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Doubletree by Hilton Hotel Mexico City Santa FE

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Doubletree by Hilton Hotel Mexico City Santa FE
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341 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Mexico City Santa FE
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Showing 76: English reviews
Chicago, Illinois
Reviewed 22 July 2014

I have stayed a couple of times during the last months at Fiesta Americana Santa Fe and the best thing is their service. A couple of days they were completly booked and still they mantain the good work. The location is nice next to major companies HQ. Fitness center and swimming pool are nice. Roomservice is good although a little...

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1Thank maicky
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good evening, thank you for your comments about the FIESTA AMERICANA SANTA FE. JAGC

Torreon, Mexico
Reviewed 3 May 2014 via mobile

We stayed at this hotel for 5 days, due to medical conditions we couldn't go out of the hotel that much there for we had to eat at their restaurant every day. Their service is terrible, we would have to wait close to half an hour to get our food, the restaurant was not even full, the food is average...

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1Thank Roberto C
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good Afternoon, sorry for the inconvenience about the restaurant service and I will make the follow up to this case and improve our service. JAGC GM

Panama City, Panama
Reviewed 2 May 2014

I selected Fiesta Americana because I was visiting the office 2 blocks away and in this hotel prices were reasonsable, comparing other hotels around the area. I think the hotel is conveniently located, next to restaurants and shopping malls. I liked the breakfast even if it was a little pricey. I think my bed was wonderful and the staff was...

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1Thank Greta L
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good afternoon, thank you for your comments about the Fiesta Americana Santa Fe Hotel JAGC GG

Reviewed 16 April 2014 via mobile

If you are thinking of playing extra for an upgrade to the fiesta club level. Its kind if a waste the "breakfast" selection is very limited and on the afternoon you still have to pay extra for alcoholic beverages. This is unlike the hilton or grand krystal where the alcohol is free. Also the coffee in the room is expensive,...

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1Thank Freakachik
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales con todo gusto estaré dando seguimiento personalmente para mejorar nuestro...

Woodbury, Minnesota
Reviewed 13 April 2014

High points: Excellent service (but not without errors, see below). Great rooms (inc. bathroom with glass wall shower). Great beds. No problem with the internet. Had the airport taxis all set up when I reqested it earlier in the morning ( I must say they did go out of their way to be sure I had everything I needed. Minor...

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Thank Woodcrest55129
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good afternoon, sorry for the inconveniences about the room service and I will make the follow up to this case and improve our service. Thank you for your comments JAGC GM

Miami, Florida
Reviewed 3 April 2014

This is a very good choice if you need to be in the Santa Fe district. The rooms all have a nice view and large windows - which can be blacked out entirely. The hotel is efficiently run, clean and staff are friendly. The breakfast buffet offers a good variety of fruit, breads and hot dishes. The only think I...

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Thank SAmTrax
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good afternoon, thank you for your comments about the rooms and F&B service. JAGC GM

Reviewed 2 April 2014

Conducted a meeting at the hotel last week and have to say the staff from concierge, to front desk, meetings and catering all were exceptional! Very supportive, willing to go the extra mile and immediate response made the event that much more successful. The hotel is situated in the heart of major business which makes it very good to conduct...

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Thank Jedda1
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good Afternoon, thank you for your comments about the Fiesta Americana Santa Fe Cd. de México. JAGC GM

Manchester, United Kingdom
Reviewed 30 March 2014 via mobile

first time in this hotel ... very elegant, our arrival was very much appreciated, professional staff. clean rooms but compared to other hotels are small but with maximum comfort. great location, I think for a family vacation in this hotel is really suitable. thanks for the cleaning staff were really friendly at all!

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Thank j9nnymi
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review
Google Translation

Buenas tardes, Muchas Gracias por sus comentarios a los cuales estaré dando seguimiento para mejorar nuestro servicio. JAGC GM

Belgium
Reviewed 14 February 2014

Well, I've been travelling around the world, mostly for business purposes, and this hotel is really as good as it gets. - The rooms are nice and clean. Bathroom is not huge, but certainly big enough - The staff is very attentive without being "sticky" - Breakfast was more than good - The gym was FANTASTIC. As a runner, probably...

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Thank Athlet
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good Evenig, thank you for your comments about the FIESTA AMERICANA SANTA FE JAGC GM

London, United Kingdom
Reviewed 8 January 2014

The Fiesta Americana Santa Fe Hotel in Mexico City, Mexico, is a nice business hotel, which offers decent accommodation. The location is good, views from the rooms are also fine. The Rooms are small, but not a problem.

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Thank MagicCarp8
Jorge G, Gerente at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good Evening, Thank you for your comments about the Fiesta Americana Santa Fe JAGC GM

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the new financial district where are also the largest international firms. ... more   less 

Additional Information about Doubletree by Hilton Hotel Mexico City Santa FE

Address: Calle 3 no 55, Mexico City 01219, Mexico (Formerly Fiesta Americana Santa Fe Hotel)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $152 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree by Hilton Hotel Mexico City Santa FE 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe
Doubletree By Hilton Hotel Mexico City Santa FE
Hotel Style:
#9 Green Hotel in Mexico City
#27 Business Hotel in Mexico City
#27 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Mexico City Santa FE staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Mexico City Santa FE staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water pressure on the 10th floor was iffy.”
 of 5 bubbles DHGreen, 17 Jul 2016 | Read review
“Odd numbered Rooms have 2 Twin Beds and faces the City. Even numbered rooms have 1 King Size facing a Convention Center.”
 of 5 bubbles jeffreyc791, 2 Apr 2016 | Read review
“was on floor 7 - views superb”
 of 5 bubbles southbank10, 9 Mar 2016 | Read review
“No suggestion”
 of 5 bubbles TomcatSP, 15 Dec 2015 | Read review
“The problem is the heating. It doesn't work. So if you are a winter baby....no problem”
  • View from the room we stayed in
 of 5 bubbles 337hs, 24 Oct 2015 | Read review
5 of 5