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2018-01-28 2018-01-29
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    Crowne Plaza Hotel de Mexico

    Calle Dakota 95 | Col. Napoles, Del. Benito Juarez, Mexico City 03810, Mexico
    011 52 877 859 5095
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    2018-01-28 2018-01-29
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    US$119
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    Traveller (148)
    Room & Suite (131)
    Dining (29)
    Overview
    • Excellent32%
    • Very good38%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (605)
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    91 - 95 of 222 reviews

    Reviewed 21 April 2015

    Avoid the smoking rooms (floor?) if you are at all sensitive - I had one though requested non smoking and felt like i was in an unrenovated room in a Vegas mega hotel ca 1995 - while room was quite large, the layout was odd...More

    Thank tdo-ca
    Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 27 April 2015

    Dear Tdo-ca, We hope you are very well. Thank you for choosing Crowne Plaza Hotel de Mexico for your recent stay and also for taking the time to give us feedback, we will make an action plan with our housekeeping department to eliminate the smells...More

    Reviewed 17 April 2015 via mobile

    I stayed at ths hotel for a couple of days, stuff really furendly. Room service its food and alao the prices. Lot of wood around. King bed, jacuzzi, computer, desk etc really nice. Only bad thing is the humedity smell... But seemed to be a...More

    Thank Walter R
    Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 20 April 2015

    Dear Walter R, We hope you are very well. Thank you for taking the time to give us feedback from your recent stay at Crowne Plaza Hotel de Mexico. We are happy to know that you enjoyed all the facilities from the hotel, we will...More

    Reviewed 24 March 2015

    Fourth time I come to this hotel, and nothing changed. Rooms are big, but they are smelly ! The smell moisture and humidity. And once back home, I had to wash everything, even the clean clothes, because they smelt moisture and humidity. Apart from that,...More

    Thank Groovemasterjay
    Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 25 March 2015

    Dear Groovemasterjay, We hope you are very well. We want to thank you for staying one more time at Crowne Plaza Hotel de Mexico at WTC. Also let me thank you for taking a few minutes of your time to let us know how was...More

    Reviewed 16 March 2015

    Several issues on my last stay. I'll try too keep it brief: 1. Had to call the housekeeper to bring hand and face towels to my room. They forgot almost every day. 2. Fitness center was (according to front-desk) 24/7. I got there at 22:30...More

    Thank Bruno_Martinez
    Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 18 March 2015

    Dear Mr. Bruno Martinez, We hope you are very well. Thank you for choosing Crowne Plaza Hotel de México for your recent stay. We are sorry for the several inconviniences that you experienced during your last stay with us, we will definitely review your comments...More

    Reviewed 16 March 2015

    VERY old fashioned Hotel. DARK room, some spot lights. 2 double bed instead of a queen/king size. some waiters at the breakfast present the bill in a way to force you to give tips, even some times agressive in the service. bath tub did not...More

    Thank Marine V
    Response from Rosario B, Quality Manager at Crowne Plaza Hotel de MexicoResponded 18 March 2015

    Dear Marine V, We hope you are very well. Thank you for choosing Crowne Plaza Hotel de Mexico for your recent stay. We are sorry to hear that we did not meet your expectations, for us is very important to hear from your stay, because...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$104 - US$213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Spa Hotel in Mexico City
    • #34 Luxury Hotel in Mexico City
    • #65 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Crowne Plaza Hotel de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Crowne Plaza Mexico City ,
    • Crowne Plaza Hotel De Mexico Mexico City
    Add Photo Photos
    Traveller (148)
    Room & Suite (131)
    Dining (29)
    Hotel & Grounds (164)
    Bathroom (18)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    Alina K
    14 January 2018|
    Answer
    Response from ROD B | Reviewed this property |
    I a must a non smoker but I know there are smoking rooms/floor
    1
    Vote
    Forrest S
    26 December 2017|
    AnswerShow all 3 answers
    Response from alonsegs | Reviewed this property |
    You can use Uber and they pick up at gate 7. It comes out much cheaper around 130 to the hotel
    0
    Votes
    Audrey P
    17 November 2017|
    Answer
    Response from ROD B | Reviewed this property |
    I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
    0
    Votes
    Room Tips
    "Avoid this hotel"
    Read review
    "I stayed at Floor #3 and it was very relax."
    Read review
    "Mine was on first floor and was quiet enough. Maybe a high floor with a view"
    Read review
    "Top rooms better"
    Read review
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