comments. Thank you for sharing your opinion here in TripAdvisor. We look forward to welcome you back soon here in your home away from home, Live AQUA. You are always welcome. Yours sincerely, Diego Madero Managing Director

Mexico
Reviewed 13 November 2016 via mobile

Fiesta Americana is a mexican hotel chain, Live Aqua hotels are their high end brand. The hotel is beautiful, and very good service. The gym is very nice but it doesn't have earphones like other hotel in this price and quality range. This hotel is nicer and more elegant than the Hotel W in Polanco.

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Helpful?
Thank Javier G
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for your comments. We look forward to welcoming you back in your home away from home LIVE AQUA. Yours sincerely, Diego Madero Managing Director

Reviewed 4 November 2016 via mobile

I have stayed at this hotel at least five times now. I love it. My work is right across the street so no taxi and no waiting in traffic. The hotel is easily accessible to a mall where I go for food and shopping. The rooms are super spacious, clean, and quiet. I have only heard my neighbors once and...

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Helpful?
Thank Tom S
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate very much that you shared your stay here in TripAdvisor. We look forward to welcoming you back to AQUA your Mexico's home. Warmest regards, Diego Madero Managing Director

Reviewed 2 November 2016 via mobile

Excellent service and reliability a bit pricey but worth it the food is good and the location is in one of the best parts of the city it also has shops, restaurants and a movie theater next to it so you're pretty much covered.

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Helpful?
Thank Santiago G
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, I appreciate and thank you for your comments. We look forward to welcoming you back again soon. Warmest regards, Diego Madero Managing Director

Guildford, United Kingdom
Reviewed 12 October 2016

I arrived late and had a wonderful hotel room - large bed, three televisions, two toilets, a pillow guide and a mini bar guide but no way to work out how to call the concierge for a phone charger. I eventually gave up and went downstairs and got one with no hassle. Press green button and dial 0 if you...

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Helpful?
1Thank Catriona F
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for sharing this important comment for us to follow up with it. We look forward to seeing you again soon here in your home away from home Live AQUA. Best regards, Diego Madero Managing Director

london
Reviewed 9 October 2016 via mobile

This was my first business trip to Mexico City. The Live Aqua is an excellent modern hotel and spa . Staff were courteous and helpful and the environment is modern and relaxed. One downside was the noise/music from the adjoining shopping /restaurant complex. Would definitely go back

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Helpful?
Thank CraigS0106
Manager_LAB, General Manager at Live Aqua Urban Resort Mexico, responded to this review

Dear guest, We appreciate and thank you for your feedback and feel glad to know how you felt here with us. We look forward to welcoming you back in your home away from home, Live Aqua. Best regards, Diego Madero Managing Director

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Mexico City Hotel & Spa is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life. ... more   less 

Additional Information about Live Aqua Urban Resort Mexico

Address: Av. Paseo de los Tamarindos No.98 | Col. Bosques de las Lomas, Mexico City 05120, Mexico (Formerly Live Aqua Mexico City Hotel & Spa)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $287 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Live Aqua Urban Resort Mexico 5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Live Aqua Urban Resort Mexico Mexico City
Hotel Style:
#1 Green Hotel in Mexico City
#1 Spa Hotel in Mexico City
#3 Luxury Hotel in Mexico City
#3 Business Hotel in Mexico City
#3 Family Hotel in Mexico City
#3 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Urban Resort Mexico staff and other travellers.
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Questions? Get answers from Live Aqua Urban Resort Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just ask for it..”
 of 5 bubbles juansegura, 21 Sep 2016 | Read review
“On the east side/Back side has a lively view. Morning sun is a treat in the room and looks very lively.”
 of 5 bubbles AshuS, 10 Aug 2016 | Read review
“i was on the 2nd floor and I could hear the fountain outside, pleasant actually”
 of 5 bubbles stoxstox, 19 Jul 2016 | Read review
“Don't expect a great view”
 of 5 bubbles 868aris, 13 Jun 2016 | Read review
“1) The restaurants located in the adjoining mall ave better 'bang for your buck.' 2) Use Uber”
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 of 5 bubbles chrshayes363, 1 Jan 2016 | Read review
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