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All reviewsthe world trade centerroom servicebreakfast buffet was excellentexecutive levelnice bedrooms are bigstayed two nightsfelt very safeenjoyed my staywtcmexicodesksuperamaconciergegyminsurgentessupermarket
The rooms are quite large and spacious and the window shades can be raised and lowered remotely!
All the staff are very helpful. They assisted with directions, copies, location of an ATM, and tickets to a local soccer match!
I loved staying at the Crowne, convenient location and I like that they have a smoking floor. But my special thanks to Marisol at 9th floor, that is very efficient, kind, helpful and just a beautiful person.More
Thank Alina K
Response from Calos S, Gerente at Crowne Plaza Hotel de MexicoResponded 11 February 2018
Huello dear Marisol, we were very glad about your visit. Thank you for share your opinion; our location is the first characteristic that our guest love, the second one is as you said the club lounge floor on the 9 level, it is our VIP...More
Rooms are wide and comfortable, food is very good, especially breakfast full of choices for everyone - mexican dishes, eggs cooked your way, fresh fruit, different kinds of bread and pastries - waiters are very helpful.
Only the internet is not always working full speed....More
1 Thank Diana P
Response from Alejandro A, Director de Relaciones Públicas at Crowne Plaza Hotel de MexicoResponded 5 days ago
Hello Ms Diana! Thank you very much for your review; it was a pleasure to serve you in your visit to Mexico city. We always try to bring you the best customer experience and a high quality of comfort. Also we are very happy to...More
Room is comfortable and clean. Bed and pillows are high quality. Computer monitor and desk in room allows easy setup of "home office" in the room with a laptop. Room service is fast and the food is good.More
Response from Alejandro A, Public Relations Manager at Crowne Plaza Hotel de MexicoResponded 10 March 2018
Hello Billotte, we are very glad about your last visit. Thank you for your review; we would like to thank you for choosing us as your hotel in your visits to Mexico City. We always try to bring our best services and high quality in...More
Hotel facilities are long dated and need to be refurbished. Location is fine, well connected with a faster highway to airport and polanco or santa fe" shopping venues. Breakfast is good on average quality.More
Thank Teodoro frances... d
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 3 March 2018
Hello Mr. Teodoro, thank you for share your comments with us. As you said, we are in a remodeling guest room process, we are updating every detail on rooms and also in public areas, we invite you to enjoy this new rooms next months. Thank...More
Response from Alejandro A | Property representative |
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a... More
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a trip with our concierge available 24 hrs.